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Big Tech can stop scams. They just don’t (Lock and Code S07E08)

This week on the Lock and Code podcast…

A dreadful thing happens far too often whenever an older adult falls for a scam: They get blamed for it. Not the scammers who lied and cheated their victim out of money. Not law enforcement for failing to recover funds. Not even the Big Tech companies that could have the most important role in protecting people online—and which, it turns out, knowingly bring in revenue every year from fraud.

Instead, it is the older adults themselves whose stories are often shirked aside because of a mix of ageism and denial. Allegedly left behind by technology, only an octogenarian would hand their password over in a phishing scheme, or open an email attachment from a stranger, or send money to a fake charity online. Everyone else, everyone else believes, is too savvy for the same.

The data disagrees.

When Malwarebytes studied this last year, it found that, depending on the type of scam—especially for things like “sextortion”—younger individuals were far more likely to report falling victim. Further, digging into data from the US Federal Trade Commission revealed entirely separate patterns. For example, while Americans between the ages of 80 and 89 reported the highest median loss due to fraud in 2024, they also made up the smallest share of their population to report a loss at all. And in 2025, that same group represented the smallest share of reported identity theft, a crime far more likely to be reported by people between 30 and 39.

Questions about who reports what crimes at what rate are valid to explore, but it’s important to see the big picture: Americans lost at least $15.9 billion to fraud last year. Protecting older adults is actually about protecting everyone, and that’s because modern scams don’t arrive only where people over 70 spend time. They arrive where we all are, which is online. They come through endless text messages, they slide into social media DMs, and they prey on things any of us can be—a widow, a divorcee, or simply a lonely person.

According to Marti DeLiema, Assistant Professor at the University of Minnesota’s School of Social Work, scams and fraud are now the most common form of organized crime globally, rivaling weapons trafficking, drug trafficking, human trafficking, and sex trafficking. In 2024 alone, she said, the FTC estimated that older adults in the US had as much as $81.5 billion stolen from them. And the tools meant to fight back—broad consumer awareness campaigns, embedded warning messages at the point of transaction, the training of bank tellers and retail clerks—are nowhere near keeping pace.

So what actually works? And who, if anyone, is doing the work?

Today, on the Lock and Code podcast with host David Ruiz, we speak with DeLiema about who is really susceptible to financial fraud, why victims often describe a scam as a form of betrayal trauma, and why the companies best positioned to stop scam messages from reaching consumers may be the ones least motivated to do so.

“This is not a technical capability problem at all. This is a conflict of incentives.”

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

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Ring doorbells: Won’t you see my neighbor? (Lock and Code S07E05)

This week on the Lock and Code podcast…

On February 8, during the Super Bowl in the United States, countless owners of one of the most popular smart products today got a bit of a wakeup call: Their Ring doorbells could be used to see a whole lot more than they knew.

In a commercial that was broadcast to one of most reliably enormous audiences in the country, Amazon, which owns the company Ring, promoted a new feature for its smart doorbells called “Search Party.” By scouring the footage of individual Ring cameras across a specific region, “Search Party” can implement AI-powered image recognition technology to find, as the commercial portrayed it, a lost dog. But immediately after the commercial aired, people began wondering what else their Ring cameras could be used to find.

As US Senator Ed Markey wrote on social media:

“Ring’s Super Bowl ad exposed a scary truth: the technology in its doorbell cameras could be used to hunt down a lost pet…or a person. Amazon must discontinue its dystopian monitoring features.”

These “dystopian monitoring features” aren’t entirely new, but that’s not to say that most Ring owners knew what they were allowing when they originally bought their devices.

Bought by Amazon in 2018, Ring is the most popular manufacturer of a product that, as of 15 years ago, didn’t really exist. And while other “smart” innovations failed, smart doorbells have become a fixture of American neighborhoods, providing a mixture of convenience and security. For instance, a Ring owner away from home can verify and buzz in their mailman dropping off a package behind a gated entrance. Or, a Ring owner can see on their phone that the person knocking at their door is a salesman and choose to avoid talking to them. Or, a Ring owner can help police who are investigating a crime in their area by handing over relevant footage. Even the presence of a Ring doorbell, and its variety of motion-detecting alerts, could possibly serve as a deterrent to crime.

What has seemingly upset so many of those same owners, then, is learning exactly how their personal devices might be used for a company’s gains.

Today, on the Lock and Code podcast with host David Ruiz, we speak with Matthew Guariglia, senior policy analyst at Electronic Frontier Foundation, about Ring’s long history of partnering with—and sometimes even speaking directly for—police, who can access Ring doorbell footage both inside the company and outside it, and what people really open themselves up to when purchasing a Ring device.

 ”There’s this impression, a myth practically, that ‘I buy a ring doorbell to put on my house, I control the footage… But there is [an] entire secondary use of this device, which is by police that you don’t really get a lot of say in.”

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium Security for Lock and Code listeners.

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Is your phone listening to you? (re-air) (Lock and Code S07E03)

This week on the Lock and Code podcast…

In January, Google settled a lawsuit that pricked up a few ears: It agreed to pay $68 million to a wide array of people who sued the company together, alleging that Google’s voice-activated smart assistant had secretly recorded their conversations, which were then sent to advertisers to target them with promotions.

Google denied any admission of wrongdoing in the settlement agreement, but the fact stands that one of the largest phone makers in the world decided to forego a trial against some potentially explosive surveillance allegations. It’s a decision that the public has already seen in the past, when Apple agreed to pay $95 million last year to settle similar legal claims against its smart assistant, Siri.

Back-to-back, the stories raise a question that just seems to never go away: Are our phones listening to us?

This week, on the Lock and Code podcast with host David Ruiz, we revisit an episode from last year in which we tried to find the answer. In speaking to Electronic Frontier Foundation Staff Technologist Lena Cohen about mobile tracking overall, it becomes clear that, even if our phones aren’t literally listening to our conversations, the devices are stuffed with so many novel forms of surveillance that we need not say something out loud to be predictably targeted with ads for it.

“Companies are collecting so much information about us and in such covert ways that it really feels like they’re listening to us.”

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium for Lock and Code listeners.

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One privacy change I made for 2026 (Lock and Code S07E02)

This week on the Lock and Code podcast…

When you hear the words “data privacy,” what do you first imagine?

Maybe you picture going into your social media apps and setting your profile and posts to private. Maybe you think about who you’ve shared your location with and deciding to revoke some of that access. Maybe you want to remove a few apps entirely from your smartphone, maybe you want to try a new web browser, maybe you even want to skirt the type of street-level surveillance provided by Automated License Plate Readers, which can record your car model, license plate number, and location on your morning drive to work.

Importantly, all of these are “data privacy,” but trying to do all of these things at once can feel impossible.

That’s why, this year, for Data Privacy Day, Malwarebytes Senior Privacy Advocate (and Lock and Code host) David Ruiz is sharing the one thing he’s doing different to improve his privacy. And it’s this: He’s given up Google Search entirely.

When Ruiz requested the data that Google had collected about him last year, he saw that the company had recorded an eye-popping 8,000 searches in just the span of 18 months. And those 8,000 searches didn’t just reveal what he was thinking about on any given day—including his shopping interests, his home improvement projects, and his late-night medical concerns—they also revealed when he clicked on an ad based on the words he searched. This type of data, which connects a person’s searches to the likelihood of engaging with an online ad, is vital to Google’s revenue, and it’s the type of thing that Ruiz is seeking to finally cut off.

So, for 2026, he has switched to a new search engine, Brave Search.

Today, on the Lock and Code podcast, Ruiz explains why he made the switch, what he values about Brave Search, and why he also refused to switch to any of the major AI platforms in replacing Google.

Tune in today to listen to the full episode.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium Security for Lock and Code listeners.

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