Malicious extensions and ClickFix attacks are two hugely popular topics on our blog, and for a good reason: they’re both very common. In this post, we bring them together. Here’s the thing: in our posts about malicious ClickFix instructions, we don’t always explain exactly how users end up on the attackers’ pages in the first place. A recent study gives us a chance to fill that gap and talk about one of those methods: malicious extensions.

Readers who are not deep into cybersecurity may already have a bunch of questions at this point: how can extensions be malicious? where do they come from? and what exactly is ClickFix, anyway? Fret not: this post answers all these questions.

The danger of browser extensions

Let’s start with the basics. Browser extensions or add-ons are lightweight tools installed in your browser to give it extra capabilities or change how it works with web pages. For example, extensions can block ads, translate pages, download audio and video, save passwords, or take screenshots.

Most browser developers offer users an official extension store. For instance, for the most popular browser, Chrome, that store is the Chrome Web Store. There are also alternative platforms for distributing extensions, though browser developers have recently made it much harder to install and use extensions that don’t come from an official source.

Just like any other software, extensions can be useful, but they can also be malicious. In fact, cybercriminals often spread malicious extensions through those very same official stores, and we’ve covered plenty of such cases on our blog before.

It’s no accident that criminals love spreading malicious plug-ins. To work properly, most extensions need permission to read and modify the content of every web page the user visits. Without that permission, add-ons would be basically useless. For instance, a translation extension needs to read all the text on a page before it can swap the original for the translation.

Cybercriminals take advantage of these capabilities for their own purposes: for example, they intercept logins, passwords and other data entered on websites, swap out payment details, or show victims fake forms and messages. And all of this happens on legitimate sites that users have come to trust without a second thought.

Now let’s move on to a fresh piece of research about a campaign that spread 19 malicious add-ons through the Chrome and Edge extension stores. We’ll use it as an example to look at what these tools can actually do.

Almost twenty malicious extensions for Chrome and Edge

In late August, cybersecurity researchers reported finding 18 malicious extensions for Chrome and one for Edge. They said all 19 add-ons were probably linked to the same campaign. They base this on the similarity of the malicious code and the methods the attackers used. You’ll find the full list of malicious extensions at the end of this post.

Most of the extensions discovered, 14 in total, were built by the attackers themselves. Their first versions weren’t malicious at all and did exactly what users downloaded them for. But after a while, once users had come to trust the add-on, the attackers pushed an update that slipped in malicious functionality.

As for the remaining five extensions, their creators had nothing to do with the cybercriminals at all. They simply sold their creations to them. This way of getting hold of extensions is also popular among cybercrooks. There are plenty of reasons for that: ready-made add-ons can be bought for relatively little money, and criminals don’t have to build or promote them from scratch. And most importantly, along with the extension, they also inherit its existing user base. Upon buying the add-on, all the attackers need to do is add malicious functions and push an update that installs automatically for users. Users are never told that the extension’s real owner has changed.

In this case, the add-on cybercriminals bought most often was Enable Right Click & Copy — Smart Unlock + OCR. It had 70 000 users in Chrome and 10 000 in Edge. This purchase is exactly why there’s a single Edge extension among all its Chrome relatives. The add-on itself originally served a perfectly benign purpose: it let users select and copy text on sites where that’s normally blocked, and it could also pull text out of images with optical character recognition (OCR).

The malicious functionality introduced into the extension makes it reach out to the attackers’ command-and-control (C2) server to download additional modules of nefarious code. These modules can change over time. Since Chrome automatically updates all installed extensions by default, the malicious version lands on the device without users having to do anything at all.

For the downloaded code to run on the websites the user visits, the extension disables one of their defenses — Content Security Policy (CSP). This mechanism allows website owners to declare which scripts and other resources are allowed to load and run on a page. Once this protection is turned off, the extension can inject code it gets from the C2 server right into the pages open in the browser. The website itself isn’t hacked, and it looks the same to everyone else, but for that one infected user, the legitimate page quietly turns malicious.

What these 19 extensions can do

Now let’s take a closer look at what the malicious modules loaded by the extension are actually capable of. Researchers found 16 such modules, built for all sorts of tasks: from stealing data and hijacking cryptocurrency to the ClickFix attacks we’re focusing on here.

Some of the modules simply collect user data. They intercept logins, passwords, email addresses, and other valuable information the user enters into web forms, including payment details. On top of that, the add-ons steal data from Facebook and LinkedIn accounts and collect browsing history. Criminals can use this information to take over accounts, steal money, and launch further attacks against the victim.

A few other modules focus specifically on stealing cryptocurrency and related data directly. One of them is a crypto drainer, a tool that empties crypto wallets. It works with Ethereum and compatible blockchains as well as Solana and Tron. It replaces the real Connect Wallet and Swap buttons on websites with its own fake ones. When a user clicks one of these buttons, the drainer takes over all further interaction with the wallet and walks the victim through confirming the actions needed to steal their cryptocurrency.

Other modules target users of Ledger and Trezor hardware wallets. Right on the official websites of these services, the malicious extension displays a fake wallet update-and-restore page that asks for a seed phrase of 12, 18, or 24 words. The seed phrase the user enters is forwarded straight to the attackers, giving them full control over the wallet.

Finally, some modules gather information from crypto service pages open in the browser, such as OKX, MEXC, Kraken, KuCoin, Coinbase, Binance, Bybit, and MetaMask, including balance details and active session data that can be used to hijack accounts.

And now we’ve finally reached the module that matters most for this post: the one used for ClickFix attacks. We’ll talk about it in the next part.

How malicious extensions are used in ClickFix attacks

The ClickFix attack technique has become extremely popular among cybercriminals lately. It relies on social engineering: the victim is shown fake instructions supposedly needed to complete some action, such as passing a CAPTCHA check, fixing an error, or updating a program. Following these instructions, the user copies the command suggested by the attackers, pastes it into a system tool built for running these commands, and runs it, all by themselves.

We’ve written about attacks like this and their consequences more than once on our blog. But we rarely dig into exactly how a victim ends up on a page with fake instructions in the first place. A campaign that spread malicious extensions through the Chrome Web Store shows us one way this can happen.

Add-ons turn out to be a very handy tool for ClickFix attacks. As we mentioned earlier, when a user visits a page, extensions are allowed reading and changing its content in order to work. That gives attackers the chance to swap in a fake ClickFix instruction at just the right moment, replacing the content of the page the person actually wanted to open.

What’s more, the ClickFix technique itself lets attackers break out of the browser and gain a foothold directly in the system. That means removing the malicious extension won’t necessarily undo the damage: after the user has run the ClickFix command, malware may already be installed outside the browser.

In the specific attack example the researchers describe, the user sees a fake notification saying their browser needs to be updated, along with instructions on how to do it. The instructions change depending on the operating system, and the extension picks up that information automatically too.

How to avoid falling victim to infected extensions

First off, we recommend checking whether any of the following malicious extensions are already installed in your browser:

• Enable Right Click & Copy — Smart Unlock + OCR
• RapidLens – Google Lens for Screen Search & Images
• QuickLens – Search Screen with Google Lens
• Password Protect PDF
• Allow Copy – Select & Enable Right Click
• PixelCheck
• Creative Library – Ad Spy Tool
• Website Traffic Checker: MirrorSphere SEO Stats
• Site Signal – Website Traffic & SEO Checker
• SEO Pulse Pro – Website Traffic & SEO Analyzer
• Private Crypto News Reader
• Blockfolio: Address Monitor
• Crypto Rates & Fiat Converter
• Crypto Alerter: Price Alarms & Volatility Warnings
• DeFi Pulse Tracker
• Crypto Price Badge: Quick Glance
• Multi-Chain Explorer
• LedgerLook: Wallet Checker
• Meta & Facebook Ad Library Spy — Save Ads, Finder, Downloader | FeedX-Ray

If you find any of these extensions on your device, we recommend removing it as soon as you can and running a full system scan with a reliable antivirus. As we mentioned above, simply deleting the add-on might not be enough. You can use a free trial version to detect and remove the infection.

How to avoid falling victim to malicious extensions and ClickFix attacks in the future?

• Don’t install too many extensions and regularly check the list of those you have.
• Remove extensions you don’t use.
• Trust the warnings from your operating system and security software, rather than the instructions — or even the demands — of websites and apps.
• Install a trusted security solution on all your devices.

What else makes browser extensions and the ClickFix technique dangerous? Find out in our other posts:

• Bad advice for gamers: ClickFix hits Steam forums
• ClickFix on macOS: how Apple users are being scammed
• Infostealer has entered the chat
• AI sidebar spoofing: a new attack on AI browsers
• Dangerous browser extensions

In 2026, the owner of an ordinary home router, smart TV, or TV box is a prime target for cybercriminals. These devices are readily recruited into botnets and residential proxy networks, which we’ve covered before.

Criminals “sublease” the infected device by letting outsiders pay to visit any website from the victim’s IP address, so it looks like the device’s owner is doing it. The service is in demand across all kinds of shady schemes: from ad fraud and spam campaigns to password bruteforcing and account hacking. In our previous post, we described how home routers get recruited into these proxy networks; today we take a look at an even more vulnerable, and equally ubiquitous category of devices: smart TVs and TV boxes.

These appeal to criminals for two reasons. First, unlike computers and smartphones, TVs are almost always plugged into the power and have a fast internet connection. A dark screen doesn’t mean the device is switched off. On top of that, the limited user interface and monitoring tools mean suspicious background processes can easily slip unnoticed past users.

The threat is evolving and growing more aggressive. A recent study found that once proxyware turns up on a set-top box, the risks to its owner go well beyond having their traffic siphoned off.

Anatomy of the infection

The researchers focused on a popular TV box by SuperBox, which we already covered earlier in the post Is your TV box renting out your network?

SuperBox’s marketing leans heavily on the promise of providing thousands of TV channels, with no subscription or monthly fees. But out of the box, the device can’t actually do anything of the sort. To get access to pirated content, you need to install the brand’s proprietary app store.

When you launch it and install additional apps, the thousands of TV channels do appear. Meanwhile behind the scenes, with no warnings or permission prompts, the device floods external sites with unauthorized requests, and network traffic spikes sharply.

The researchers uncovered several alarming facts. First, the victim gets enrolled into as many as five botnets at once. The SuperBox runs clients for several proxyware networks simultaneously, which even try to compete with one another by blocking rival software from being installed.

But the real shock was the attacks on the internal network. The TV box’s proxyware places no limits on what its paying clients can actually do on the network. They can reach not only external sites but also devices inside your home network.

Normally, your home router and ISP settings protect you from outside attacks. But proxyware bypasses these barriers because it operates from inside the network. During an experiment, the researchers confirmed that an attacker on the internet can easily leverage the infected set-top box to open the admin panel of a home router, such as a Linksys, which is supposed to be accessible only to its owner when connected to the home Wi-Fi network. This means hackers can try to steal data from other devices in the same household, or even encrypt home network storage (NAS).

At the same time, flaws in SuperBox’s factory firmware let hackers remotely install and run any application with superuser privileges, and the threat is anything but hypothetical. Over three weeks of monitoring, the test set-top box was hit by more than 1300 attacks through the home proxy network. Attackers installed three different types of malware, including a module for launching DDoS attacks.

The malware uses several methods to gain a foothold in the system, and it survives reboots and power failures alike.

How to tell if your set-top box is working for hackers

If you have a cheap TV set-top box or Android TV from a little-known brand, it’s worth checking it for anomalies.

The most reliable method is to review the network traffic. Use the statistics in your router’s control panel, but note that some budget models may lack this feature. This feature is called Traffic Analyzer on Asus routers, Traffic Usage on TP-Link, and Traffic Monitor on Keenetic. Find your TV or set-top box in the device list and check the ratio of downloaded to uploaded data. They should consume a lot of traffic to download video while sending very little. If your box is quietly pushing gigabytes of data out or staying chatty on the network even while idle, that’s a telltale sign it’s infected.

If traffic statistics aren’t available, look for indirect signs:

• The network and memory activity LEDs won’t stop blinking even though no one’s using the device.
• The set-top box’s casing is constantly warm or hot.
• The interface lags behind the remote, and the box freezes at random moments that have nothing to do with heavy video playback.
• Your other devices (computers or phones) are seeing a real drop in internet speed.
• When trying to visit familiar sites over your home Wi-Fi, you’re constantly hit with a CAPTCHA — a sign your network may be compromised and flagged as a spam source.
• Your ISP’s tech support calls you asking about suspicious network loads.

What to do with an infected device

The best solution is to disconnect the device from the internet and dispose of it. If you have to keep using it, follow these steps to minimize the risks:

1. Do a factory (hard) reset. Restore the set-top box to its original state.
2. Take it offline before setting up again. The first time you turn it on after a reset, skip the Wi-Fi setup step and don’t plug in the Ethernet cable.
3. Block app installation. Go to Android settings and disable installation of apps from unknown sources. Be sure to turn off any debugging features if enabled: USB debugging, Wireless debugging, and ADB. Menu item names may differ depending on your Android version and device manufacturer.
4. Isolate it on the network. Set up a guest Wi-Fi network on your router and connect the TV box to it. Enable Client Isolation in your router’s settings, if it has it. This will stop the box from seeing other devices on your home network, which protects your computers and network storage.
5. Check for updates. Once the box is connected to the guest network, check for official firmware updates: manufacturers sometimes patch known vulnerabilities, though with lesser-known brands, you shouldn’t count on it.

Your most reliable safeguards

Buying cheap devices with pirate streaming features and installing software from shady sources is a surefire way to compromise your home network. Your IP address will become a source of malicious activity, which at best gets you blocked by your ISP and at worst puts you on law enforcement’s radar. What’s more, hackers can use the box as a launchpad to attack your home computers and NAS, which can lead to personal data theft or a ransomware attack.

The best protection is to buy devices from trusted brands and pay for legal content. And to rule out someone hijacking control of your network, make sure your router’s admin panel and other home devices are protected with unique, strong passwords. To avoid having to remember them all, use a reliable password manager such as Kaspersky Password Manager. Additionally, the Smart Home Monitor feature included in Kaspersky Premium lets you keep all your devices fully under control.

There may be more things you don’t know about your smart home devices:

• Is your TV box renting out your network?
• Are your TV, smartphone, and smart speakers eavesdropping on you?
• Five rules to stop IP cameras from spying on you
• The hidden risks of cheap Android devices
• Is your router secretly working for foreign intelligence?

Picture your computer keeping a diary — the kind kids used to keep logging their daily activities, or the kind travelers, merchants, and nobles kept centuries before that. Here’s what it might look like.

Thursday, September 10.

• 8:00 AM. User read the news on cnn.com and bbc.co.uk (Safari).
• 8:10 AM. User replied to John Kaufman’s email about delivery dates, then sent the same question to the logistics team (Gmail).
• 8:20 AM. User checked his to-do list, reviewed recent updates, and planned out the day’s priorities (Todo).

We’re not exaggerating. This is exactly what your Mac’s new diary looks like. It’s a set of text files that any app on your computer can read — as can anyone sitting at the keyboard. The feature responsible is called Computer History, and it was released by OpenAI in mid-August. At the moment, it only works in the ChatGPT app for Mac, requires a Pro subscription or higher, and is disabled by default. According to its developers, the idea behind History is to let the AI assistant quickly get up to speed on your work context, so it can answer even vague requests, like “send a reminder to whoever I was emailing about last week’s deliveries”. Of course, that convenience comes at a price, ranging from your data being processed on OpenAI’s servers, to the risk of it leaking off your Mac — whether to a nosy family member or straight into the hands of cybercriminals.

How ChatGPT Computer History works

If this sounds a lot like Microsoft’s similar Recall feature, or Chronicle, which OpenAI itself announced earlier, that’s no coincidence. Both were built with the same goal in mind, just using different methods. Having watched Recall turn into the PR disaster it was, the team behind Computer History decided against constantly taking and analyzing screenshots. Instead, ChatGPT relies on macOS’s Accessibility features to read the text on your screen and track your actions: mouse clicks, text typed into fields, switching between apps, and the like. All of this gets stored as a stream of raw activity data inside the ChatGPT container (app group), which only the ChatGPT app itself, or other apps you’ve specifically given permission, can access. In tests run by digital forensics researchers, just two hours of normal computer use generated around 3500 of these logged events.

That raw data remains on your computer for up to 48 hours. During this time, the ChatGPT app periodically runs hidden chat sessions behind the scenes, where it asks the AI to summarize related events into a single recap. Essentially diary entries, these summaries get saved as plain text files in a folder that any app on your Mac can open: ~/.codex/memories/extensions/skysight/.

When you chat with the assistant, or when certain automated features kick in, these notes can be pulled into the conversation for more context-aware responses. OpenAI is especially keen on pointing out that the assistant can spot patterns in your workflows and offer to automate them, creating what it calls “skills” that replicate your actions for you.

Once a summary is ready, the raw activity data behind it is deleted. OpenAI says it won’t keep those hidden background chats or use them to train its AI, except where required by law. The diary-style summaries that get pulled into your conversations, though, are stored on OpenAI’s servers under the exact same rules as your regular chats and the assistant’s memory, so your preexisting privacy settings will apply to them too.

What Computer History can see, and what you can turn off

Since the whole feature runs on accessibility tools, ChatGPT only picks up what your operating system is already willing to share with those tools. That includes window titles, blocks of text, image captions in your browser, text you’re typing into a field as you type it, and the names of interface elements you click on. Watching a video? The AI can’t see the video itself, but it can read the window title, the site name, and the video description. Browsing photos? It sees file and folder names, not the actual images. Audio is never recorded or saved in any situation. All that gets logged from a video call is the meeting window title, unless the call itself has live captions turned on. Password fields that are masked (shown as dots) aren’t read at all and, according to OpenAI, private browsing windows are never scanned.

One thing that sets this apart from Microsoft Recall is the clearly spelled out step-by-step procedure the user needs to go through to turn it on. Computer History never activates itself. You have to navigate to the settings menu, then Integrations → Computer History and turn it on manually after reading through the warnings and explanations. You’ll also need access to the agent’s memory enabled for the feature to work. From there, you choose which apps and websites you want it to track, and confirm a series of macOS permission prompts.

For companies using a business subscription, this requires approval at two levels: an administrator first has to enable Computer History for the whole organization, and then each employee has to turn it on individually.

At any point, you can go to Computer History → Permissions and either list specific apps and sites to exclude from tracking, or, conversely, set ChatGPT to only watch a limited list you choose (Include only these apps, Include only these websites).

To see what your own computer’s diary looks like, check Computer History → History. From there, you can delete individual entries or disable the tracking of specific apps directly from the list.

The risks of using ChatGPT Computer History

We covered the risks of centralized storage of someone’s entire activity in our earlier piece on Microsoft Recall, and most of what we said there applies to ChatGPT Computer History.

• You might assume your chats and emails are private, protected by passwords and encryption. But a copy of the most important parts of those conversations is sitting in plain text files that anyone with access to your computer, and plenty of other apps, can open.
• The people you’re messaging have no idea this extra copy exists. If they’ve turned on, say, a self-destructing chat feature, but the messaging app’s window itself isn’t marked as private, that precaution does nothing to protect them.
• Even if you trust OpenAI completely and take its privacy promises at face value, your data can still be stolen directly off your computer by an infostealer. Mac-targeting infostealers have exploded over the past two years, so this isn’t a hypothetical risk. And the people who write this type of malware move fast, quickly updating it to grab whatever new type of data looks promising. OpenAI’s files are a boon for them: everything you’ve done, already summarized by AI into something easy to read. While there are no passwords or credit card numbers in there, the available details are likely enough to craft a convincing targeted urgent email from the boss.
• And if a nosy coworker or family member gets their hands on your computer, reading through the diary of your work and life would take them all of five minutes.

Computer History: turn it off, or just configure it?

We’d recommend limiting or fully disabling Computer History if your work involves sensitive information. This especially applies to doctors, lawyers, and anyone else bound by professional confidentiality, or handling personal or medical data. The same goes for anyone living with an overly controlling family member, or working in an office with nosy coworkers.

If none of that applies to you and you’d like to try out how useful the AI’s search and auto-generated skills actually are, here’s how to set things up safely.

• Lock down your Mac’s login. Turn off auto-login, and set your Mac to require a password immediately after the screensaver kicks in or it wakes from sleep. Use a strong password along with Touch ID, and make sure FileVault disk encryption is turned on.
• Set up your exclusions. Manually add every messaging app you use for private conversations, along with any finance apps or sites, and anywhere else you keep sensitive information, to Computer History’s exclusion list.
• Check in regularly. At least a couple of times a week, visit Computer History settings to see which apps and sites it’s been tracking. This helps you catch and remove any sources of private information you forgot to exclude earlier.

No matter how you configure Computer History, the two most common ways your data could end up in the wrong hands — on any Mac — are a macOS infostealer snatching it directly from your computer, and typing your information into a fake website. To guard against both, make sure you’re running full-featured security software on your Mac, such as Kaspersky Premium for macOS.

AI can create privacy risks you might never think to look for. You can read about more of them in our other posts:

• Attacks on Gemini: the possibilities are endless
• Why AI agents need an iron curtain
• Knives, kinks, and shooters: what AI toys are really saying to kids
• AI and the new reality of sextortion

And if you’d like to know how to turn off AI features that activate on your computer or smartphone without your knowledge, check out our guide, Unplugged: how to disable AI on your computer and smartphone.

Every so often you need to tidy up, and that goes for your devices as well as your closets and drawers. But a digital cleanup can turn out to be trickier than sorting through a messy closet — especially on macOS.

Getting rid of old photos and files is straightforward enough, but fully removing an app from macOS is another story. You’d think dragging an unwanted app to the Trash would do the job, but in practice, that app can leave behind settings files, cache, logs, helper files, and other related junk. Over time, all these leftovers pile up and eat away at your storage.

To make this kind of cleanup easier, Kaspersky Premium for macOS now includes a feature called App Cleaner. It removes apps along with all their related files, and it can also track down the remains of apps you deleted earlier. This post explains where these leftover files come from, shows you how to use App Cleaner, and explains why installing the first Mac cleanup tool you find online isn’t a great idea.

Why deleted apps leave traces on your Mac

As Apple products go, macOS works in some unusual ways. Every longtime user runs into its quirks sooner or later, though that doesn’t stop us from loving it with all our hearts. Apps are no exception: the way macOS handles them is more complicated than it looks.

Most people picture an app on macOS as one specific item. Take Photoshop: it’s that familiar icon with the letters Ps, sitting in the Applications folder in Finder, ready to launch with a click. But under the hood it’s more complex. What looks like a single item in Finder is actually an app bundle: a folder containing the program itself along with everything it needs to run.

But even that is only part of the picture. While Photoshop is running, like any app, it creates and uses data stored outside that bundle. Some of this is behind-the-scenes data, like cache, settings, and user documents. Some of it is your own work, like PSD files. The distinction matters: if you delete Photoshop, you don’t expect your PSD files to vanish along with it.

Then there’s how Adobe doesn’t just install Photoshop or Acrobat: it also deploys a whole set of common apps and background services alongside them. Dragging the Ps icon to the Trash won’t remove those, and neither will Adobe’s own uninstaller.

These background files and helper services can stick around on your drive after you’ve deleted the app they came from. Worse, if you use Migration Assistant to move to a new Mac, all that dead weight gets copied over automatically. So it’s entirely possible to have never installed a single Adobe or Microsoft app on your current Mac, yet still be carrying around megabytes, or even gigabytes, of useless files tied to them.

Tracking these files down yourself isn’t easy, primarily because most people don’t even know they exist. Even if you suspect something’s hiding on your drive, you probably won’t know where to look or what the files are called. To make things harder, file names rarely give away which app they belong to.

Most of these background files live in special macOS folders. One of the main ones is Library, which contains folders like Application Support (app data) and Caches (temporary files). But Library isn’t easy to get to. Since OS X 10.7, Finder keeps it hidden by default. To find it, open the Go menu in Finder while holding down the Option key. Only then does Library show up.

Even if you’re determined enough to dig through Library, you’ll still have to figure out for yourself which of the many files belong to which apps, and which ones are safe to delete. Fortunately, you don’t have to do this by hand, because that’s exactly what App Cleaner takes care of.

How App Cleaner finds and removes apps without leaving traces

App Cleaner doesn’t just remove the app itself. It also tracks down every file connected to it. It does this by automatically identifying which files belong to which app, mainly using the app’s unique identifier (bundle ID) and typical file locations. This means it can clear out an app’s leftovers even when they’re scattered across different macOS folders.

Keep in mind that a full cleanup like this also removes the app’s saved data, so you’ll need to set things up again — for example, restore browser extensions — if you reinstall it later; you can also lose game save files. That said, App Cleaner never touches your own files. Delete Photoshop with it, and the leftover files disappear while your PSD files stay exactly where they are.

You can’t remove the extra files separately from the app itself. App Cleaner offers to delete them together as one package. But if you’ve already deleted an app the regular way and its data has stuck around, App Cleaner can find and remove that too.

If you accidentally delete something you needed, don’t worry. App Cleaner moves everything to the Trash first rather than deleting it outright. As long as the Trash isn’t emptied, you can restore those files from there, and if you haven’t closed App Cleaner since deleting them, you can restore them directly from the app instead. Files only disappear for good once you empty the Trash. We’ll walk through how to undo an accidental deletion below.

How to remove an app with Kaspersky App Cleaner: a step-by-step guide

Now let’s put this into practice. To use App Cleaner, open Kaspersky Premium for macOS and head to the App Cleaner section. You’ll find it right on the app’s main screen, in its own App Cleaner block, or under Performance in the left-hand menu.

In the Apps tab, you can see every app installed on your Mac. Select the apps you no longer need, click Remove, then confirm your choice to delete them along with all their related files. The deleted files move to the Trash, from where you can restore them if needed. Ready to say goodbye for good? Just empty the Trash.

Before you remove anything, App Cleaner shows you not just the app but every file tied to it that will be deleted along with it, plus how much space each one takes up and where it’s stored. That way, you know exactly what you’re clearing out before you commit.

App Cleaner also helps users find and delete duplicate copies of applications. For example, those copied by mistake, or when one and the same app was installed from multiple sources. To free up space users caneither remove all duplicates at once or select individual ones.

App Cleaner can also find leftovers from apps you previously deleted the regular way (by dragging them to the Trash). These show up in a separate Leftovers tab, where you can see what’s left, how much space it takes up, and where it’s stored. To clear them out, click Remove, then confirm by clicking Delete. As always, you can restore these files from the Trash if you change your mind.

Before closing Kaspersky Premium for macOS and emptying the Trash, double-check that you haven’t accidentally deleted a piece of software you need. If you have, you can bring back an app along with all its files right from App Cleaner: select the deleted app from the list and click Restore All. Once you close Kaspersky Premium for macOS, you can still recover deleted files from the Trash as long as you don’t empty it yet.

Leftover files work the same way. As long as Kaspersky Premium for macOS is still open, you can restore them through App Cleaner. Once it’s closed, the Trash is your fallback.

Once your drive is free of clutter, it’s worth checking on its overall health too. That’s where another Kaspersky Premium for macOS feature — Hard Disk Health Monitor — comes in handy.

Not every cleanup tool is safe

When it comes to tidying up a Mac, it’s tempting to just download the first app that promises to clear out junk and free up space. But you should be careful about which program you choose. Criminals often disguise malware as well-known, legitimate Mac cleanup utilities. Kaspersky researchers have already found fake versions posing as CleanMyMac, Mole, and CCleaner Pro.

With Kaspersky, you don’t need to look for a separate cleanup tool at all. App Cleaner is already built into Kaspersky Premium for macOS. That means one solution protects your device from cyberthreats and clears out unwanted app leftovers — without the risk of accidentally downloading harmful software disguised as a cleanup tool.

What else is new in Kaspersky for macOS

App Cleaner helps you tidy up your Mac quickly and safely, freeing up time you can spend sorting through your own files instead — something no app can do for you yet. To get access to App Cleaner and other advanced protection features, purchase Kaspersky Premium for macOS or sign up for a free trial.

That’s not the only new feature in Kaspersky Premium for macOS. The app now includes Scam Protection Hub, a single control center for AI-powered protection against digital fraud. There’s also Shop with Confidence, which is now available across all our home security products. Alongside our longstanding filters for malicious sites, this feature blocks links to gray-area sites, like online stores that copy well-known brands to sell fake goods.

Still think macOS is immune to threats? Think again. Our research has found that Mac users actually run into cyberthreats more often than Windows users! Curious what those threats look like? Check out our other posts:

• CrashStealer: notarized malware for macOS
• ClickFix on macOS: how Apple users are being scammed
• Crypto thieves ramping up attacks on Apple users
• The ExifTool vulnerability: how an image can infect macOS systems
• AirBorne: Attacks on Apple devices through vulnerabilities in AirPlay

Artificial intelligence has gone from a technological novelty to a tool so ordinary that kids in elementary school are already using it. Trying to ban children from using AI at this point makes about as much sense as it once did to ban search engines or Wikipedia.

Today we’re breaking down how chatbots actually work, and how to teach your kid to use AI as a study aid rather than a substitute for thinking for themselves

Explain to your child (and yourself) how AI works

Before explaining anything about artificial intelligence to your child, it helps to understand how it actually works and where its limits are.

Most of the popular chatbots that kids (as well as adults) use are what’s known as large language models, or LLMs. To build such a model, researchers train it to spot patterns across huge amounts of text. The model breaks text down into small units called tokens (each token can be a sequence of words, a punctuation mark, a single word or character, or a whole sentence), then predicts which token is most likely to come next.

The same thing happens when a chatbot converses with a person. A language model doesn’t actually reason on its own. It’s calculating which words and phrases are most likely to follow one another in order to produce a response that fits your query. That means chatbots will sometimes give incomplete or flat-out wrong answers, no matter how often they’re updated or retrained. A vivid example: just two years ago, popular chatbots confidently assured users that the word “strawberry” has two letters “r” instead of three. Mistakes like these are commonly known as hallucinations.

Many chatbots can also search the internet for information. In that case, the AI pulls in data from an outside source, but it still uses its own internal algorithms to put the answer together. And search results themselves can include outdated posts, advertising content, tabloids, and other questionable sources.

How to help your child use AI wisely

Talk to them about how AI can get things wrong

We’ve already seen that artificial intelligence isn’t immune to errors. Unfortunately, hallucinations aren’t the only issue. Even when a chatbot is working from accurate information, it can still present it in a misleading way by leaving something out, putting the emphasis in the wrong place, or drawing a questionable conclusion. Sometimes the result depends on factors a user would never think to consider when asking a question.

One surprising factor is simply what language you’re using. Most of the data that major models are trained on is in English, so these systems tend to perform better in English. The same AI model might answer a question correctly in English but get it wrong when asked the exact same thing in, say, Serbian. This gap shows up most in fields such as science, medicine, technology, and law, where there’s simply far more high-quality English-language material for the model to draw on.

Another quirk of chatbots is that they get worse as you feed them more information. Studies show that the more text and data a model has to work with, the harder it is for it to keep track of details, connect information from different parts of a conversation, and answer questions that require real depth of understanding. Therefore, uploading an entire book to a chatbot and asking detailed questions about it is a surefire way to trigger hallucinations.

It’s also worth questioning not just what the AI tells you, but the way you ask your questions in the first place. Chatbots often try to please the user, and will shape their answer to match the user’s apparent point of view. For example, the same chatbot might give opposite answers to “Why is the Earth overpopulated?” and “Why isn’t the Earth overpopulated?”, each time building its response around the assumption baked into the question. One recent study found that even the most advanced language models failed to challenge false premises in 26–42% of cases.

Let AI help with learning, not do the learning

Many a former student knows that copying others’ work is an art unto itself — one that takes exceptional skill and at least some engagement with the material (sometimes even a fair amount). These days, unfortunately, even that skill is at risk of disappearing: the temptation to copy an answer that took only a few seconds to generate is simply too strong. But chatbots are far from straight-A students themselves.

In one study, researchers had three popular chatbots sit a chemistry exam, and compared their scores to those of real students from 2009–2023. The students came out ahead. Chatbots will sometimes land on the correct answer, but arrive at it via a chain of flawed reasoning, so their answers could just as easily be wrong.

So it’s worth explaining to your child that having AI write essays from scratch, or solve equations without then double-checking them, is a dead end. On top of that, in a real job they’ll be judged on actual skills and knowledge, and chatbots won’t help them fake the expertise. What AI can genuinely help with, without getting in the way of learning, is explaining difficult topics and working through mistakes. Here are some examples:

If a topic is hard to make sense of

• “Explain this topic in simple terms: {insert topic}”
• “Explain this topic using a real-life example: {insert topic}“
• “Here’s the part I don’t understand: {insert text}. Walk me through it step by step”
• “Explain this topic in simple terms first, then in more technical terms: {insert topic}“
• “Here’s a question: {insert question}. Don’t give me the answer. Ask me guiding questions so I can work it out myself”

Math and other exact sciences

• “Give me a hint for the first step, but don’t solve the whole problem: {insert problem}“
• “Look at my solution and tell me where I made a mistake, but don’t fix it for me: {insert problem and solution}“
• “Come up with a similar problem for me to try: {insert problem}“
• “Here’s my answer: {answer}. Ask me questions so I can check whether I solved it correctly”
• “Explain why this formula applies here: {insert problem}“

Essays and written assignments

• “Ask me five questions on this topic so I can come up with my own thesis and arguments: {insert topic}“
• “Here’s a draft of my essay. Try to find gaps in my logic or places that need more detail: {insert draft text}“
• “Look at my essay outline and tell me what’s missing: {insert essay outline}”
• “Point out places in my writing where the idea isn’t clear, but don’t rewrite it for me: {insert text}“
• “Pretend you’re an experienced teacher and try challenging my argument: {insert text}“

Language learning

• “Have a conversation with me in {insert language} at an A2 level. After I respond, correct my mistakes”
• “Give me five sentences to translate using this grammar structure: {insert grammar structure}“
• “Explain this grammar rule and give me some examples: {insert grammar rule}“
• “I’ll write a sentence, and you tell me if it has a mistake. Give me a hint first, and only show me the correct version after my second attempt. {insert sentence}“
• “Write a short dialogue in {insert language} where I have to answer as one of the characters”

Knowledge testing

• “Quiz me with 20 questions on this topic: {insert topic}. Ask one question at a time, and don’t show the answer right away”
• “After each answer, only explain what I got wrong”
• “Start with five easy questions, then ask five hard ones”
• “Make the questions harder each time I answer correctly”
• “Based on my mistakes, tell me which topics I should review”

Fact-check AI responses together

Make sure your child understands that they shouldn’t blindly trust what a chatbot tells them — even when it cites other sources. And asking the same chatbot to double-check its own work isn’t a great idea either; there’s a real chance it will make the same mistakes twice, or even pile up the errors.

Take any chatbot answer and go through it together, breaking it down into individual statements and asking questions about each one. Where did that date or number come from? Is the AI citing a specific person, publication, or study? Is the quote actually something that person said? If the chatbot includes a link, open it and check how accurately the AI actually represented it.

While you’re at it, take a look at the quality of the source itself. If something is written in an overly emotional tone or makes bold claims without backing them up, that’s a good sign to look for information somewhere else.

Protect your child and their accounts

Anything your child shares with a chatbot ends up on that company’s servers, and it’s used to further train the model by default. Over the past few years we’ve seen that even the biggest companies aren’t immune to bugs and data leaks. To lower the risk of your child’s information leaking and to keep their account secure, follow a few simple rules:

• Make sure your child understands that AI isn’t a private diary. Tell them not to share their name, home address, school, or any other sensitive information with a chatbot.
• Adjust the chatbot’s privacy settings. At the very least, turn off memory and any “improve the model” or training features. It’s also worth reading our detailed guides on setting up privacy and security in ChatGPT and DeepSeek.
• Update the password. Most chatbots require an account, so to keep your child’s from being hacked, set a strong password that isn’t reused anywhere else. Whether your child’s password follows the classic “mother’s maiden name plus birth year” formula or uses popular meme words like “skibidi”, we have some bad news: passwords like these get cracked really fast. Instead of coming up with and memorizing passwords, it’s better to let an encrypted password manager generate and store them.
• Turn on two-factor authentication. This adds an extra hurdle for anyone trying to break into your child’s account. Rather than using a phone number as the second factor, it’s better to use login codes generated and automatically refreshed in a password manager.
• Use anti-phishing protection. Beyond fake websites that impersonate legitimate AI services, there’s another risk: chatbots sometimes hand users links to phishing sites (fake pages designed to steal personal information). Kaspersky Premium blocks access to suspicious sites and keeps scammers from stealing your family’s data and money.
• Know what your child is doing online. Along with a password manager and protection from malware and phishing, Kaspersky Premium includes Kaspersky Safe Kids, which lets you set up parental controls, restrict unwanted content, and keep track of how much time your child spends online.

What else to read about keeping kids safe online and at school:

• Keeping kids safe online: a practical guide for parents
• How to help your kid become a blogger without ever worrying about their safety
• How hackers target Gen Z
• Choosing wisely: a guide to your kids’ first gadget
• Back-to-school threats: gadgets
• Back-to-school threats: virtual classrooms and videoconferencing
• Back-to-school threats: social networking
• Back to School Security Tips

Threat actors are constantly developing new attack schemes — from OAuth token theft to attacks on AI agents — but the classics never quite leave their playbook. On any given day, an employee may receive malware attached directly to an email, or lying in wait behind a link embedded in an email. Making these attacks succeed still requires a degree of creativity, and in recent years attackers have increasingly adopted exotic file formats. Users don’t perceive these formats as dangerous; more importantly, many EDR and email security solutions skip scanning them entirely. Yet they’ve proven highly effective for deploying malware or harvesting credentials.

Below are the file types that may be blind spots in your organization’s detection strategy — despite being observed as used in real-world attacks.

Disk images

This is the broadest and most dangerous attachment category. A disk image can contain a fully prepared, correctly structured set of files tailored to a wide range of attack scenarios. It mounts as a separate volume (standalone virtual disk), and when doing so often uses tools built into the operating system. The victim doesn’t need to extract anything or create suspicious folders on disk.

The most versatile format is ISO, which dates back to the heyday of multimedia CDs. ISO images mount natively on every major OS without additional utilities, whether through simple tools like File Explorer or via the command line interface. This is precisely why threat actors have no hesitation in sending ISO files as email attachments.

Somewhat less common are IMG containers, which also mount without additional tooling on macOS or Linux, but require installing a small, free utility such as OSFMount on Windows, or using WSL2 (Windows Subsystem for Linux), which is built into recent Windows versions. A file with identical content may also carry a DD extension.

Threat actors also make use of VHD, a virtual disk format native to Windows, which generally works on Linux machines as well (via qemu-nbd or guestmount). On macOS, an additional utility — again, qemu-nbd is a common choice — is required to mount it. Note that on unpatched Windows systems, the victim doesn’t need to take any further action after the disk mounts: CVE-2025-24993 — a vulnerability actively exploited in real-world attacks — triggers attacker code execution immediately upon mounting the image.

For completeness’ sake, VMDK, the disk image format used by VMware, is also worth detecting, though it’s largely ineffective in attacks on regular users since every popular OS requires additional software to mount it.

All of these image formats can be viewed and unpacked not only with specialized tools, but with standard archive utilities like 7-Zip or RAR. As a result, the odds that the user will fall for the bait are higher than one might hope.

In addition to not being a well-known potentially dangerous format, image files give attackers one further advantage: files extracted from disk images on Windows frequently lack the Mark of the Web flag, and therefore can be launched without triggering additional system warnings.

There’s one more reason why EPP/EDR solutions must scan virtual machines and disk images: these formats are also used during later stages of an attack. To mask active file-system activity from monitoring tools, ransomware gangs sometimes run the entire encryption process inside a virtual machine deployed on the victim’s computer. The RagnarLocker ransomware strain has used VirtualBox for this purpose, while the CRON#TRAP campaign relied on a QEMU environment.

MS Office files

No, this isn’t about macro-laced DOC files. Microsoft has grown weary enough of this classic attack vector that macros in downloaded documents are now blocked outright, and enabling them requires considerable effort from the user. But Office relies on dozens of file formats, and some of the less common ones still occasionally give attackers an edge.

Less familiar to both users and security solutions are OneNote files (.one). These are essentially simple notes, but they can carry embedded attachments, including not just images and links, but VBS/WSF/BAT scripts as well. Within the note, an attachment normally displays as an icon, but attackers overlay it with a picture showing a message with a “View” button.

Another Office format popular with attackers is the Excel add-in. These files use the .xll extension but are, in effect, full-fledged Windows dynamic-link libraries (DLLs), and therefore may have extensive functionality. Victims receive a malicious email with what looks like an invoice; the icon suggests that the file will open in Excel. Ignoring the security warning may result in an infostealer infection.

SVG “graphics”

The description of the SVG (Scalable Vector Graphics) format sounds entirely innocuous. Indeed, 99% of SVG files are logos and interface icons. But unlike PNG or JPG, SVG files are fundamentally XML documents, and beyond points, lines and fills they can contain JavaScript. In terms of malicious potential, SVG is not far behind a full web page. In real-world attacks, SVG files can redirect a user to a phishing page immediately upon opening, or render the phishing page directly by unpacking a Base64-encoded block into full HTML.

SVG files pose a distinct risk to corporate portals that accept user file uploads. If a portal’s Content Security Policy (CSP) isn’t sufficiently restrictive, and lets someone upload a malicious SVG file, the embedded JavaScript can steal cookies from the page, inject unauthorized content, and carry out similar attacks.

Polyglot files

Polyglot file formats are less exotic in and of themselves, but the files carry more than meets the eye. They’re called polyglots because attackers construct a file that can be validly interpreted in multiple ways: for example, it can be a valid ZIP archive and a valid executable at the same time. The purpose is purely to evade detection by security solutions and deceive the user. We’ve covered polyglots in detail in a separate blog post.

The clear standout in our roundup is a malicious campaign distributing the IcedID infostealer. Victims receive emails with a ZIP attachment, which unpacks into an ISO disk image. That further unpacks into a CHM file (the Windows Help format) that’s also correctly processed as an mshta (Microsoft HTML Application host) application, which then downloads the primary malware payload.

Defending against exotic files

These attacks rely on the assumption that security solutions either don’t scan unusual file formats, or scan them only superficially. Preventing the threat starts with not operating on that assumption with regard to your own infrastructure:

• Configure EDR, web, and email filters to scan all of the file formats described above.
• Process archives and disk images with the same rigor as you would apply to executables.
• Detonate potentially dangerous file types in a sandbox, and configure recursive unpacking of nested formats through to the end of the chain: ZIP → ISO → CHM.
• Where feasible, quarantine all file formats anomalous for email — disk images in particular.
• Build detection rules for anomalous usage patterns that involve exotic files. For example, unusually small disk images are rare and are therefore worth investigating.
• Review the technical documentation of your security solutions to confirm that complex formats are detected through deep structural parsing rather than magic-byte checks alone.
• Deploy behavioral detection capable of flagging anomalous execution patterns and legitimate utilities launched from unexpected contexts. The usual suspects here include mshta, git, wscript, hh, and rundll32.
• SVG files warrant a dedicated policy. Treat SVGs as active content at the email and web perimeter. On corporate portals, enforce a strict CSP, and serve user-uploaded files from a separate subdomain so that a malicious script embedded in an SVG can’t access the session on the main portal.

Neighborhood chats regularly light up with posts about lost bank cards being found. People mean well and want to help a neighbor out, so they post a photo of the card with the number and other details fully visible. Others mention in the chat that they’ve left the card with, say, a security guard, cashier, or manager at whatever store or business it was found, or which happens to be the closest. Today we’re going to explain why none of that is a good idea, and what you should really do if you find someone else’s bank card.

What NOT to do if you find a lost card, and why

Let’s start with why you shouldn’t post a photo of the card with its details visible in a group chat, keep the card, or hand it to a stranger. The first reason is the most obvious, but worth spelling out anyway: card details are private information that shouldn’t be shared with people who have no business seeing them. A photo posted in a group chat can end up in the hands of criminals, who may try to use those details to make fraudulent purchases online. The worst-case scenario is a photo showing both sides of the card that also exposes the three-digit security code (known as the CVC, CVV, or CVP) on the back.

Now to a less obvious point: why you shouldn’t post about finding a card, even with a photo of it with the number blurred out, and then hold on to it, planning to return it once the owner turns up. Since there’s no guarantee you were the first person to have the card in your hands, doing this puts you at risk of coming under suspicion if money disappears from that account. Even if you had absolutely nothing to do with any theft, the mere fact that the card was in your possession for a while could still land you in an uncomfortable conversation with its owner or the police.

The same logic applies to handing the card over to a third party. A security guard, cashier, or manager is just as much a stranger as anyone else, and none of them have any special authority to take charge of a found bank card. Handing it to them gives them the opportunity to use someone else’s money themselves, and if that happens, you could end up as a person of interest.

An “out of sight — out of mind” approach, that is, leaving the card where you found it, or moving it somewhere more visible, is safer for you personally, but it’s still not really the right call. If you do that, someone else will find it, and there’s no guarantee that they’ll be a decent person. They might try to drain money from the rightful owner’s account. So this isn’t a good option either.

What you SHOULD do with a found bank card

Now let’s talk about what you should do instead. The right approach might surprise you: call the bank that issued the card, report that you’ve found it, and then… destroy the card. It’s entirely possible the owner hasn’t even noticed it’s missing yet: with contactless payments now so widespread, a physical card can sit untouched in a wallet for quite a while. The bank will block the card, notify the owner that it’s gone, and issue a new one.

That last step — destroying the card — may come as a surprise and even attract some push-back among readers, but we stand by it: a found card really should be destroyed. That way, no one can possibly use it, and you won’t have to hold onto someone else’s property or risk coming under suspicion if money goes missing from the account. The simplest and most reliable way to destroy a card is to carefully cut it into small pieces with kitchen scissors and throw it in the trash or recycle it.

Here’s something worth keeping in mind: these days, a physical card isn’t actually worth all that much to its rightful owner. For one thing, banks reissue cards quickly and easily. With most banks, you won’t even need to visit a branch since the new card gets delivered straight to your door.

For another, getting a new card issued usually doesn’t leave the owner unable to pay for things in the meantime: in many cases, they can just switch to a virtual card or another payment method. So a destroyed card is a much smaller headache for its owner than the risk of its ending up in the wrong hands and being used to drain their account.

And if the card’s disgruntled owner does somehow track you down with questions, just show them this article so they can appreciate the trouble they avoided, thanks to you.

When you shouldn’t destroy a found card

Beyond bank cards, there are also multi-purpose cards, such as ones issued to schoolchildren and students that combine a few functions, like a school or university access pass and a public transit pass. Kids, especially younger ones, lose these kinds of cards fairly often. Restoring full functionality on cards like these can take much longer than reissuing a bank card, and the amounts stored on them are usually small, so if you find one, your best move is to take it to the school or university named on the card and hand it to security or reception / front office.

In short: what to do if you find someone else’s card

To sum it up, if a lost bank card ends up in your hands:

1. Look for the bank’s phone number on the card. It’s usually printed there; if not, you can easily find it on the bank’s official website. Then give them a call. Let them know you’ve found someone else’s card.
2. After the call, destroy the card: cut it into small pieces with scissors and throw it away.

And one more reminder of what not to do: don’t post photos of the card or its details in chats or on social media, don’t hold on to the card hoping to track down the owner, and don’t hand it over to strangers.

We’d also recommend following our blog to stay on top of the latest online threats. And feel free to share this article in that neighborhood chat so your neighbors know exactly what to do if they ever find someone else’s bank card.

As for protecting your own money, it’s worth using a robust, multi-layered security solution that safeguards your money, cards, wallets, and payments. Read more in Five Kaspersky technologies to protect your finances.

What other hidden risks do bank cards carry? Find out in our other posts:

• How to avoid becoming a money mule
• How cybercriminals steal funds from bank cards — and how to protect yourself from such theft
• Web skimmers: why are they particularly sneaky and dangerous?
• NFC carders hide behind Apple Pay and Google Wallet