Free Mobile, one of France’s main cellular providers, was fined €27 million by France’s data protection regulator, the CNIL, in January over failures to protect customer data. The October 2024 breach allowed an unauthorized party to access sensitive customer records, including bank account details and login information. Since the breach, we’ve seen many poorly written scam campaigns targeting Free Mobile customers.

However, over the past few weeks, a well-written scam has appeared, closely copying the design of the official Free Mobile website and email templates.

One of our employees, who is a Free Mobile customer, received this phishing email on Wednesday, September 30. The message used the same logo and template as legitimate emails from the company, but came from the suspicious email address freemobile-regularisation[@]knowledgegrowthcenter[.]help. It included a link that appeared to point to regularisation.free.fr :

The email tells the user that an invoice of €9.99 needs to be paid to avoid having the customer’s service suspended. Clicking the link opens a redirection chain:

1. https://u2l.ai/Q5YwFz301
2. https://espace-free-mobile.pro/Ds41LE/302
3. https://espace-free-mobile.pro/Ds41LE/regularisation/?impaye=92a9e77d…200

This final domain, espace-free-mobile.pro, is hosted by Cloudflare and was registered just a month ago.

The final link opens a convincing page with a form asking for credit card details:

The phishing page looks authentic, which sets this campaign apart from many of the Free Mobile scams we’ve seen since the breach.

We initially saw the same campaign using less convincing redirection chains, like this example from July:

1. https://bly.to/93kie5u
2. https://s1181402.ha026.t.mydomain.zone/mbl/
3. https://s1181402.ha026.t.mydomain.zone/mbl/regularisation/?impaye=505…

More recently, we’ve seen more authentic-looking domains, all hosted by Cloudflare:

1. https://s.ink/jmCnZZ
2. https://freesas.info/Cf4tP/
3. https://freesas.info/Cf4tP/regularisation/?impaye=f13fa919d1a22833557…

And another example:

1. https://bly.to/jabwpf6
2. https://regularisation-free.info/portail/
3. https://regularisation-free.info/portail/regularisation/?impaye=83f91…

How to stay safe

Malwarebytes can help protect you from these threats, but treat unexpected messages about your accounts and invoices with caution:

• Don’t follow links in unsolicited emails. If a message concerns your account, open the official Free Mobile app or website directly, or call the official help line at 3244.
• Check the actual domain in your browser’s address bar to see if it matches what you expect—https://mobile.free.fr in this case.
• Malwarebytes Browser Guard detects and blocks this scam directly in your browser.
• Use an up-to-date, real-time anti-malware solution with a web protection component on all your devices.
• Malwarebytes Scam Guard can help you determine whether an email is a scam and advise you on what to do next.

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This week on the Lock and Code podcast…

Twenty years ago, a British mathematician named Clive Humby popularized a phrase that came to describe data’s relationship with the entire global economy: “Data is the new oil.”

Pithy as the phrase sounds, it is undeniably true.

Data steers decisions at businesses of every size. Data created entirely new industries built around its capture. And, for a select number of companies, data has produced billions—if not trillions—of dollars in value.

So how is it that, on the dark web, your stolen identity can be purchased for just 95 cents?

That’s what a Malwarebytes researcher found last month after spending 48 hours inside the dark web to investigate cybercrime. Across a variety of forums and directories, he found subscription plans for malware that steals information once implanted on a device. He found guides for deploying social engineering scams. He found people selling their services to build fake websites that trick people into handing over their usernames and passwords. And he found one of the dark web’s most traded commodities—personal data, packaged together about individual people, to help a cybercriminal commit identity fraud.

These packages are called “fullz.” For victims in the United States, a fullz contains a full name, Social Security Number, date of birth, address, and other personal details. That is enough, on its own, for a cybercriminal to potentially open a bogus line of credit, file a fake tax return, access financial accounts, or obtain medical services under someone else’s name.

As we wrote on Malwarebytes Labs:

“For less than the cost of a cup of coffee, a cybercriminal can buy enough information to devastate someone’s financial life.”

It’s the kind of risk that could scare anyone, especially considering the scale behind it. In just the first six months of 2026, Malwarebytes found more than 7,500 compromised data sets on the dark web containing more than 8.4 billion records.

And yet, even today, cybersecurity professionals still get asked why anyone should bother protecting their data.

The public, understandably, are exhausted. With data breaches happening every week—if not every day—cybersecurity can start to feel pointless. With young people unable to build financial security, they start believing that they have nothing worth stealing. And with Big Tech already collecting our every movement, behavior, click, and concern, people understandably feel powerless to fight any kind of data abuse, be it corporate or criminal.

So today’s episode approaches the question from a different direction. This isn’t about why you should protect yourself—plenty of company websites will tell you that, and most of them rely on fear. This is about why hackers want your data in the first place.

Today, on the Lock and Code podcast, host David Ruiz explains how cybercriminals turn a single repeated password into account takeover, how a screenshot of your house from Google Maps became a tool in extortion emails, and why the most benign information about you—an address, an age, one public photo—is often the most useful data a stranger can buy.

Tune in today to listen to the full episode.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)

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Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium for Lock and Code listeners.