Normal view

Payment apps are watching what you say (Lock and Code S07E11)

1 June 2026 at 03:52

This week on the Lock and Code podcast…

In the United States today, you can have your bank account closed, your credit cards cancelled, and your online payments revoked for any number of crimes, like funding terrorism, engaging in money laundering, or violating sanctions.

Sensible, right? Well, you can also face financial ruin for teaching poetry.

That’s what seemingly happened to a Persian poetry teacher from Detroit whose accounts were flagged for “sanctions violations” because his students wrote “Persian classes” in their Venmo memos. There’s also the story about the naked yoga practitioners who lost their payment processor for 60 days, forced to rebuild a subscriber list from scratch. And we can’t forget the San Diego cannabis journalist cut off from Stripe—and from a paid Substack newsletter—because of the payment platform’s rules that prohibit the promotion of the sale of cannabis.

This is “financial censorship,” and it often happens when a bank, credit card provider, or payment app decides that a customer is too risky to serve. But “risky” doesn’t always mean “illegal,” and when a major financial institution errs towards caution about what a customer is saying, advocating for, representing, or publishing, a lot of innocent people can be hurt in the process.

That’s what the digital rights activist Rainey Reitman learned in writing “Transaction Denied: Big Finance’s Power to Punish Speech.” As Reitman explained about these hugely impactful decisions:

“Even if they are well-intentioned, the financial systems can end up pulling in a lot of people that are not the actual target… Sometimes we talk about this as dolphins in the fishing lines.”

These decisions are difficult to fight, frustratingly opaque, and nearly impossible to reverse. Compounding the problem is that that there aren’t enough alternatives available for the financially censored to easily regain their freedom.

The reality for hundreds of millions of people in this country is that about a dozen companies control all their finances. People mostly bank with Chase, or Bank of America, or Citigroup, or Wells Fargo. They mostly use credit cards assigned by Visa, MasterCard, American Express, or Capital One. And they mostly send money to one another and to small businesses using services like PayPal, Venmo, Cash app, and Square.

For most people, these companies are supposed to operate in the background of their lives, providing reliable, secure financing to sustain and manage their livelihoods. But in practice, these companies can become quite interested in what you say online, what payments you receive each month, and the locations those payments arrived from.

Today, on the Lock and Code podcast with host David Ruiz, we speak with Reitman—who is also the president and a co-founder of the Freedom of the Press Foundation—about the real stories of those who have been financially censored, why financial companies cut off customers for legal speech, and how a single company’s decision can create cascading consequences that feel impossible to fight.

“They’d be locked out of Venmo, then they’d be locked out of PayPal—which is connected to Venmo—and then they’d suddenly lose their Chase Bank account. You could see that in a lot of instances, losing one form of access to the financial system, it could result in a pattern where they would be losing access repeatedly.”

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium Security for Lock and Code listeners.

Payment apps are watching what you say (Lock and Code S07E11)

1 June 2026 at 03:52

This week on the Lock and Code podcast…

In the United States today, you can have your bank account closed, your credit cards cancelled, and your online payments revoked for any number of crimes, like funding terrorism, engaging in money laundering, or violating sanctions.

Sensible, right? Well, you can also face financial ruin for teaching poetry.

That’s what seemingly happened to a Persian poetry teacher from Detroit whose accounts were flagged for “sanctions violations” because his students wrote “Persian classes” in their Venmo memos. There’s also the story about the naked yoga practitioners who lost their payment processor for 60 days, forced to rebuild a subscriber list from scratch. And we can’t forget the San Diego cannabis journalist cut off from Stripe—and from a paid Substack newsletter—because of the payment platform’s rules that prohibit the promotion of the sale of cannabis.

This is “financial censorship,” and it often happens when a bank, credit card provider, or payment app decides that a customer is too risky to serve. But “risky” doesn’t always mean “illegal,” and when a major financial institution errs towards caution about what a customer is saying, advocating for, representing, or publishing, a lot of innocent people can be hurt in the process.

That’s what the digital rights activist Rainey Reitman learned in writing “Transaction Denied: Big Finance’s Power to Punish Speech.” As Reitman explained about these hugely impactful decisions:

“Even if they are well-intentioned, the financial systems can end up pulling in a lot of people that are not the actual target… Sometimes we talk about this as dolphins in the fishing lines.”

These decisions are difficult to fight, frustratingly opaque, and nearly impossible to reverse. Compounding the problem is that that there aren’t enough alternatives available for the financially censored to easily regain their freedom.

The reality for hundreds of millions of people in this country is that about a dozen companies control all their finances. People mostly bank with Chase, or Bank of America, or Citigroup, or Wells Fargo. They mostly use credit cards assigned by Visa, MasterCard, American Express, or Capital One. And they mostly send money to one another and to small businesses using services like PayPal, Venmo, Cash app, and Square.

For most people, these companies are supposed to operate in the background of their lives, providing reliable, secure financing to sustain and manage their livelihoods. But in practice, these companies can become quite interested in what you say online, what payments you receive each month, and the locations those payments arrived from.

Today, on the Lock and Code podcast with host David Ruiz, we speak with Reitman—who is also the president and a co-founder of the Freedom of the Press Foundation—about the real stories of those who have been financially censored, why financial companies cut off customers for legal speech, and how a single company’s decision can create cascading consequences that feel impossible to fight.

“They’d be locked out of Venmo, then they’d be locked out of PayPal—which is connected to Venmo—and then they’d suddenly lose their Chase Bank account. You could see that in a lot of instances, losing one form of access to the financial system, it could result in a pattern where they would be losing access repeatedly.”

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium Security for Lock and Code listeners.

Former EFF Activism Director's New Book, Transaction Denied, Explores What Happens When Financial Companies Act like Censors

29 April 2026 at 21:26

A U.S. citizen who teaches Persian poetry classes online is suddenly unable to receive payments or access funds when his account is flagged and frozen by Paypal and its subsidiary Venmo. A Muslim city councilwoman in New York City has a Venmo payment blocked because she uses the name of a Bangladeshi restaurant in the transaction. Online hubs for erotic storytelling repeatedly lose their payment accounts. Others active in drug legalization fights struggle to keep their bank accounts.

These may sound like one-off issues, but they are not. They occur with frightening regularity, as former EFF Activism Director and Chief Program Officer, Rainey Reitman, who left EFF in 2022, describes in her new book, Transaction DeniedThe book sheds new light on a serious problem that often hides in the shadows, and pushes us to ask an increasingly important question: Is it ever OK for financial intermediaries to act as the arbiters of online expression?"  

Both a storyteller and an advocate, Rainey exposes hidden systems of power that shape our choices, our speech, and, ultimately, our society. - Cindy Cohn

Reitman makes her case about the impact of financial institutions and payment intermediaries shutting down accounts and inhibiting transactions through compelling individual stories, some of which have not been shared before. The people impacted are diverse: authors, teachers, journalists, elected politicians, and more are suddenly unable to retrieve or receive funds, with little explanation, transparency, or recourse. Reitman shows the reasons are frequently speech-related, resulting often from arbitrary corporate policy, a broad (mis)interpretation of the law, or in response to pressure from anti-speech advocates. 

In the example of the Persian poetry teacher, the blocking is due to the highly risk averse interpretation of U.S. sanctions on Iran—sanctions aimed at deterring weapons development or terrorism instead snared a poetry professor and a New York city councilwoman. Reitman demonstrates how these sanctions, and others, have an outsized impact on Muslims.

But Transaction Denied is also a guide for those interested in fighting for free speech. The book covers over a decade of successful campaigns and shows that advocacy can win the day—and is sometimes necessary to counter pro-censorship campaigns. Reitman offers a behind-the-scenes view of the campaign to help restore the Stripe account of the Nifty Archive Alliance, a nonprofit which supports the Nifty Archive, a hub of erotic storytelling for the queer community since 1992. She covers EFF's successful coalition and campaign to restore the PayPal account of Smashwords, a hub for self-published fiction. And in what has become a critical moment for free speech and free press, she describes how several EFF staff members and two EFF board members became the seed for a new nonprofit, the Freedom of the Press Foundation, which continues to partner with EFF today in advancing the rights of journalists.

Transaction Denied bookcover

It’s a banner time for books by EFF staff members and friends. If you're concerned about how online privacy has changed over the last three decades, read EFF Executive Director Cindy Cohn's book, Privacy Defender, released in May. (All proceeds from the sale of hard copies of Privacy’s Defender are being donated to EFF, so your book order will help EFF continue fighting for the principles Cindy holds dear.) If you are worried about the individuals trapped in a system where massive financial companies can shut down their individual accounts, effectively locking up their access to money, based entirely on their speech, grab Transaction Denied, released earlier this month, at Beacon Press, Amazon, and Bookshop.org. (Half of the author proceeds go to Freedom of the Press Foundation.) 

More likely—you'll want both books on your shelf. Happy reading! 

❌