A federal court in Massachusetts has ruled that copyright holders can issue online takedown notices based on a subjective belief of copyright infringement, even when that belief is unreasonable and self-serving. The case was brought by our client, Channel 781 News, after takedown notices temporarily shut down the citizen journalism group's YouTube channel. We think the court set the bar far too low for copyright takedowns, and we plan to appeal.

Channel 781 is a group of independent, volunteer journalists who report on local affairs in Waltham, Massachusetts. That includes posting short, newsworthy excerpts from recordings of city government meetings produced by Waltham Community Access Corporation (WCAC), the city's public access television station.

In September 2023, WCAC sent three copyright takedown notices to YouTube targeting fifteen of Channel 781's videos. YouTube removed the videos and, under its three-strikes policy, temporarily disabled Channel 781's entire account—just days before a local election.

Represented by EFF and Brown Rudnick LLP, Channel 781 sued WCAC under Section 512(f) of the Digital Millennium Copyright Act (DMCA), which provides a remedy when a copyright holder knowingly makes material misrepresentations in a takedown notice.

When Is a Copyright Holder Responsible for a Wrongful Takedown?

Fair use is the legal right to use copyrighted material without permission, when doing so serves purposes like criticism, commentary, or creating something new. Fair use is not copyright infringement, and courts have recognized that copyright holders must consider fair use before using the DMCA's powerful notice-and-takedown process.

In this case, Channel 781 argued that WCAC accused it of copyright infringement without making a good-faith assessment of whether its videos were fair use.

The evidence showed that WCAC's analysis was seriously deficient. The court noted that Chris Wangler, the WCAC employee who sent the notices, didn’t consider several facts relevant to fair use. For instance, Channel 781 used relatively small portions of WCAC's recordings, and the underlying recordings were factual public meetings, not a creative work. WCAC also gave little or no weight to whether Channel 781's use harmed any market for the recordings.

There’s also strong evidence that WCAC had motivations unrelated to copyright. WCAC objected to its footage being used to criticize local officials and advance political viewpoints. And WCAC sent the takedown notices during a local election, shortly after Channel 781 posted a campaign statement by Waltham's mayor that WCAC had mistakenly made available online.

Despite this evidence, the court concluded that WCAC had a subjective good-faith belief that Channel 781's videos were infringing. We disagree.

A Subjective Belief Should Not Be a Free Pass

Channel 781 argued that a copyright holder’s belief that material is infringing must be both genuinely held and objectively reasonable. WCAC argued that a subjective good-faith belief is good enough. Unfortunately, the court agreed with WCAC.

The court emphasized that Wangler had read up on fair use, watched a short YouTube video explaining the doctrine, and distinguished between videos he thought might qualify as fair use and those he believed did not. That was enough, the court concluded, to establish subjective good faith—even though Wangler’s analysis ignored important facts relevant to fair use. As the court put it, Section 512(f) does not require “a perfect or even reasonable fair use analysis.”

That is an alarmingly low bar for copyright holders seeking to remove someone else’s speech from the internet. A DMCA takedown can cause lawful speech to disappear almost immediately. As Channel 781 experienced, multiple notices can even result in an entire channel being disabled.

If a copyright holder can avoid liability despite a cursory, incomplete, and objectively unreasonable analysis that ignores important facts—even when there’s evidence that the copyright holder wanted to suppress critical speech—the obligation to consider fair use risks becoming little more than a box-checking exercise. That interpretation threatens to strip Section 512(f) of much of its force.

Even Under a Subjective Standard, WCAC Fell Short

Even accepting the court’s subjective standard, WCAC's cursory consideration of fair use should not have been enough. WCAC disregarded important fair use considerations, and the record included statements suggesting that it believed people generally needed permission to reuse its footage—an understanding at odds with fair use. There was also evidence that WCAC objected to Channel 781's political use of its footage, and had motivations for the takedowns unrelated to copyright.

Taken together, these facts raise serious questions about whether WCAC genuinely considered fair use, rather than using copyright as a rationale for removing material it did not like.

The Court Did Not Find That Channel 781's Videos Infringed

Importantly, the court's analysis recognized Channel 781’s strong fair use argument: the group used short excerpts from factual recordings of public government proceedings, selecting clips for their newsworthiness, and making them easier for the public and journalists to find, share, and discuss.

The opinion even states that WCAC's fair use analysis “may have been deficient.” But under the purely subjective standard it adopted, the court concluded that it could not reject WCAC's professed belief—even if the court itself “would have reached the opposite conclusion” on fair use.

We plan to appeal this decision to the First Circuit Court of Appeals. Copyright law should not allow a rightsholder to suppress critical reporting or political speech through the DMCA and escape accountability simply by claiming it believed the speech was infringing. Section 512(f) is supposed to provide protection against wrongful takedowns. We will keep fighting to ensure that safeguard actually protects people. 

In a voice vote earlier this week, the House of Representatives passed H.R. 6028, the “Legislative Branch Agencies Clarification Act.” The legislation is presented as a technical reorganization of some government agencies, but it’s much more than that. 

H.R. 6028 would fundamentally change the U.S. Copyright Office, and not in a good way. The bill removes the Library of Congress’ current supervisory role over the Copyright Office, transfers several powers directly to the Register of Copyrights, and makes the Register a presidential appointee, confirmed by the Senate. 

These changes would make an office that’s already hugely influential in copyright and tech policy much more political. EFF first explained why that’s a terrible idea when it came up nearly a decade ago. This bill, like the older one, weakens the few public-interest checks and balances that do exist.  We hope the Senate promptly rejects this bill. 

The Copyright Office Doesn’t Need More Politics—Or More Power

The Copyright Office's main responsibilities are administrative and advisory. It registers copyrights, maintains records, grows the Library of Congress’s collections, and provides expertise to Congress on copyright law. But over the past two decades, the Office has also become increasingly influential in copyright policy debates that affect free expression, libraries, educators, competition—and everyday internet users. Unfortunately, it has not been a neutral advocate. The office’s recent report on the role of AI severely bungled the issue of fair use, prioritizing private licensing market “solutions” over user rights. 

Going further back, the Copyright Office supported one of the most infamous anti-internet proposals of all time—the Stop Online Piracy Act (SOPA), a disastrous internet censorship proposal that sparked one of the largest online protests in history. The Office has repeatedly advanced positions that favored large entertainment-industry interests over the public interest.

The Office also plays a major role in the Digital Millennium Copyright Act (DMCA) Section 1201 rulemaking process, which determines when the public may lawfully bypass digital locks for activities such as security research, repair, preservation, or accessibility. EFF has used this process repeatedly to mitigate some of the worst harms of the DMCA. H.R. 6028 would move rulemaking authority over 1201 from the Librarian of Congress to the Register of Copyrights, further consolidating power within the Copyright Office itself.

The bill also makes the Register of Copyrights a presidential appointee confirmed by the Senate. Each administration will be pressured to pick nominees aligned with their own policy preferences, and the powerful copyright owning industries will invest even more heavily in lobbying to get their way, and influence the selection. This position should be focused on administrative ability and actual expertise, not lobbying and politics. 

The Copyright Office Should Stay Connected To The Library of Congress

H.R. 6028 would do more than change who appoints the Register of Copyrights. It would sever the Copyright Office from Library of Congress supervision and transfer many Librarian powers directly to the Register. 

The supervisory relationship exists for good reason, as the nation’s libraries have pointed out for years. The Library, while far from perfect, at least has the mission of preserving and providing access to knowledge. That should be an important public-interest counterweight in copyright debates. Congress has not explained how weakening the ties between the Library and the Copyright Office would serve the public better, or even seriously inquired about it. 

This Bill Was Rushed Through

Back in March, EFF joined Public Knowledge, the Center for Democracy and Technology, library organizations and tech groups, urging Congress not to fast-track this legislation. We told them changes to the Copyright Office will have major consequences for the “speech rights, educational opportunities, and creative freedoms of all Americans.” 

Yet Congress moved forward without any hearings on the bill, and without meaningful examination. H.R. 6028 creates a years-long separation of the Copyright Office from the Library of Congress, transfers significant legal authority, and restructures the appointment process for the nation’s top copyright official. Changes like that deserve hearings, debate, and public scrutiny. H.R. 6028 got none of that. 

The Senate Should Stop This Bill

Copyright law exists to serve the public and “promote the progress” of science and learning. The institutions that administer copyright law should do the same. 

H.R. 6028 would move the Copyright Office further away from that goal. Congress should be strengthening public-interest oversight of copyright policymaking, not looking for ways to concentrate more authority in a single presidentially appointed official. 

The Senate should reject H.R. 6028. The Copyright Office should serve the public—not presidential administrations, and not industry lobbyists. 

People building the future of the social web — interoperable and decentralized — need to protect themselves against copyright liability. Like anyone who creates and operates platforms for user-uploaded content, the hosts of the decentralized social web can take preventive measures to reduce their legal exposure when a user posts material that violates someone’s copyright.

This post gives an overview of the steps to take. It’s meant for operators of Mastodon and other ActivityPub servers, Bluesky hosts, RSS mirrors, and other decentralized social media protocols, and developers of apps for those protocols — but it will apply to other hosts as well. This isn’t legal advice, and can’t substitute for a consultation with a lawyer about your specific circumstances. It focuses on U.S. law — the law may impose different requirements elsewhere. Still, we hope it helps you get started with confidence.

Why should I care? Copyright’s Sword of Damocles

In some circumstances, the operator of a platform that handles user content can be legally responsible for content that infringes copyright. That can happen when the platform operator is directly involved in copying or distributing the copyrighted material, when they promote or knowingly assist the infringement, or when they benefit financially from infringement while being in a position to supervise it. But these judge-made rules are often difficult and uncertain to apply in practice — and the penalties for being found on the wrong side of the law can be severe. Copyright’s “statutory damages” regime allows for massive, unpredictable financial liability. That’s why it’s important to limit your risk.

For Server Operators: Limiting Risk with the DMCA Safe Harbors

If you run a social network server, the safe harbor provisions of the Digital Millennium Copyright Act (DMCA) are an important way to limit your liability risk. The DMCA shields server operators from nearly all forms of copyright liability that can result from “storage at the direction of a user” — in other words, hosting user-uploaded content. But to qualify for this protection, there are steps a server operator has to take.

1. Designate A Contact To Receive Copyright Infringement Notices

First, you’ll need to provide contact information for someone who can receive infringement notices (a “designated agent”). That information needs to be posted in at least two places: on your server in a place visible to users (such as a “DMCA” page or post, or as part of your Terms of Service), and in the U.S. Copyright Office’s “Designated Agent Directory.” To post that information to the directory, you have to create an account at https://www.copyright.gov/dmca-directory/ and pay a small fee. The directory listings expire after three years, and once expired, your safe harbor protection goes away, so it’s important to keep that listing current.

2. Respond Promptly to Notices and Counter-notices

When you receive infringement notices, it’s important to respond to them promptly. Notices are supposed to identify the copyright holder, the copyrighted work they claim was infringed, and the post they claim is infringing. By deleting or disabling access to the posted material, you protect yourself from liability with respect to that material.

The theory behind Section 512 is that hosts don’t have to be in a position of deciding whether a post infringes someone’s copyright — it’s up to the poster, the rights holder, and potentially a court to decide that. A host who takes down posts whenever they receive an infringement notice is well-protected. But it’s equally important to recognize that hosts aren’t required to take down content in response to every notice. Infringement notices are frequently wrong, misguided, or abusive, or simply incomplete. Hosts who want to stand up for their users’ speech can choose to disregard infringement notices that seem suspect. While this risks losing the automatic protection of the safe harbor in each instance, it can still be done safely with careful preparation, ideally using a plan crafted with help from a lawyer. Bear in mind that people sending false notices, including by failing to consider whether a post is a fair use before asking a host to take it down, can be liable for damages under the DMCA.

The DMCA also allows the person who posted the material to send a “counter-notification” asserting that they really did have the right to post and that there’s no copyright infringement. Responding to counter-notifications is a good way for a host to demonstrate that they look out for their users. When a host receives a counter-notification, they should forward it on to the person who sent the original takedown notice and let them know that the post will be restored in 10 business days. Then, after that waiting period has elapsed, the host can restore the posted material. Just like with infringement notices, a host isn’t required to honor a counter-notification that appears to be fraudulent, but there’s no penalty for honoring it anyway.

3. Have A Repeat Infringer Policy

The next requirement is to have a policy of terminating the accounts of “subscribers and account holders” who are “repeat infringers” in “appropriate circumstances,” and to carry out that policy. Yes, that’s a vague requirement. It doesn’t require a “three strikes” policy or any other sports analogy. It just needs to be reasonable. Be sure your policy is spelled out in your website terms or “DMCA” page.

4. Don’t Ignore Known Infringement

Hosts need to take down user posts whenever the host actually knows that the post is infringing. In other words, a host isn’t protected if they ignore takedown notices based on technicalities in the notices, or if they learn about the infringement some other way. But hosts don’t need to actively look for infringement on their servers — only to act when someone notifies them.

5. Don’t Encourage Infringement

Finally, make sure that nothing you post or advertise actively encourages copyright infringement. For example, don’t post examples of users uploading copyrighted music or video without permission, or insinuate that your server is a good place for infringing content.

There are some other technicalities in the DMCA that can affect the safe harbor, which is why it’s always a good idea to consult with a lawyer. But following these steps will help protect you when you run a social media server — or any other kind of user-uploaded content platform.