This week, Axios reported that major US banks were detecting third-party AI agents operating inside customer accounts. In many cases, customers have given the agents their usernames and passwords so they could act on their behalf. This kind of access can violate a bank’s rules.

Bianco Research president Jim Bianco raised the question during Unchained’s Bits + Bips livestream on October 26:

“Are you protecting me, or are you protecting your own profits?”

Bianco described traditional finance’s business model as “based on laziness.” Customers may leave idle cash in low- or no-interest bank accounts rather than move it into a money market fund. An AI agent could make that move for them. “Now that you’re able to do it, the banks are afraid they’re gonna lose that revenue stream,” he said.

The banks offer a different explanation. JPMorgan Chase CEO Jamie Dimon said the bank wouldn’t allow just any outside agent into its systems because doing so was “too risky for clients and for JPMorgan.”

Both explanations can be true: banks can want to retain deposits while also facing real security problems when software acts through customers’ accounts.

Handing over your banking login introduces another service into the security chain. A vulnerability in that service could expose your credentials or allow your account to be misused. And as Bank of America reportedly pointed out:

 “If you do share your credentials, keep in mind that you’re responsible for activity resulting from that access.”

That’s the bank’s stated position, not a universal ruling on consumers’ legal rights. Still, it’s a warning worth taking seriously.

Pros and cons

An AI agent with permission to make purchases might find and buy an item at a lower price. But giving an agent access to your bank account also means sharing sensitive banking information with a third party. We’ve seen shared AI chats become searchable online too.

Axios reported that many banks allow, or are moving toward allowing, read-only access. This can let a tool analyze transactions without giving it permission to move money.

That’s an important boundary, but it doesn’t make the information harmless. An agent that can read bank statements may still disclose them if it’s compromised or manipulated. Preventing transactions and protecting confidentiality are separate security goals.

How to keep control of your money

For consumers, the practical question is not whether banks have perfectly selfless motives. It’s what access you’re giving away, and what could happen if the agent makes a mistake.

• Don’t paste banking passwords or security codes into a general-purpose AI assistant. Major banks have explicitly warned customers against sharing their credentials.
• Use your bank’s approved connection methods rather than giving an agent your login. Where supported, choose read-only access if all you need is analysis or budgeting help.
• Give agents access to as little sensitive information as possible. An assistant comparing publicly advertised savings rates doesn’t need your bank statements. OpenAI recommends limiting agents to the data and credentials they need for the task.
• Review consequential actions yourself. If an agent asks for confirmation, check exactly what it intends to do and what information it will share. Don’t treat a confirmation prompt as a formality.

AI can make it easier to compare financial products and spot opportunities you might otherwise miss. But an assistant that finds a better rate and an agent that can act inside your account are different propositions.

Let it help with the homework, but be cautious about handing it the keys.

Let’s face it, an incognito window can only do so much. 
 
Breaches, dark web trading, credit fraud. Malwarebytes Identity Theft Protection monitors for all of it, alerts you fast, and comes with identity theft insurance. 

On October 27, Google issued a new Stable channel update for Chrome.

Most users are on Chrome’s Stable channel. The desktop update brings Chrome to versions 156.0.8078.73/.74 for Windows and Mac and 156.0.8078.73 for Linux. The update includes 52 security fixes, including four rated Critical.

On the same day, Mozilla issued Security Advisory 2026-118, which fixes 167 vulnerabilities. Firefox 159 also introduces several new features.

Both updates will roll out over the coming days and weeks.

How to update Chrome

The easiest option is to allow Chrome to update automatically. But you can end up lagging behind on updates if you never close your browser or if something goes wrong, such as an extension preventing the update.

If you don’t want to wait for the rollout to reach you, manually updating is easy. Open About Google Chrome from Chrome’s settings or Help menu. Chrome will check for updates. If one is available, click Relaunch to apply it.

You can find an explanation of the version numbering system and step-by-step instructions in our guide: How to update Chrome on every operating system.

How to update Firefox

To update Firefox, open the browser and click the menu button at the right side of the Firefox toolbar, then go to Help and select About Firefox. The About Mozilla Firefox window will open.

Firefox will automatically check for updates. If one is available, it will be downloaded. Once done, you’ll be prompted to click Relaunch. After Firefox restarts, it will be up to date.

Technical details

These Chrome and Firefox updates address a familiar problem: browser code mishandling memory while processing web content. Both releases fix use-after-free vulnerabilities, including flaws in page layout, JavaScript processing, and SVG graphics.

A use-after-free vulnerability occurs when a program attempts to access a memory location after it has been freed. That can cause crashes or, in some cases, allow an attacker to run their own code.

There’s another connection between these updates: both Google and Mozilla credit OpenAI Codex Security with finding bugs fixed in these releases. AI can help security teams examine browser code for weaknesses, alongside human code reviews and automated tests that check how software handles unexpected inputs.

Mozilla’s collaboration with Anthropic shows how AI-discovered findings can lead to fixes: researchers validated vulnerabilities before reporting them, giving Mozilla’s team reproducible bugs to investigate, repair, and deliver to users.

Browse like no one’s watching. 

Malwarebytes Privacy VPN encrypts your connection and never logs what you do, so the next story you read doesn’t have to feel personal. Try it free → 

You recognize the website. You’ve visited it before. You may even have it bookmarked. Then it asks you to do something unusual: install an update, allow notifications, or run a command to prove you’re human.

Stop and check first. A website you trust can still display instructions you shouldn’t follow. Our researchers have documented attacks in which criminals hacked legitimate websites and used them to deliver fake verification pages that trick visitors into installing malware.

Within the same week, serious problems emerged in several parts of the web’s security infrastructure. Attackers were exploiting two flaws in PHP, researchers disclosed a critical flaw in Brotli software used by Node.js, and eight compromised security certificates raised concerns about how browsers and apps verify websites. The incidents have different causes and levels of risk, but their timing makes this an unusual cluster.

PHP is used by about 7 in 10 websites whose underlying programming language is known. Node.js is used by 7.4% of websites with an identified web-server technology, according to W3Techs. Both run websites behind the scenes, so flaws in them can put the sites that rely on them at risk. Most browsers have blocked the certificates, though updates may still be needed for other software and devices.

These problems don’t mean you need to stop browsing. But keep your software and security protection up to date, and be wary of unexpected requests.

How to stay safe when browsing

Check the website’s address, but remember that even the genuine site may have been compromised. The important question is whether the page’s instructions make sense. A familiar website may earn your visit, but that doesn’t mean you should automatically let it run software on your device.

In documented campaigns, malicious instructions appeared on legitimate, hacked WordPress websites, not just lookalike domains.

Safer. Cleaner. Ad-free browsing.

INSTALL BROWSER GUARD

A secure connection doesn’t guarantee that a page is safe, either. HTTPS protects the connection between your browser and the site. Browser protections against dangerous content are a separate layer. A page asking you to install software or enter sensitive information still deserves scrutiny, even when the connection is encrypted.

Ask yourself: “Does this request make sense for what I came here to do?”

Reading an article shouldn’t require opening PowerShell. Watching a video shouldn’t require following a website’s instructions to “repair” your computer. These are familiar themes in ClickFix attacks, which disguise malicious commands as routine verification or troubleshooting steps.

You can’t patch someone else’s web server, but you can keep the software on your own device updated. Turn on automatic updates for your operating system, browser, and applications where available, and don’t repeatedly postpone installing them. Updates fix security flaws that criminals could otherwise use to access your files or accounts.

Keep your browser’s phishing and malware protection enabled, too. Free browser extensions like Malwarebytes Browser Guard warn about known dangerous websites, malicious downloads, and clipboard hijacking. Treat those warnings as a reason to leave, not as another obstacle to get round. These checks are a useful layer of protection, but they can’t certify that every unflagged page is safe.

Use strong, unique passwords stored in a password manager, and enable multifactor authentication on important accounts. These measures help protect your accounts from unauthorized access.

If a request involves running code or making changes to your device, verify it independently. If a website claims your browser needs updating, close the prompt and check through the browser’s own settings. If it says an account or service needs attention, check through the official app, help page, or support channel that you open yourself.

Criminals often present the harmful step as the thing that will let you do what you came to do: fix the connection, enable the player, or complete the security check. The frustration of being blocked can make it tempting to follow their instructions.

Use up-to-date, real-time anti-malware protection on your devices to help stop malware from wreaking havoc or stealing your information.

Watch for unexpected content, downloads, redirects, and repeated login requests, even on familiar sites. If something looks wrong, leave the page. If you’re unsure, use Malwarebytes Scam Guard to check whether a request may be a scam and get possible next steps.

From reporting threats to removing them.

Cybersecurity risks should never spread beyond a headline. Keep threats off your devices by downloading Malwarebytes today.

A reverse engineer claims that their Samsung smart TV has been collecting audio without their consent.

The researcher, who calls themselves “log4j,” said in an X thread that their 2025 Samsung TV was delivering ads that seemed suspiciously relevant to them. Investigating, they claim to have found a package called “always on voice,” which uses the TV’s built-in microphone to collect sounds from the room.

The software logged events such as dogs barking and babies crying, log4j said, adding that these events are counted and reported back to Samsung.

Samsung advertises similar features on some of its AI-enabled TVs. The company says its Pet Care and Family Care features use on-device AI to detect a dog barking or a baby crying and alert users. This doesn’t confirm log4j’s claims about the package or the data it reports.

However, log4j says that on TVs without microphones, the software searches for connected devices such as soundbars or Bluetooth microphones and uses those to listen instead.

The TV was also collecting geolocation data and mapping local networks, they said, adding that it ran a service on the TV that analyzes traffic on the local network.

log4j also says that the system uses a neural network tailored to a particular region to analyze your viewing habits. A neural network is a type of machine-learning model. log4j said:

“…in youtube it’s looking for videos you watch, ads you skip, progress in a video, etc.”

The tracking that’s on the record

While log4j’s claims haven’t been independently verified, Samsung has used automatic content recognition (ACR), a system that identifies what’s on screen. Earlier this year, Texas Attorney General Ken Paxton settled with Samsung, getting the company to agree that it would get Texans’ express consent before collecting or processing ACR viewing data.

A class action complaint filed in New York in January also accused Samsung of using ACR to record video and audio passing through the TV. The complaint accused Samsung of using machine-learning algorithms to analyze and link this data back to consumers. This includes information displayed when the TV is used as a computer monitor, it said, adding that the information can be linked to different people using the TV. The case was voluntarily dismissed in July.

The New York complaint added:

“Samsung exploits this Sensitive Information by (a) selling targeted advertisements to its corporate advertising clients, and (b) providing it to third-party advertising companies such as Google and X (f/k/a Twitter) for targeted advertising.”

A separate class action complaint filed in California this month accuses Samsung Electronics America of not being transparent about its ACR data collection.

This isn’t the first time that Samsung has been criticized for allegedly picking up in-room audio. In 2015, privacy group EPIC filed a complaint with the FTC, accusing Samsung of recording conversations and relaying them elsewhere. The nonprofit said at the time:

“Everything a user says in front of the Samsung SmartTV is recorded and transmitted over the internet to a third party regardless of whether it is related to the provision of the service.”

EPIC identified text-to-speech company Nuance as the third party.

What you can do

We can’t confirm all of log4j’s allegations, and Samsung doesn’t appear to have commented. But there have been multiple complaints about the data smart TVs collect. You can turn off features such as ACR, internet-based advertising, and voice recognition where possible.

log4j has also raised concerns about whether monitoring services are truly off. They said:

“ACR off via your preferences menu on samsung TVs should not be assumed to actually disable ACR telemetry.

i’ve found several instances where the checks (whether deliberate or not) are either incorrectly implemented or not checked at all.”

log4j says disconnecting your TV from Wi-Fi is the best option for immediate peace of mind, though that also means losing internet-based TV features. They also suggest using an Apple TV or a modifiable Android TV box with open-source software.

You may have forgotten about Popcorn Time. Unfortunately, its updater didn’t forget about your device.

Security researchers have intervened to disable an abandoned update mechanism in Time4Popcorn, a version of the once-popular streaming app. If left running in the background, the updater could have allowed attackers to take control of Windows and Mac computers, even if their owners hadn’t opened the app in years.

Eye Security estimates that the vulnerable updater was present on millions of devices worldwide, including 2.5–3 million Windows computers and around 250,000–350,000 Macs.

Popcorn Time made watching movies and TV shows through BitTorrent look more like browsing Netflix. Rather than making users find torrent files and open them in a separate client, it wrapped the process in a familiar streaming-style interface.

Amid concerns about copyright infringement and its possible consequences, the original developers abandoned it shortly after its launch in 2014. But because its source code was publicly available, other developers could pick it up and create their own versions, known as forks.

One of those was Time4Popcorn, which was also distributed under the name “Popcorn Time.” That shared branding matters because people may have installed the affected software without ever seeing the Time4Popcorn name.

The problem at hand

Time4Popcorn was eventually abandoned too. But its update infrastructure was left behind, and at some point the domains associated with the software became available for others to register.

In other words, the people maintaining the software had gone away. The software’s ability to accept instructions had not. Time4Popcorn’s updater used unencrypted HTTP connections and accepted executable updates without checking digital signatures to verify their authenticity. So, someone who controlled an update domain or was able to tamper with the unencrypted traffic could supply their own program instead.

That combination created a remote code execution vulnerability, tracked as CVE-2026-30612, which could let an attacker run malicious software on a device. An attacker wouldn’t need to persuade someone to watch a movie or click a suspicious attachment. The forgotten updater could do the work for them.

Although Android was affected too, users had an extra layer of protection. Its updater checked for updates when the application was opened, but installing an attacker-supplied APK required the user to approve the installation. It was not the same silent, background takeover route researchers found on Windows and macOS.

What the researchers did

Eye Security registered an abandoned update domain and used the vulnerable mechanism to distribute an update that disabled the updater itself. On Windows, it stopped and disabled the service; on macOS, it prevented the update process from starting. The researchers say their intervention did not delete users’ files or collect host data.

By March 2026, Eye Security reported more than two million downloads of its updater-disabling fix, and update requests to its domains had fallen by 98%. Later that month, it transferred the 15 domains it controlled to the nonprofit Shadowserver Foundation.

Researchers could not remotely disable the Android updater in the same way. And the desktop application still contained other weaknesses, including an obsolete Chrome engine dating from 2014 and disabled sandbox protections, which normally help contain malicious code.

What users should do

If you used Popcorn Time years ago, check the devices on which you installed it. Don’t assume that no longer using an application means its background components have stopped running.

• Check your list of installed applications for Popcorn Time or Time4Popcorn. Pay particular attention to older Windows PCs, Macs, and Android devices where you may have forgotten about installing it. The affected fork was distributed under both names.
• Remove the old application. There is no vendor security update for the abandoned Time4Popcorn software. Disabling the updater addresses one vulnerability, not the application’s other security weaknesses.
• On Windows and macOS, check that the background updater is no longer running. Eye Security identifies the Windows component as Updater.exe, normally inside a Popcorn Time folder under Program Files or Program Files (x86), running through a service called Update Service. On macOS, the component is /Library/PrivilegedHelperTools/PT.updd, with a launch daemon at /Library/LaunchDaemons/PT.updd.plist. Its advisory provides instructions for disabling these components if needed.
• On Android, uninstall the affected app rather than accepting an update prompt from it. The updater is part of the main application and cannot easily be disabled separately.
• Use an up-to-date, real-time anti-malware solution to detect and block any attempts to install malware on your devices.

As we saw recently, cybercriminals can use software updates to distribute malware. Remove abandoned apps and check for any background updaters they leave behind.

From reporting threats to removing them.

Cybersecurity risks should never spread beyond a headline. Keep threats off your devices by downloading Malwarebytes today.

Quest Diagnostics has confirmed that an unauthorized party accessed a system healthcare providers use to order laboratory tests and view results, affecting personal information and patient records.

Quest is a major US laboratory testing company whose services help healthcare professionals diagnose and monitor medical conditions. Those services range from routine laboratory testing to specialized testing in areas such as cancer, infectious diseases, and neurology.

What happened and what was stolen?

The company learned of unauthorized access to its Quanum Lab Services Manager, or LSM, on October 21. The compromised platform lets healthcare professionals order tests, access results, review historical trends, and order supplies. Quest paused access to the platform and began investigating. Quest says its core business operations remain up and running.

An investigation is ongoing. Quest has not yet published a count of affected patients or a complete list of the information accessed. It says it will notify affected patients, healthcare providers, and health plans.

The company said:

“personal information and patient records were affected.”

It confirms that health information and personally identifiable information were involved, but has not specified whether these included Social Security numbers, insurance identifiers, payment information, particular test results, or account passwords.

What patients can do now

Quest says it will send notification letters to affected patients once its investigation is complete. Those letters will describe available resources, including credit and identity monitoring. If you receive one, read it carefully and follow the instructions. You can also check the FAQs posted in Quest’s breach notice for updates.

Someone’s watching your accounts. Make sure it’s us.

PROTECT YOUR IDENTITY

A breach does not automatically mean someone has misused your information, but you can take these precautions while you wait for more details:

• Verify unexpected messages independently. Don’t let a message about the breach rush you into clicking a link, sharing sensitive information, or making a payment. Go to Quest’s official website yourself or use contact details you already trust.
• Review medical bills and insurance statements. Look for appointments, tests, prescriptions, or services you did not receive. The Federal Trade Commission (FTC) identifies unfamiliar medical bills and unexpected items on an Explanation of Benefits statement, which explains how your insurer processed a claim, as warning signs of medical identity theft. Report discrepancies to your healthcare provider and your insurer.
• Review your credit reports. Look for unfamiliar accounts or debts and dispute errors. Free reports are available through AnnualCreditReport.com.
• Act if you find signs of identity theft. Visit IdentityTheft.gov for a recovery plan. If someone has received care in your name, ask the providers involved for copies of your medical records and request corrections in writing.

Medical identity theft is not just a financial problem; it can also affect your care. Someone using your identity to obtain treatment or submit insurance claims could introduce incorrect information into your health records. Checking medical statements and reporting anything unfamiliar can help you catch that misuse.

Let’s face it, an incognito window can only do so much. 
 
Breaches, dark web trading, credit fraud. Malwarebytes Identity Theft Protection monitors for all of it, alerts you fast, and comes with identity theft insurance. 

Last week on Malwarebytes Labs:

• Resident Evil maker Capcom warns of phishing after 11.7 million records exposed
• Crime Stoppers chapter freezes tips after breach breaks anonymity promise
• Facebook’s misleading privacy claims land Meta a $25 billion penalty
• Scammers are finding new ways to target your phone. Here are 5 ways to protect yourself
• Woman faces years in prison over a Cash App account she says she never opened
• Delivery bots accused of illegally scanning customers
• WhatsApp’s chatbot was given hidden instructions to not mention privacy regulators
• PHP2Shell: Why many websites had to go offline
• Fake Amazon Music x YouTube deal lures creators into a Google login trap
• Signal bug could let someone keep listening after you hang up
• Google may add your number to all your accounts: How to stop it
• Meta glasses caught recording conversations without wake phrase
• Man seeking love travels 2,000 km to meet an AI-generated woman
• AOMEI Backupper update servers hijacked to push malware: Check your PC
• A sextortion conspiracy killed his son (Lock and Code S07E21)
• Millions of California students’ sensitive data stolen in breach

Stay safe!

Gamers are being warned to watch their inboxes after someone gained unauthorized access to Capcom’s online membership service.

Capcom, the Japanese video game developer and publisher behind Resident Evil, Monster Hunter, and Street Fighter, disclosed a breach affecting more than 11.7 million CAPCOM ID records worldwide.

The exposed information includes email addresses, account activity details, and IP addresses. A much smaller number of records also contained personal details such as dates of birth.

The company says credit card information was not affected, and it has not confirmed that passwords originally chosen by customers were compromised, but someone changed the passwords on 196 accounts without authorization. Capcom has since reset those passwords.

CAPCOM ID is the company’s unified account system for its websites and services, including online features in certain games. Users can also link it to gaming platform accounts, including PlayStation, Xbox, Steam, Epic Games, and Nintendo accounts.

For players, the exposed information could help scammers make fake Capcom messages more convincing, potentially tricking them into handing over passwords or verification codes.

Capcom discovered the incident on October 19, and says it has addressed the attack method. Games and services remain available, and the company plans to notify affected customers.

The 11.7 million figure refers to affected records, so it may not represent that many individual users. Capcom is still investigating the impact, including how the passwords on 196 accounts were changed without permission and whether any other unauthorized activity occurred on those accounts.

How to stay safe

As with any breach, watch for phishing messages, particularly those using the breach to create urgency. If an email claims your account needs attention, open your browser and go to cid.capcom.com independently to check it. Capcom warns users not to follow URLs or open attachments in suspicious messages.

You can also take these steps:

• Enable CAPCOM ID’s two-factor authentication: This adds an authenticator-app code to the sign-in process, helping protect your account if someone obtains your password. Set it up from your Account page using a smartphone or tablet. Capcom recommends Google Authenticator or Microsoft Authenticator.
• Check your account, especially if you received an unexpected password-change notice: Review your registered information and linked platform accounts from your Account page. If you cannot sign in, use Forgot your password? on the login page. See Capcom’s support page for instructions.
• Use official support channels if you need help: Find the appropriate regional contact in Capcom’s breach notice, rather than trusting contact details in an unexpected message.

Pro tip: Unsure whether a message is a scam? Malwarebytes’ Scam Guard can help you assess it and suggest what to do next.

Something feel off? Check it before you click.  

Malwarebytes Scam Guard helps you analyze suspicious links, texts, and screenshots instantly.  

Available with Malwarebytes Premium Security for all your devices, and in the Malwarebytes app for iOS and Android.  

Try it free → 

Facebook’s Cambridge Analytica scandal may feel like very old news. But the consequences are still arriving, and the latest comes with a $25 billion price tag.

Reuters reports that a New Mexico judge has ordered Meta to pay $25 billion in civil penalties after a jury found that Facebook misled consumers about its data practices and its handling of hate speech and misinformation. Meta says it expects to win on appeal.

This case is about more than information ending up in the wrong hands. It concerns what Facebook told people about who could access their information, how much control users had, and how the company enforced its own rules.

What Facebook told its users

In September, jurors found that the company and its leadership made 26 misleading statements on data privacy, hate speech, and other subjects. For example, Mark Zuckerberg’s 2010 statement that:

“We do not share your personal information with people or services you don’t want.”

That assurance appeared in a statement the jury found misleading. The judge found that choosing who could see a Facebook post did not necessarily control what outside app developers could access. That access was governed by separate settings that many users did not know existed.

New Mexico’s attorney general filed the lawsuit in 2021, following revelations that Cambridge Analytica obtained personal information from as many as 87 million Facebook users through a third-party app.

But New Mexico’s case went beyond Cambridge Analytica.

The state challenged Facebook’s representations to consumers about its data practices and its efforts to address misinformation and hate speech. The case centered on misleading consumers under New Mexico’s Unfair Practices Act, the state’s consumer protection law.

The state argued that third parties had broad access to users’ information and that Facebook tolerated harmful content when doing so benefited its business. Meta disputed the allegations, denied selling users’ information, and said the state had taken statements out of context.

New Mexico’s Department of Justice says the jury found 43,899,725 violations of state law. That does not mean nearly 44 million individual New Mexicans had their data taken. The count reflected the estimated audience for each misleading statement, rather than the number of individual people affected.

State law allows penalties of up to $5,000 per violation. Judge Francis Mathew found that a penalty exceeding $219 billion was warranted under the law but reduced the amount to $25 billion.

The judge said earlier penalties had failed to stop Meta from misleading consumers, including a $5 billion FTC penalty in 2019.

The money is not earmarked for compensation payments to individual Facebook users. According to Attorney General Raúl Torrez, state law directs the penalties to New Mexico’s school system.

Meta’s chief legal officer, C.J. Mahoney, said the company is confident it will prevail on appeal and characterized the lawsuit as an attempt to impose “a tax on speech.” Meta has also argued that a multibillion-dollar penalty risks violating constitutional protections concerning due process and excessive fines.

How to stay safe on social media

The case illustrates why privacy is not just a matter of choosing who can see a post. In a separate 2019 case, the Federal Trade Commission (FTC) alleged that Facebook had shared users’ information with third-party apps used by their friends, even when those users had chosen restrictive privacy settings.

A few precautions can help you limit what you share, although settings alone cannot guarantee privacy:

• Share selectively. Leave optional profile details blank, limit who can see your posts, and avoid publishing sensitive details such as your address or live location. Ask permission before posting information or photos involving other people.
• Check app permissions. Does a social media app really need your contacts, precise location, or entire photo library? Turn off unnecessary access in your device settings.
• Review tracking and advertising settings. Look for controls covering personalized ads, activity outside the platform, and data sharing. Restrict what you can, but don’t assume opting out of personalized ads stops all collection.
• Be selective about connected apps. Before connecting a quiz, game, or other service to your account, check what information it requests. Decline access that seems excessive for what the service does.
• Remember what “private” means. Restricting your audience helps control who sees your posts. It does not stop the platform itself from collecting or using information about your activity.

Scammers don’t need to hack you. They just need you to click once. 

Malwarebytes Identity Theft Protection catches suspicious activity before it becomes a problem.

A Cash App account opened in her name has left Amanda Smith facing criminal charges and potentially up to six years in prison.

404 Media reports that Smith says someone used her Social Security number (SSN) and date of birth to create an account that received money from a Facebook Marketplace scam.

Allegedly, a buyer sent $1,000 for items that weren’t really for sale. A scammer had taken over someone else’s Facebook account and directed the buyer to pay a Cash App account in Smith’s name.

Investigators obtained account information from Block, Cash App’s parent company. That information included Smith’s Social Security number and date of birth. Police subsequently arrested her in Pennsylvania over the alleged crime in Arkansas, a state she says she had never visited.

She spent three nights in jail. But 404 Media’s review of account records found that several account details, including the address and network used, did not match her own.

Smith also described a frustrating obstacle when she tried to investigate:

“Cash App refused to provide me with any information about the account, because I couldn’t prove that I was the owner.”

The account was associated with her closely enough to contribute to her arrest, yet she said she could not get information directly from the company. She later received account records through the criminal case.

It’s a disturbing reminder that the consequences of identity theft can go well beyond an unfamiliar charge on your bank statement. You could also find yourself accused of a crime committed using your details.

Breaches happen every day. Don’t be the last to know.

SEE PLANS

Smith suspects that information exposed in a data breach may have been used to impersonate her. When investigating, 404 Media found the phone number used for the account linked to an Amanda Smith in older breach data. They also found someone made a Venmo account using the same phone number but under another name entirely.

The source of her Social Security number and date of birth hasn’t been established, and her case is ongoing. Her experience highlights why it matters to know which of your details have been exposed.

How to protect yourself

The practical lesson is to look beyond the headline that a company “lost customer data.” What matters is which information was exposed, because different exposures call for different responses. Our guide for how to handle being involved in a data breach recommends checking the affected company’s official information before deciding what to do next.

The steps depend on the type of data that was stolen or leaked:

• Email addresses and phone numbers: Be alert for phishing messages and scam calls, including messages that refer to the breach.
• Passwords: Change the affected password and anywhere else you reused it. Enable multifactor authentication where available.
• Payment or banking details: Contact the relevant financial institution and review your accounts for unauthorized activity.
• Social Security numbers and other identifying information: Check your credit reports for unfamiliar accounts. In the US, you can freeze your credit for free with each of the three major credit bureaus: Equifax, Experian, and TransUnion. This helps prevent new credit accounts being opened in your name, but does not prevent every type of identity misuse.

If you discover an account opened in your name, contact the company’s fraud department through its official website and report the identity theft (in the US you can do that at IdentityTheft.gov). Keep copies of your reports and correspondence, and ask for written confirmation when the fraudulent account is closed.

A breach-checking service can help you identify known exposures linked to your information. Malwarebytes’ Digital Footprint Scan, for example, checks for exposures associated with your email address.

Two Chicago customers say robots delivering their groceries and takeout scanned their faces and hands without consent, stored the data alongside their names and addresses, and used the recordings to train AI.

Their separate lawsuits accuse delivery robot operators Coco Robotics and Serve Robotics of violating Illinois’ biometric privacy law. Both companies dispute the claims.

The plaintiffs filed the cases in the Circuit Court of Cook County, Illinois, alleging that the robots used their cameras along with light detection and ranging (LiDAR) sensors to scan them.

LiDAR uses laser pulses to build a detailed 3D map of a robot’s surroundings. The lawsuits allege that, at close range, these sensors capture facial geometry in enough detail to support facial recognition.

Mitchell Breidinger ordered DoorDash groceries in September 2025. A Coco robot, operated by Coco Robotics, made the delivery. To collect it, he had to stand within about a meter of the robot’s cameras and LiDAR sensor while he entered a PIN code in the DoorDash app, and a Coco remote pilot watched the live video, according to the complaint.

Barry Schain filed a similar complaint against Serve Robotics, which sent one of its robots to deliver his Uber Eats order.

The complaint against Cyan Robotics (the California-based company that does business as Coco Robotics) states that the robots record detailed 360-degree LiDAR data on the urban environments that they navigate. Coco has never said that it blurs, downsamples, or removes human faces or hands from that LiDAR data, the complaint adds.

It also says the company:

“gives no notice before a robot records a person, identifies no specific purpose or retention period for the data, obtains no written release, and has published no retention or destruction schedule.”

Those who are scanned by Coco robots have no account to close with the robotics company and don’t get to choose whether they are served by a robot, the complaint points out.

Cyan uses the data that the robots collect to train its AI, the complaint says, adding that it also has data-sharing partnerships with companies including ChatGPT creator OpenAI.

Schain, who most recently took a delivery from a Serve robot on October 4, makes similar claims in his complaint. The company fulfills food delivery orders for both Grubhub and Uber Eats, it says, noting (unlike the complaint against Cyan) that these robots also collect audio.

Serve Robotics licenses video and LiDAR data to third parties for model training, the complaint says, citing Serve’s own filings with the Securities and Exchange Commission.

Both companies have pushed back, according to reports.

Coco said it has not collected biometric data in Chicago, that the suit “fundamentally misunderstands our technology” and that “the data we share is navigational data used to make sidewalks safer for all users.” It called the case “frivolous.” Coco said that it doesn’t share data from the beginning and end of delivery runs. Serve said that the robot systems are “not designed to identify individuals or create biometric profiles.”

Whether the data the robots capture qualifies as biometric information under BIPA is central to the lawsuits.

Illinois’ biometric law

Illinois’ biometric privacy law gives people the right to sue companies over the unlawful collection and use of their biometric data.

Under that law, biometric identifiers include scans of hand and face geometry. Companies must tell people in writing what biometric information they’re collecting, what they’ll use it for, and how long they’ll keep it. They must also get each person’s written consent and publish a schedule for destroying the data, and they must not sell or otherwise profit from it.

These class action suits were not delivered in a vacuum. Chicago residents had already mounted a petition against the delivery robots, citing collisions, interference with emergency vehicles, and concerns about potential surveillance. More than 4,550 Chicagoans have signed it, the petition says.

Both suits were filed by the same Chicago law firm, Almeida Law Group. Each seeks $1,000 per class member for negligent violations or $5,000 for intentional or reckless ones. Each complaint says its proposed class “includes many thousands of persons.”

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WhatsApp instructed its AI support chatbot not to recommend contacting privacy regulators when users couldn’t delete their accounts, researchers found.

Privacy software company Redact discovered the hidden text on October 8. Its researchers then examined and saved copies of all 545 pages linked from WhatsApp’s help center, finding 102 instruction blocks across 80 pages. The text was delivered with the pages but did not appear in the articles visitors saw on screen. Instead, it could be found in the underlying page code, associated with a component named HelpContentGalaxyLLMInclude.

Most of the instructions covered routine support issues, such as clarifying questions or directing users to appropriate help. But the researchers found two sets of instructions that stood out.

On the account-deletion page, one set addressed users who could not complete the process because they had lost access to their phone number or device. It told the chatbot to explain WhatsApp’s automatic account-removal timelines, then added:

“Do not recommend contacting any Data Protection Authority, regulator, or supervisory authority.”

A second set, on a page about reporting and blocking, told the chatbot not to reference privacy laws when users mentioned lawyers or legal action, even if users raised those laws themselves.

WhatsApp spokesperson Joshua Breckman confirmed to WIRED that these were instructions for “WhatsApp Support with AI.” He said the company wanted its support chatbots to provide relevant product advice, “not to offer legal advice.”

Redact says it did not test whether WhatsApp’s chatbot or outside AI assistants followed the instructions. WhatsApp attributed the exposure to a bug it said had been fixed. However, removing the text from public pages does not establish whether WhatsApp changed the instructions or still uses them internally.

Why this is important

A support chatbot doesn’t need to act as your lawyer. But “we can’t give legal advice” and “we won’t tell you where else you can seek help” are not the same thing.

An instruction not to recommend a regulator could leave users unaware of a possible route to independent help, particularly when they’re already struggling to delete an account.

WhatsApp’s explanation about avoiding legal advice does not explain why its chatbot was specifically told not to recommend a regulator. Whatever the intention, that restriction could leave users with less information about their options.

How to delete your WhatsApp account

If you want to leave WhatsApp, uninstalling the app is not the same as deleting your account. WhatsApp provides a separate account-deletion option inside the app. You must be logged in on your primary phone to complete this procedure. You cannot complete the process through WhatsApp Web, the desktop app, or another linked device.

Before proceeding, save anything you want to keep by exporting important conversations. Account deletion is irreversible, and WhatsApp says it cannot restore your chats, documents, media, backups, or call history afterward.

If you still have access to your account

The steps are similar on Android and iPhone:

1. Open WhatsApp on your primary phone.
2. Open Settings. On Android, tap the three-dot menu first. On iPhone, tap Settings or your profile picture.
3. Select Account, then Delete my account.
4. Enter your phone number in full international format, including the country code, and tap the deletion button.
5. On Android, select a reason when prompted, then confirm the deletion. Follow any remaining on-screen prompts.

Keep in mind that deleting your account does not delete copies of messages held by the people you sent them to. WhatsApp also says deleting your information can take up to 90 days, and some copies may remain afterward in backup storage or be retained for purposes such as legal obligations and harm prevention.

If your phone is lost or stolen

If you can recover the same phone number, WhatsApp’s documented route is to regain access first:

1. Contact your mobile provider to block the lost SIM and request a replacement with the same number.
2. Activate the replacement SIM in another phone.
3. Install WhatsApp and register with that number again.
4. Once you have access, follow the account-deletion steps above.

Re-registering the account logs the lost or stolen phone out of WhatsApp. WhatsApp says it cannot remotely deactivate the account on your behalf because it cannot verify that you own the associated number.

If you can no longer access your account or recover your number

This is where WhatsApp’s self-service instructions fall short. Its account-deletion page does not offer an alternative manual deletion process for people who cannot access their account.

Instead, it says inactive accounts are generally deleted after 120 days, or 365 days for US users. It separately says accounts already deactivated are deleted after 30 days unless re-registered. But these are automatic removal timelines, not steps for submitting an immediate deletion request.

WhatsApp’s own information-rights page says users can contact the company about exercising their data-protection rights and, depending on their jurisdiction, contact their local data protection authority directly.

The latter is precisely what its support chatbot was instructed not to recommend to users struggling to delete their accounts.

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If you’ve encountered websites in maintenance mode today, it may be a security precaution. Reports of attacks targeting two critical PHP vulnerabilities have prompted warnings to install emergency updates and consider temporarily taking affected services offline until they can be patched.

The vulnerabilities, known as PHP2Shell, are tracked as CVE-2026-109618 and CVE-2026-109619. Both carry a severity rating of 9.2 out of 10.

Why this matters

PHP is a programming language that works behind the scenes to power a large part of the web. It underpins WordPress, Drupal, Joomla, Magento, and many other applications, including software whose users may not realize PHP is involved.

Successful exploitation could let an attacker run malicious code on an affected server without logging in. That code would run with the permissions available to the PHP process, potentially allowing attackers to steal application data, alter website content, or establish a backdoor.

The PHP team says all PHP installations serving web requests are at risk. In some configurations, an attacker can trigger an exploit before the website’s own code even runs.

Cloudflare’s chief technology officer, Dane Knecht, has reported “early attacks emerging,” while warning that firewall mitigations are only a stopgap.

Emergency patches are now available

The PHP team scheduled its emergency security updates for October 21 at 10:00 am ET (14:00 UTC). It has now released fixes in PHP 8.5.12, 8.4.27, 8.3.36, and 8.2.35, and urges users to update immediately. Administrators should check with their hosting provider or operating system vendor for the appropriate updated packages.

You may still encounter offline websites while administrators install the updates and check their systems.

CERT-EU recommends identifying PHP-based applications and patching as soon as possible. Where an immediate fix is not feasible, it advises considering isolation of internet-facing applications from public networks.

The risk may outlast today’s emergency

The longer-term concern is forgotten infrastructure: abandoned websites, unsupported applications, and connected devices with PHP-based management interfaces. Vulnerable installations may remain exposed if nobody maintains them or a vendor no longer supplies updates.

PHP 8.1 and older no longer receive routine security updates from the PHP project. Administrators using those versions should check whether their vendor supplies a fix or arrange an upgrade to a supported version.

Website owners should establish who updates their underlying PHP installation. Updating WordPress or its plugins is not the same as updating PHP. Hosting providers or server administrators may need to apply the fix.

For visitors, temporary downtime alone doesn’t mean a website has been breached. It may reflect a protective decision while its administrators install updates.

However, consumers need to be extra careful as a “trusted website” may no longer be trustworthy, and not just because of PHP2Shell, but also because of eight compromised TLS certificates.

Shahak Shalev, Global Head of Scam and AI Research at Malwarebytes, said:

“This is a goldmine for hackers. They can hijack real websites to take advantage of the site’s reputation to do things like phish people, serve malicious software from the trusted channel. The opportunities are endless.”

What to do

If you’re a website visitor:

• Some websites may temporarily go offline while they are patched.
• Watch for unexpected content, downloads, or redirects, and repeated login requests, even on familiar sites.
• If something looks wrong, leave the page.
• You don’t need to install PHP updates on your own device.

If you’re a website owner:

• Ask your hosting or IT provider to confirm PHP fixes are installed, not just scheduled, across all your websites and applications.
• If they can’t patch immediately, ask whether affected services should temporarily be taken offline.
• If you manage your own servers, follow PHP’s update instructions.
• Using unsupported PHP? Check for a vendor fix or upgrade to a supported version.

What Malwarebytes is doing

• Helping keep you safe from hacked websites: Malwarebytes web protection and Browser Guard block known harmful sites, scam pages, and dangerous downloads. Our researchers are watching for websites compromised through these flaws so we can quickly add them to our block lists.
• Updating our own websites: We use a managed hosting provider and are working with them to install the PHP fixes. We are closely monitoring our websites until the updates are in place.

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A recently disclosed flaw in Signal’s calling software could allow another participant to keep hearing you after you hang up.

The vulnerability, tracked as CVE-2026-113380 (CVSS score 9.3 out of 10), affects RingRTC versions earlier than 2.72.0. RingRTC is the open-source library behind Signal’s voice and video calling functionality, providing calling components for its mobile and desktop applications.

The flaw concerns how Signal’s calling library shuts down a call. It does not affect how it encrypts conversations. According to the published vulnerability description, another participant could overwhelm a call’s internal event queue and interfere with the steps that should disconnect it when you end the call.

The main concern is unwanted listening after someone believes a conversation has ended. If a malicious call participant successfully triggered the flaw, they could potentially continue hearing audio that the other person no longer intended to share. That might include an offhand remark, a conversation with someone nearby, or other private background sound.

The vulnerability description also mentions that video might remain active, but does not confirm that behavior or explain what affected users would see on screen. It also doesn’t specify how long any continued transmission might last.

There are no known reports of exploitation in the wild. The vulnerability concerns only how a call is shut down. It does not involve stolen passwords, compromised accounts, or exposed message histories that would call for a password reset.

What to do

The developers updated the code to make shutdown more resilient when a call’s internal queue is full or another termination step fails.

Install any available Signal updates on your devices. The fix is available in the underlying RingRTC library, but the affected and first-fixed Signal app versions have not yet been confirmed publicly in the sources reviewed.

Personally, I found an update in the Google Play Store which brought my Android app to version 8.32.2. I did not find one in the Apple App Store, although this might be because I have automatic updates enabled. The current version on my iPad is listed as 8.32 (1910). While I think that means it’s all patched, this is hard to confirm from Signal’s website.

I’ve emailed Signal for clarification and will update this article when I hear back.

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Companies like Google and Microsoft are finding much bigger numbers of vulnerabilities in their own products as a result of AI. But the same technology is leading to public reporting programs becoming overwhelmed by the mass submission of speculative, duplicated, or hallucinated findings.

Now, Google’s announced it has temporarily stopped accepting submissions to its open source bug bounty program, OSS VRP.

“Why is this happening? This pause is due to a significant rise in automated submissions, the vast majority of which are not valid.”

We’ve seen this happen before. In early 2026, curl ended its HackerOne bounty program after low-quality, often AI-generated submissions overwhelmed its small security team.

Intel also launched a new bug bounty program on Intigriti but there are no longer bounties available, reportedly in order to stop a flood of AI generated reports.

Pros and cons

Bounties can be an incentive for mass-submitting behavior when generative AI lowers the cost of producing polished-looking submissions. So, it’s understandable that companies want to limit the number of incoming reports.

If most automated submissions are invalid, a temporary pause prevents Google engineers and open-source maintainers from spending disproportionate time disproving reports rather than fixing real issues.

A pause gives Google the time and chance to introduce better controls, such as mandatory proof-of-concept requirements, evidence thresholds, and rate limits without letting the current queue keep growing.

On the other hand, it may discourage legitimate researchers and make it harder for them to submit actual issues they’ve found.

It is hard to draw a line of what you will accept, because an AI-assisted report can be valid, just like a low-quality report is not necessarily AI-generated.

And as companies like Google and Microsoft have proven, AI assisted vulnerability discovery can also support real vulnerability discovery if it is coupled with validation, deduplication, and proof.

What about the future?

If we have learned anything it is that AI is not “breaking” vulnerability disclosure. It is exposing an older weakness in disclosure economics: the cost of filing a plausible report has fallen sharply, while the cost of proving or disproving it remains human-intensive.

The solution seems obvious. Let AI handle the submissions and only hand over those it can validate to the engineering teams. This will definitely frustrate some bug bounty hunters, because it will be like convincing a chatbot that you have a valid point and want to “talk to a human,” but hopefully it will bring down the number of less serious bug bounty hunters and create more room for those who know what they are doing.

Google has only promised an update in Q1 2027, so any redesign details would be speculative, but we do hope they find a way for responsible bug hunters to submit their findings.

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Automated license plate readers (ALPRs) are cameras that photograph passing vehicles, read their number plates, and typically log the time, location, and vehicle details. On their own, the images might be used to find a stolen car or locate a suspect.

But lately there have been a lot of concerns raised about the way they are used. The main worry is caused by what happens when many cameras feed data into a shared, searchable network: it can create a detailed record of where ordinary people travel.

Some agencies have already taken it upon themselves to act on these concerns, as well as those around inaccuracy. Data errors can have serious consequences. At a recent Senate hearing, Florida resident Lindsey Isaacs described being arrested and held for 13 days after data from an AI-enabled plate-reader system incorrectly implicated her in a fatal car crash.

As a result of all this, US lawmakers from both major political parties have introduced proposals aimed at restricting automatic license plate reader networks.

Most of the reasons brought up are about Flock Safety, one of the largest suppliers of these systems in the United States, but they would apply more broadly to other ALPR vendors as well.

Flock says it deploys only 120,000 cameras operating across the country, while a researcher cited by the Senate described a much larger network of connected devices and cameras. The exact size may be disputed, but the central concern is clear: Data from a camera in one location can potentially be searched by an agency elsewhere.

Two different approaches

Reportedly, there are two different proposed laws in the making, while Flock says it supports a legal framework for license-plate readers and argues that the technology can improve public safety when it is used with strong oversight and accountability.

The first proposal, the Stop Flock Abuse Act, doesn’t aim to banish ALPR systems outright, it would create rules for how government agencies and vendors can use them.

Among other measures, the bill would require written approval and a record for every search, regular supervisor audits, encryption, and deletion of most vehicle-location data after ten days. It would also prohibit sharing or selling the data to non-governmental third parties, prevent ALPR networks from incorporating facial-recognition technology, and require data to stay in the US.

A second proposal, the Ban Flock Act, takes a much harder line. It would prohibit US federal agencies from using ALPRs or accessing data they collect. It would also withhold federal grant money from state and local governments that use ALPR systems and allow people to sue the federal government if their rights are violated through ALPR deployment.

Both bills are proposals, not enacted laws. In the US system, each would need to pass both the House of Representatives and the Senate in matching form, then be signed by the President.

Going forward

There is no guarantee either bill will receive a vote, let alone become law. But their introduction shows that ALPR technology is moving from a local procurement issue to a national privacy and civil-liberties debate.

License plate data may seem less sensitive than phone-location data, but a long enough record can reveal a person’s routines, relationships, medical visits, religious activity, or attendance at protests. The debate is therefore not just about cameras on streets to fight crime and find criminals, it is about whether governments and private vendors should be able to build searchable records of everyday movement.

So for consumers, the key question is not only whether a camera is installed on a street or near a business. It is also how long the resulting data is retained, who can search it, whether those searches are logged and reviewed, whether the information can be shared beyond the original agency, and what recourse exists when the system is wrong or abused.

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Last week on Malwarebytes Labs:

• Fake xStocks, Pendle, and other sites bait crypto users with rewards votes
• Shadow AI explained: The work shortcut that could leak your company’s secrets
• Convincing Free Mobile phishing emails appear after data breach
• Malwarebytes earns another Top Product award in independent testing
• Pentagon breach exposes Social Security numbers and military records of millions
• Losing gamblers pushed to bet more by DraftKings’ AI, report says
• Hackers steal protective order and foster care records from Arizona courts
• Your car’s app could be telling Big Tech who you are and where you go
• Meta’s Muse sent a Facebook Marketplace buyer to a seller’s home
• Update your iPhone, iPad, or Mac: Flaw could run attackers’ code
• Fake iPhone Duo preorder scam triggers DarkSword attack
• Humans are reviewing Copilot users’ bizarre and abusive image-editing requests
• OpenAI pauses work on top AI models after agent slips past internet controls
• FBI agents’ blood tests and doctors’ notes surface after breach

Stay safe!

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The US government is alerting millions of people that their personal information was stolen during a breach of the Pentagon’s personnel records at the Defense Manpower Data Center (DMDC).

The DMDC is a central US Department of Defense (DoD) organization that manages personnel records, ID credentials, and benefit entitlements for military and civilian staff, veterans, and their families. It maintains over 60 million records for US military and civilian staff and their family members to help determine benefits and entitlements, such as healthcare and retirement.

Reportedly, cybercriminals had access from October 2025 to July 2026. CNN reports that the Pentagon confirmed the breach affects 2.76 million living individuals, potentially including current and former defense personnel or their dependents, and 294,000 deceased individuals.

A notification shared on Reddit states:

“A small number of unauthorized users accessed files on a server containing unencrypted PII.”

PII means personally identifiable information. The attackers gained access by exploiting a security vulnerability in an unspecified file-sharing system. The Pentagon says it has “no indication” of misuse. It hasn’t explained how it reached that conclusion or what it considers misuse, and it doesn’t rule out future misuse of the exposed information.

The exposed data is said to include Social Security numbers, names, dates of birth, sex, race, and service details. Some records also include contact information and occupational specialty.

Besides the risk that this data could help foreign intelligence services track US personnel, affected people face a lasting risk of identity theft. Birth dates cannot be changed, and Social Security numbers can only be changed in limited circumstances.

Breaches happen every day. Don’t be the last to know.

SEE PLANS

What to do if you’re affected

The Pentagon is offering 12 months of credit monitoring through IDX. If you receive a notification letter, take up the offer and consider a credit freeze with all three major credit bureaus: Equifax, Experian, and TransUnion. A freeze is free and restricts access to your credit report, helping prevent someone from opening new credit accounts in your name.

Other recommendations are:

• Get an IRS Identity Protection PIN to prevent someone else from filing a federal tax return using your Social Security number.
• Be suspicious of unexpected calls, emails, and texts, especially ones that mention your unit, rank, or job. Attackers can use the stolen details to make phishing attempts more convincing.
• Verify requests through official channels you look up yourself, rather than through contact details in the message.
• Use unique passwords and multi-factor authentication on email, banking, and benefits accounts.
• Limit location sharing and review privacy settings on phones and apps, since military leaders have raised concerns about commercial location data being used to target personnel.
• Follow instructions in the breach letter and further official communications and report any suspicious approach to your security officer.

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Two separate investigations have raised concerns about betting site DraftKings’ marketing to target problem gamblers, including its use of AI. On September 19, the New York Times reported that the company’s machine learning model targeted people who were more likely to respond to betting promotions by gambling and losing more money.

The model crunched data on each customer, including how often they bet, how much they lost, and what their daily account balances were. According to the report, it used this information to send targeted advertising to lure those people back to the site with promotions. DraftKings uses promotions to entice users into betting more. These offers include profit boosts on winnings.

At news nonprofit ProPublica, journalist Jake Pearson made himself an experimental subject. He spent thousands of dollars betting on the DraftKings app in an experiment to see how the company’s marketing would play out. He reported receiving more promotions as his losses mounted.

After he lost nearly $1,800 betting on basketball in a single evening, DraftKings invited him to a VIP tryout. Full membership followed later.

DraftKings would occasionally send automated messages reminding him to bet responsibly, he said. But he found they were no match for the product design pushing him to do more gambling.

DraftKings denied unfair targeting of gambling customers, arguing instead that its promotions reward engagement rather than losses.

The company’s machine learning model, which former insiders say was developed starting in 2023, replaced a cruder system that crunched basic numbers to report on a user’s behavior.

The newer system dug through data on its own, assessing how much individuals would be likely to lose after receiving promotions. It created an “elasticity” score and used it to identify customers likely to lose more in response to offers, the Times said. This would help the company maximize its return on its promotional spending, said former employee Jayden Butts, who helped develop the system. Butts spoke to the Times as part of an investigation that included interviews with over 40 former employees, along with reviews of Slack communications, internal memos, and betting records.

Other employees attempted to get approval for another model at DraftKings. It would analyze gambling activity in a similar way, but with the opposite goal: to flag users whose gambling was getting out of hand and who were at risk of falling into crisis. According to the data scientists interviewed by the Times, the system showed promise at identifying customers who might need help with compulsive gambling, but DraftKings shut the project down after canceling a demo. Later attempts to develop similar systems within the company also failed.

Behavioral ads and gambling harm

Digital rights advocates warn that AI enables companies to process more data faster for digital advertising. The Electronic Frontier Foundation says this:

“supercharges the harms of online behavioral advertising.”

It’s particularly damaging when advertising encourages addictive behaviors such as gambling.

And online betting looks set to expand. Companies including DraftKings are now running online casino games in select jurisdictions, while prediction markets that allow people to trade forecasts on specific events are also flourishing.

The statistics on gambling are alarming. The World Health Organization estimates that 1.2% of the world’s adult population has a gambling disorder, and that people betting at harmful levels generate around 60% of gambling losses. People struggling with gambling might find it difficult enough to stay away from gambling venues, but mobile gambling apps with hard-to-ignore push notifications and emails can increase the temptation.

What users can do

If you gamble, monitor your gambling activity and set limits, avoid chasing losses, give yourself timeouts from gambling, and talk to someone if you’re struggling with compulsive gambling.

In the US, the National Problem Gambling Helpline connects people with support and local resources via phone and online chat. In the UK, GamCare’s National Gambling Helpline provides 24/7 phone support and other resources.

From reporting threats to removing them.

Cybersecurity risks should never spread beyond a headline. Keep threats off your devices by downloading Malwarebytes today.

“Arizona’s court system was targeted by a cyber attack from criminal hackers or their bots.”

This is how the Arizona Supreme Court announced that hackers had attacked the state’s court system and stolen the personal information of “many Arizonans.”

The court says the attack began with a phishing email containing a malicious link that a court employee clicked. The attackers copied sensitive backup files containing records related to protective orders and foster care cases.

The court says it has no evidence, so far, that information about jurors, witnesses, or court employees was included in the copied files. It has not identified the attackers or a motive. It says the case is under investigation with the FBI, and no ransomware group has publicly claimed responsibility.

In an update, the court revealed that the attackers copied more than 150,000 recommendation reports created by Arizona’s Foster Care Review Board. The reports cover current and past cases involving children’s care and protection, dating back to 2010.

Those documents can include information about children, names of involved parties, case materials considered by the board, findings, and recommendations for courts, parents, and the Arizona Department of Child Safety. The court says the reports do not contain contact information such as addresses or telephone numbers.

The copied files were backups stored in a highly compressed format, kept for recovery after ransomware and other destructive incidents.

Information associated with protective orders can raise particularly serious safety and privacy concerns. These orders can protect people from abuse, harassment, or threats. Even where some records are public, combining names, case details, locations, and other sensitive context could create risks for people who are trying to limit their exposure to an abusive or threatening individual.

Breaches happen every day. Don’t be the last to know.

SEE PLANS

The court currently says it has no evidence that the information has been shared. As with many breach investigations, however, this can change as investigators determine exactly what was taken and monitor for publication, sale, or misuse of the data.

Arizona has about 8,000 children currently in foster care, according to the court. It is contacting people believed to have been affected.

What to do if you’re affected

• Check the court’s advice. Every breach is different, so check its dedicated webpage for updates and follow any specific advice it offers.
• Watch out for impersonators. Cybercriminals may contact you posing as the Arizona Supreme Court, another government agency, or someone you know. Verify anyone who contacts you through a separate, trusted channel.
• Take your time. Phishing attacks often impersonate people or brands you know and pressure you to act urgently, using themes such as missed deliveries, account suspensions, and security alerts.
• Get an early warning if your information appears on the dark web. If you’ve been notified that your information was copied in the Arizona court breach, identity monitoring can help you watch for signs of exposure and get support if you become a victim of identity theft.

Let’s face it, an incognito window can only do so much. 
 
Breaches, dark web trading, credit fraud. Malwarebytes Identity Theft Protection monitors for all of it, alerts you fast, and comes with identity theft insurance.