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Received — 8 June 2026 Microsoft On the Issues

United States AI adoption shows steady growth, but distribution remains uneven

28 May 2026 at 15:01

More than 30 percent of the US working-age population is using AI, an increase of three percentage points from the end of 2025. But what does that number mean, and what lessons should we take from it? Today Microsoft released a new report that offers an in-depth look at AI adoption across the United States, allowing for the first time a state- and county-level review. This data and the trends it shows are important.

On a national basis, the US leads the world in AI innovation but ranks just 21st in global AI adoption. Part of the reason for this gap is a clear and uneven pattern of AI adoption across the country. We are also seeing a significant divide between urban and rural counties in AI usage. Usage averages 32.9 percent in metropolitan counties, compared with 16.2 percent in rural areas. In other words, metropolitan usage is about double what we see across rural America.

Digital graphic on a dark blue background illustrating the urban‑rural divide. Large text highlights a 16.7 percentage point gap. Three horizontal sections compare areas: metro counties at 32.9%, micropolitan counties at 21.7%, and rural counties at 16.2%, each shown with gradient bars and county counts.The study also shows that another powerful driver of AI diffusion is the presence of colleges and universities. Counties with higher shares of residents aged 18 to 24 have significantly higher AI usage rates—28.6 percent compared with 20.3 percent in other counties. And while college students are some of the most vocal about the risks of AI, they are also helping lead adoption. In counties with college towns like Williamsburg, Virginia, and Story, Iowa, we see usage rates that rival the highest in the world.

 

Read the Microsoft US AI Diffusion Report.

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Received — 11 May 2026 Microsoft On the Issues

The state of global AI diffusion in 2026

Today we published our latest Global AI Diffusion Report. The global adoption of artificial intelligence continued to rise in the first quarter of 2026. During the quarter, AI usage increased by 1.5 percentage points from 16.3% to 17.8% of the world’s working age population. Intensity of use among economies with the highest rates of AI diffusion also increased, with 26 economies now exceeding 30% of the working age population using AI.

At the top of Microsoft’s National AI Leaderboard, the UAE continued to lead global AI diffusion at 70.1%. The United States finally started to move up the national rankings, albeit only from 24th to 21st based on a 31.3% usage rate by the working age population.

Notable developments in the quarter included accelerating AI adoption in Asia driven in part by improving AI capabilities in Asian languages. South Korea, Thailand, and Japan saw the greatest movement. More broadly, the quarter brought continued widening of the AI gap between the Global North and South, with usage now at 27.5% in the North and 15.4% in the South. These trends are discussed below, including a deeper dive on the positive impact of enhanced multilingual AI capabilities in Japan.

To track all these trends, we continue to measure AI diffusion as the share of people worldwide between ages 15 and 64 who have used a generative AI product during the reported period. This measure is derived from aggregated and anonymized Microsoft telemetry and adjusted to reflect differences in OS and device-market share, internet penetration, and country population. Additional details on the methodology are available in our AI Diffusion technical paper.[1]

A list showing AI diffusion by economy

No single metric is perfect, and this one is no exception. Through the Microsoft AI Economy Institute, we continue to refine how we measure AI diffusion globally, including how adoption varies across countries in ways that best advance priorities such as scientific discovery and productivity gains. For this report, we rely on the strongest cross-country measure available today, and we expect to complement it over time with additional indicators as they emerge and mature.

Sectorally, the quarter saw strengthened AI coding capabilities leading to a dramatic increase in production of software code. This was reflected in production by Anthropic’s Claude Code, the OpenAI’s Codex, and Microsoft’s GitHub Copilot. Git pushes – through which software developers put coding changes online – increased 78% year over year globally. Interestingly, the quarter brought added evidence that, at least for now, AI coding capabilities may be increasing demand for the employment of software developers.

As discussed in more detail in the report, when developer productivity increases, the cost of building software declines. If demand for software is elastic, organizations can respond by building more software across a wider range of use cases. It is still too early to know the full labor-market impact of AI-assisted coding, but the available data shows that in 2025, total U.S. software developer employment reached approximately 2.2 million, rising 8.5% year over year and marking a record high for the profession. Early data for the first quarter of 2026 shows that software developer employment in March 2026 was about 4% higher than in March 2025.

Download the latest Global AI Diffusion report. and explore the data here.

 

[1] A. Misra, J. Wang, S. McCullers, K. White, and J., L. Ferres, “Measuring AI Diffusion: A Population Normalized Metric for Tracking Global AI Usage,” Nov. 04, 2025, arXiv: arXiv:2511.02781. doi: 10.48550/arXiv.2511.02781. 

 

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Received — 12 March 2026 Microsoft On the Issues

Celebrating 250 million: Empowering communities to enable the global AI economy

24 February 2026 at 15:02

Ahead of Mobile World Congress, where global leaders, governments, and industry convene at the world’s largest connectivity event, Microsoft is marking a major milestone in our efforts to expand digital access worldwide. In 2022, we made a bold commitment to expand internet access to 250 million people by the end of 2025. Today, we are proud to share that we have met and exceeded that goal, extending connectivity coverage to over 299 million people worldwide, including more than 124 million across Africa.

This milestone represents more than a number. It reflects more than a decade of sustained collaboration with governments, nonprofits, local connectivity providers, and development partners around the world. Together, we have worked to reach communities where access has historically been limited, building pathways to education, healthcare, economic opportunity, and digital participation.

Reaching this milestone is also a moment of reflection and renewal. Building on years of progress, Microsoft is evolving its approach to digital access to focus not only on coverage, but on adoption, enablement, and long-term participation in the AI economy.

As part of this next chapter, we are announcing a new collaboration with Starlink. This collaboration expands the set of tools available to help deliver digital access in rural, agricultural, and hard-to-reach communities. Combined with local delivery partners and community institutions, it strengthens the foundation for AI-ready communities around the world.

Why digital access matters in the AI era

Despite continued progress, 2.2 billion people globally remain offline, and many more face barriers related to affordability, reliability, or access to relevant digital services. These gaps already limit opportunity and risk widening as AI becomes more central to how economies grow and societies function.

At Mobile World Congress 2024, Microsoft Vice Chair and President Brad Smith shared our AI Access Principles, underscoring that electricity and connectivity are essential foundations for an inclusive AI economy. Since then, the pace of change has only accelerated. In fact, Microsoft’s 2025 AI Diffusion Report shows that AI is being adopted faster than any general-purpose technology in history, yet adoption remains uneven. As the data illustrates, adoption in the Global North is accelerating faster than in the Global South. Differences in infrastructure, access to tools, and digital readiness all contribute to a growing divide between higher-income and lower-income economies.

This graphic from the 2025 AI Diffusion Report reinforces a clear insight: access to AI alone is not enough. For communities to participate meaningfully in the digital and AI era, connectivity must be paired with reliable energy, affordable devices, digital skills, and technologies designed for real-world use. Where these conditions exist, adoption follows. In Zambia, for example, country-wide generative AI adoption is 12 percent, but among those with internet access, it rises to 34 percent.

Deepening Microsoft’s approach to digital access

Building on what we have learned, Microsoft is advancing a more holistic digital access model that recognizes connectivity as only one part of a broader system. In practice, this means collaboration to deliver not only internet access but also more reliable energy infrastructure, access to water where relevant, devices, digital skills, and cloud and AI tools, all designed and deployed for the communities they serve. By working across organizations and governments to address these foundational needs in parallel, this approach helps ensure that digital access is usable, durable, and capable of supporting real-world outcomes.

A central focus of this work is community-based access models that are financially sustainable, scalable, and aligned with national development priorities. These models bring together local institutions such as schools, health facilities, cooperatives, and community hubs and are implemented in partnership with governments, businesses, nonprofits, and development finance organizations. By integrating infrastructure, enablement, and financing from the outset, these holistic programs can help unlock long-term investment, support responsible growth, and enable communities to fully participate in the digital and AI economy.

Digital access directly complements Microsoft’s Community First AI Infrastructure approach by providing the foundation that enables AI to be adopted, used, and trusted by communities everywhere.

Partnering to deliver impact at scale

Progress at this scale is only possible through strong partnerships rooted in local delivery, community trust, and long-term sustainability. Microsoft’s work to extend connectivity to more than 299 million people has been built alongside partners who understand the realities of last-mile deployment and digital adoption.

In Africa, Microsoft works with partners such as Cassava Technologies to expand regional digital infrastructure and drive high-quality internet access across South Africa, Malawi, Kenya, and Zambia. Collaborations with local providers like Tizeti deliver affordable, reliable connectivity through solar-powered Wi-Fi networks across Nigeria and Ghana.

In Latin America, Microsoft’s partnership with Anditel focuses on expanding internet and energy access for rural and agrarian communities in Colombia through locally led models aligned with national priorities. In India, Microsoft works with AirJaldi to pair affordable connectivity with digital skills training and practical pathways for use, helping communities move beyond basic access toward meaningful adoption.

These partnerships made reaching the 250 million milestone possible. They also reflect a principle that continues to guide our work. Lasting digital access is built with communities, not for them.

Expanding the portfolio: Collaboration with Starlink

Building on this foundation, Microsoft continues to expand and diversify its portfolio to reach communities where traditional infrastructure alone cannot meet demand.

Through our collaboration with Starlink, Microsoft is combining low-Earth orbit satellite connectivity with community-based deployment models and local ecosystem partnerships. This is intended to expand the set of tools available to deliver digital access while remaining firmly embedded in a holistic, partnership-driven approach.

Kenya offers an early example of this model in practice. Working with Starlink and local internet service provider Mawingu Networks, Microsoft is supporting connectivity for 450 community hubs across rural and underserved regions, including farmer cooperatives, aggregation centers, and digital hubs. These deployments combine satellite connectivity with digital skills, tools, and ecosystem coordination to support agricultural productivity, access to markets, and adoption of digital and AI-enabled services.

Beyond 250 million: Building AI-ready communities

Surpassing the 250 million connectivity milestone is a moment to celebrate. It is also a starting point for what comes next.

The next chapter of Microsoft’s digital access work is planned to focus on ensuring that access translates into adoption, use, and long-term opportunity. By continuing to partner with governments, development finance institutions, nonprofits, and private-sector partners, and by expanding into energy access, financing mechanisms, and community-first AI solutions, Microsoft is working to ensure that everyone, everywhere, can participate in the digital and AI economy.

 

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Received — 19 February 2026 Microsoft On the Issues

We need to act with urgency to address the growing AI divide

Microsoft announces at the India AI Impact Summit it ion pace to invest USD $50 billion by the end of the decade to help bring AI to countries across the Global South  

Artificial intelligence is diffusing at an impressive speed, but its adoption around the world remains profoundly uneven. As Microsoft’s latest AI Diffusion Report shows, AI usage in the Global North is roughly twice that of the Global South. And this divide continues to widen. This disparity impacts not only national and regional economic growth, but whether AI can deliver on its broader promise of expanding opportunity and prosperity around the world.

The India AI Impact Summit rightly has placed this challenge at the center of its agenda. For more than a century, unequal access to electricity exacerbated a growing economic gap between the Global North and South. Unless we act with urgency, a growing AI divide will perpetuate this disparity in the century ahead.

Solutions will not come easily. The needs are multifaceted, and will require substantial investments and hard work by governments, the private sector, and nonprofit organizations. But the opportunity is clear. If AI is deployed broadly and used well by a young and growing population, it offers a real prospect for catch-up economic growth for the Global South. It might even provide the biggest such opportunity of the 21st century.

As a company, we are committed to playing an ambitious and constructive role in supporting this opportunity. This week in Delhi, we’re sharing that Microsoft is on pace to invest $50 billion by the end of the decade to help bring AI to countries across the Global South. This is based on a five-part program to drive AI impact, consisting of the following:

  • Building the infrastructure needed for AI diffusion
  • Empowering people through technology and skills for schools and nonprofits
  • Strengthening multilingual and multicultural AI capabilities
  • Enabling local AI innovations that address community needs
  • Measuring AI diffusion to guide future AI policies and investments

One thing that is clear this week at the summit in India is that success will require many deep partnerships. These must span borders and bring people and organizations together across the public, private, and nonprofit sectors.

1. Building the infrastructure needed for AI diffusion

Infrastructure is a prerequisite for AI diffusion, requiring reliable electricity, connectivity, and compute capacity. To help address infrastructure gaps and support the growing needs of the Global South, Microsoft has steadily increased its investments in AI-enabling infrastructure across these regions. In our last fiscal year alone, Microsoft invested more than  $8 billion in datacenter infrastructure serving the Global South. This includes new infrastructure in India, Mexico, and countries in Africa, South America, Southeast Asia, and the Middle East.

We’re coupling our investments in datacenters with an ambitious effort to help close the Global South’s connectivity divide. We’ve been pursuing aggressively a global goal to extend internet access to 250 million people in unserved and underserved communities in the Global South, including 100 million people in Africa.

As we announced in November, we’ve already reached 117 million people across Africa through partnerships with organizations such as Cassava Technologies, Mawingu, and others that are building last‑mile networks across rural and urban communities alike. We’re closing in on our global goal of reaching 250 million people and will share an update on that progress soon.

We’re investing in AI infrastructure with sensitivity to digital sovereignty needs. We recognize that in a fragmented world, we must offer customers attractive choices for the use of our offerings. This includes sovereign controls in the public cloud, private sovereign offerings, and close collaboration with national partners.

We pursue all this with commitments to protect cybersecurity, privacy, and resilience. In the age of AI, we ensure that our customers’ AI-based innovations and intellectual property remain in their hands and under their control, rather than being transferred to AI providers.

Critically, we balance our focus on national sovereignty with our efforts to support digital trust and stability across borders. The Global South requires enormous investments to fund infrastructure for datacenters, connectivity, and electricity. It is difficult to imagine meeting all these needs without foreign direct investment, including from international technology firms.

This need is part of what informed our announcement last week at the Munich Security Conference of the new Trusted Tech Alliance. This new partnership brings together 16 leading technology companies from 11 countries and four continents. We’ve agreed together that we will adhere to five core principles designed to ensure trust in technology. Ultimately, we believe the Global South—as well as the rest of the world—needs both to protect its digital sovereignty and benefit from new investments and the best digital innovations the world has to offer.

2. Empowering people through technology and skills for schools and nonprofits

Ultimately, datacenters, connectivity, and electricity provide only part of the digital infrastructure a nation needs. History shows that the ability to provide access to technology and technology skills are equally important for economic development.

As a company, we’re focused on this in multiple ways. One critical aspect of our work is based on programs to provide cloud, AI, and other digital technologies to schools and nonprofits across the Global South. Another is our work to advance broad access to AI skills. In our last fiscal year, Microsoft invested more than $2 billion in these programs in the Global South. This includes direct financial grants, technology donations, skilling programs, and below-market product discounts.

AI skills are foundational to ensuring that AI expands opportunity and enables people to pursue more impactful real-world applications. With the launch of Microsoft Elevate in July, we committed to helping 20 million people in and beyond the Global South earn in-demand AI skilling credentials by 2028. After training 5.6 million people across India in 2025, we advanced this work by setting a goal last December to equip 20 million people in India with essential AI skills by 2030.

As part of that commitment, today we are announcing the launch of Elevate for Educators in India to strengthen the capacity of two million teachers across more than 200,000 schools, vocational institutes, and higher education settings. Our goal is to help the country’s teaching workforce lead confidently in an AI‑driven future. The program will be delivered in partnership with India’s national education and workforce training authorities, expanding equitable AI opportunities for eight million students.

Through Microsoft Elevate, we’re also working to introduce new educator credentials and a global professional learning community that enables teachers to share best practices with peers worldwide. This effort will involve large-scale capacity building initiatives, including AI Ambassadors, Educator Academies, AI Productivity Labs, and Centers of Excellence. It will equip 25,000 institutions with inclusive AI infrastructure while integrating AI learning pathways into major government platforms.

3. Strengthening multilingual and multicultural AI capabilities

Language is another major barrier to AI diffusion across the Global South, particularly in regions where digitally underrepresented languages prevail and access to essential services depends on local-language communication. For billions of people worldwide, AI systems perform less consistently in the languages they rely on most than in English.

That’s why we’re announcing this week new steps to increase our investments across the AI lifecycle, from data and models to evaluation and deployment, to strengthen multilingual and multicultural capabilities and support more inclusive AI systems that will better serve the Global South.

First, we’re investing upstream in language data and model capability. This includes support for LINGUA Africa, which builds on what we learned through LINGUA Europe: that investing in language data and model capability in partnership with local communities can materially improve AI performance for underrepresented languages.

Through LINGUA Africa—a $5.5 million open call led by the Masakhane African Languages Hub, Microsoft’s AI for Good Lab, and the Gates Foundation, with additional support from the UK government—we are prioritizing open, responsibly sourced data across text, speech, and vision as well as use-case-driven AI model development. By enabling African languages in high-impact sectors like education, food security, health, and government services, LINGUA Africa aims to ensure AI advances translate into tangible improvements in people’s daily lives.

Second, we’re advancing multilingual and multicultural evaluation tools. We’re helping expand the MLCommons AILuminate benchmark to include major Indic and Asian languages, enabling more reliable measurement of AI safety and security beyond English.

Today, even when automated evaluation tools expand language coverage, they too often rely on machine translation or English-first model behavior, with predictable failures when local expressions shift meaning. Partnering with academic and government institutions in India, Japan, Korea, and Singapore, and with industry, Microsoft is co-leading AILuminate’s multilingual, multicultural, and multimodal expansion that builds from the ground up. With a pilot dataset of 7,000 high-quality text-and-image prompts for Hindi, Tamil, Malay, Japanese, and Korean, we’re developing tools that reflect how risks manifest in local linguistic and cultural contexts, not just how they appear after translation.

Microsoft Research is also advancing Samiksha, a community-centered method for evaluating AI behavior in real-world contexts, in collaboration with Karya and The Collective Intelligence Project in India. Samiksha encodes local language use, culturally specific communication norms, and locally relevant use cases directly into core testing artifacts by surfacing failure modes that English-first evaluations routinely miss.

Finally, we’re working to scale content provenance for linguistic diversity. For trusted AI deployment, the ecosystem benefits from tools to identify the provenance of digital content like images, audio, or video, distinguishing whether it’s AI-generated. With partners in the Coalition for Content Provenance and Authenticity (C2PA), Microsoft is helping extend content provenance standards beyond an English-ready baseline. This includes forthcoming support for multiple Indic languages across metadata, specifications, and UX guidance, alongside efforts to support mobile-first deployment. With these investments, hundreds of millions more people in India will be better equipped to identify synthetic media in their primary language.

4. Enabling local AI innovations that address community needs

As India’s guiding sutras for the AI Impact Summit recognize, AI must be applied to address pressing challenges in collaboration with people and organizations in the Global South. Microsoft’s increasing investments prioritize locally defined problems, locally grounded expertise, and real-world impact. Our goal is straightforward: to ensure that AI solutions are not only technically sound, but socially relevant and sustainable.

Today, Microsoft is announcing a new AI initiative to strengthen food security across Sub-Saharan Africa, starting in Kenya and designed to scale across the region. Across Global South communities, food security and sustainable agriculture are critical to resilience and progress. In collaboration with NASA Harvest, the government of Kenya, the East Africa Grain Council, UNDP AI Hub for Sustainable Development, and FAO, our AI for Good Lab will use AI on top of satellite data to provide critical, timely food security insights. This builds on what we’ve learned in helping to address rice farming challenges in India, where severe groundwater depletion prompted 150,000 farmers in Punjab to adopt water-saving methods. In collaboration with The Nature Conservancy, Microsoft’s AI for Good Lab developed a classification system with satellite imagery to empower policymakers to track adoption of sustainable rice farming practices, target interventions, and measure water management impacts at scale.

Through Project Gecko, Microsoft Research is also co-designing AI technologies with local communities in East Africa and South Asia to support agriculture. This work includes the Paza family of automatic speech recognition models that can operate on mobile devices across six Kenyan languages, multilingual Copilots, and a Multimodal Critical Thinking (MMCT) Agent that can reason over community-generated video, voice, and text. Microsoft also launched PazaBench—the first automatic speech recognition leaderboard, with initial coverage of 39 African languages—and developed two playbooks for multilingual and multicultural capabilities, Paza and Vibhasha. Likewise, our AI for Good Lab developed a reproducible pipeline for adapting open-weight large language models to low-resource languages, demonstrating measurable gains for languages such as Chichewa, Inuktitut, and Māori.

5. Measuring AI diffusion to guide future AI policies and investments

Finally, accelerating diffusion requires a firm understanding of where AI is being used, how it is being adopted, and where gaps persist. Building on our AI Diffusion Reports and Microsoft GitHub’s long track record of contributing to the OECD AI Policy Observatory, the WIPO Global Innovation Index, and other cross‑country analyses, we’re increasing our investments in research and data sharing to track AI diffusion.

We’re advancing new methods for sharing AI adoption metrics. For example, based on models used in public code repositories hosted on Microsoft GitHub and privacy-preserving aggregated usage signals from Azure Foundry, we’re scaling this work through contributions to the forthcoming Global AI Adoption Index developed by the World Bank.

Signals from the global developer community that builds, adapts, and deploys AI-enabled software round out adoption research. At 24 million, the Indian developer community is the second largest national community on GitHub, where developers learn about and collaborate with the world on AI. The Indian community is also the fastest growing among the top 30 largest economies, with growth at more than 26 percent each year since 2020 and a recent surge of over 36 percent in annual growth as of Q4 2025. Indian developers rank second globally in open-source contributions, second in GitHub Education users, and second in contributions to public generative AI projects, with readiness to use tools like GitHub Copilot across academic, enterprise, and public interest settings enabling AI diffusion.

Insights from this evidence base help inform investments in infrastructure, language capabilities, skilling, or beyond, supporting more targeted and effective interventions to expand AI’s benefits. They also create a common empirical baseline to track progress over time—so AI diffusion becomes something we can measure and shape, not just observe.

Sustaining impact at scale through coordinated global action

For AI to diffuse broadly and deliver meaningful impact across regions, several conditions matter. As a company, we are focused on the need for accessible AI infrastructure, systems that work reliably in real-world contexts, and technologies that can be applied toward local challenges and opportunities. Microsoft is committed to working with partners to advance this work, including sharing data to track progress.

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