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Open Letter to Tech Companies: Protect Your Users From Lawless DHS Subpoenas

We are calling on technology companies like Meta and Google to stand up for their users by resisting the Department of Homeland Security's (DHS) lawless administrative subpoenas for user data. 

In the past year, DHS has consistently targeted people engaged in First Amendment activity. Among other things, the agency has issued subpoenas to technology companies to unmask or locate people who have documented ICE's activities in their community, criticized the government, or attended protests.   

These subpoenas are unlawful, and the government knows it. When a handful of users challenged a few of them in court with the help of ACLU affiliates in Northern California and Pennsylvania, DHS withdrew them rather than waiting for a decision. 

These subpoenas are unlawful, and the government knows it.

But it is difficult for the average user to fight back on their own. Quashing a subpoena is a fast-moving process that requires lawyers and resources. Not everyone can afford a lawyer on a moment’s notice, and non-profits and pro-bono attorneys have already been stretched to near capacity during the Trump administration.  

 That is why we, joined by the ACLU of Northern California, have asked several large tech platforms to do more to protect their users, including: 

  1.  Insist on court intervention and an order before complying with a DHS subpoena, because the agency has already proved that its legal process is often unlawful and unconstitutional;  
  2. Give users as much notice as possible when they are the target of a subpoena, so the user can seek help. While many companies have already made this promise, there are high-profile examples of it not happening—ultimately stripping users of their day in court;  
  3. Resist gag orders that would prevent companies from notifying their users that they are a target of a subpoena. 

 We sent the letter to Amazon, Apple, Discord, Google, Meta, Microsoft, Reddit, SNAP, TikTok, and X.  

Recipients are not legally compelled to comply with administrative subpoenas absent a court order 

 An administrative subpoena is an investigative tool available to federal agencies like DHS. Many times, these are sent to technology companies to obtain user data. A subpoena cannot be used to obtain the content of communications, but they have been used to try and obtain some basic subscriber information like name, address, IP address, length of service, and session times.  

Unlike a search warrant, an administrative subpoena is not approved by a judge. If a technology company refuses to comply, an agency’s only recourse is to drop it or go to court and try to convince a judge that the request is lawful. That is what we are asking companies to do—simply require court intervention and not obey in advance. 

It is unclear how many administrative subpoenas DHS has issued in the past year. Subpoenas can come from many places—including civil courts, grand juries, criminal trials, and administrative agencies like DHS. Altogether, Google received 28,622 and Meta received 14,520 subpoenas in the first half of 2025, according to their transparency reports. The numbers are not broken out by type.   

DHS is abusing its authority to issue subpoenas 

In the past year, DHS has used these subpoenas to target protected speech. The following are just a few of the known examples. 

On April 1, 2025, DHS sent a subpoena to Google in an attempt to locate a Cornell PhD student in the United States on a student visa. The student was likely targeted because of his brief attendance at a protest the year before. Google complied with the subpoena without giving the student an opportunity to challenge it. While Google promises to give users prior notice, it sometimes breaks that promise to avoid delay. This must stop.   

In September 2025, DHS sent a subpoena and summons to Meta to try to unmask anonymous users behind Instagram accounts that tracked ICE activity in communities in California and Pennsylvania. The users—with the help of the ACLU and its state affiliates— challenged the subpoenas in court, and DHS withdrew the subpoenas before a court could make a ruling. In the Pennsylvania case, DHS tried to use legal authority that its own inspector general had already criticized in a lengthy report.  

In October 2025, DHS sent Google a subpoena demanding information about a retiree who criticized the agency’s policies. The retiree had sent an email asking the agency to use common sense and decency in a high-profile asylum case. In a shocking turn, federal agents later appeared on that person’s doorstep. The ACLU is currently challenging the subpoena.  

Read the full letter here

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Discord will limit profiles to teen-appropriate mode until you verify your age

Discord announced it will put all existing and new profiles in teen-appropriate mode by default in early March.

The teen-appropriate profile mode will remain in place until users prove they are adults. To change a profile to “full access” will require verification by Discord’s age inference model—a new system that runs in the background to help determine whether an account belongs to an adult, without always requiring users to verify their age.

Savannah Badalich, Head of Product Policy at Discord, explained the reasoning:

“Rolling out teen-by-default settings globally builds on Discord’s existing safety architecture, giving teens strong protections while allowing verified adults flexibility. We design our products with teen safety principles at the core and will continue working with safety experts, policymakers, and Discord users to support meaningful, long term wellbeing for teens on the platform.”

Platforms have been facing growing regulatory pressure—particularly in the UK, EU, and parts of the US—to introduce stronger age-verification measures. The announcement also comes as concerns about children’s safety on social media continue to surface. In research we published today, parents highlighted issues such as exposure to inappropriate content, unwanted contact, and safeguards that are easy to bypass. Discord was one of the platforms we researched.

The problem in Discord’s case lies in the age-verification methods it’s made available, which require either a facial scan or a government-issued ID. Discord says that video selfies used for facial age estimation never leave a user’s device, but this method is known not to work reliably for everyone.

Identity documents submitted to Discord’s vendor partners are also deleted quickly—often immediately after age confirmation, according to Discord. But, as we all know, computers are very bad at “forgetting” things and criminals are very good at finding things that were supposed to be gone.

Besides all that, the effectiveness of this kind of measure remains an issue. Minors often find ways around systems—using borrowed IDs, VPNs, or false information—so strict verification can create a sense of safety without fully eliminating risk. In some cases, it may even push activity into less regulated or more opaque spaces.

As someone who isn’t an avid Discord user, I can’t help but wonder why keeping my profile teen-appropriate would be a bad thing. Let us know in the comments what your objections to this scenario would be.

I wouldn’t have to provide identification and what I’d “miss” doesn’t sound terrible at all:

  • Mature and graphic images would be permanently blocked.
  • Age-restricted channels and servers would be inaccessible.
  • DMs from unknown users would be rerouted to a separate inbox.
  • Friend requests from unknown users would always trigger a warning pop-up.
  • No speaking on server stages.

Given the amount of backlash this news received, I’m probably missing something—and I don’t mind being corrected. So let’s hear it.

Note: All comments are moderated. Those including links and inappropriate language will be deleted. The rest must be approved by a moderator.


We don’t just report on threats – we help protect your social media

Cybersecurity risks should never spread beyond a headline. Protect your social media accounts by using Malwarebytes Identity Theft Protection.

  •  

Discord will limit profiles to teen-appropriate mode until you verify your age

Discord announced it will put all existing and new profiles in teen-appropriate mode by default in early March.

The teen-appropriate profile mode will remain in place until users prove they are adults. To change a profile to “full access” will require verification by Discord’s age inference model—a new system that runs in the background to help determine whether an account belongs to an adult, without always requiring users to verify their age.

Savannah Badalich, Head of Product Policy at Discord, explained the reasoning:

“Rolling out teen-by-default settings globally builds on Discord’s existing safety architecture, giving teens strong protections while allowing verified adults flexibility. We design our products with teen safety principles at the core and will continue working with safety experts, policymakers, and Discord users to support meaningful, long term wellbeing for teens on the platform.”

Platforms have been facing growing regulatory pressure—particularly in the UK, EU, and parts of the US—to introduce stronger age-verification measures. The announcement also comes as concerns about children’s safety on social media continue to surface. In research we published today, parents highlighted issues such as exposure to inappropriate content, unwanted contact, and safeguards that are easy to bypass. Discord was one of the platforms we researched.

The problem in Discord’s case lies in the age-verification methods it’s made available, which require either a facial scan or a government-issued ID. Discord says that video selfies used for facial age estimation never leave a user’s device, but this method is known not to work reliably for everyone.

Identity documents submitted to Discord’s vendor partners are also deleted quickly—often immediately after age confirmation, according to Discord. But, as we all know, computers are very bad at “forgetting” things and criminals are very good at finding things that were supposed to be gone.

Besides all that, the effectiveness of this kind of measure remains an issue. Minors often find ways around systems—using borrowed IDs, VPNs, or false information—so strict verification can create a sense of safety without fully eliminating risk. In some cases, it may even push activity into less regulated or more opaque spaces.

As someone who isn’t an avid Discord user, I can’t help but wonder why keeping my profile teen-appropriate would be a bad thing. Let us know in the comments what your objections to this scenario would be.

I wouldn’t have to provide identification and what I’d “miss” doesn’t sound terrible at all:

  • Mature and graphic images would be permanently blocked.
  • Age-restricted channels and servers would be inaccessible.
  • DMs from unknown users would be rerouted to a separate inbox.
  • Friend requests from unknown users would always trigger a warning pop-up.
  • No speaking on server stages.

Given the amount of backlash this news received, I’m probably missing something—and I don’t mind being corrected. So let’s hear it.

Note: All comments are moderated. Those including links and inappropriate language will be deleted. The rest must be approved by a moderator.


We don’t just report on threats – we help protect your social media

Cybersecurity risks should never spread beyond a headline. Protect your social media accounts by using Malwarebytes Identity Theft Protection.

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Man tricked hundreds of women into handing over Snapchat security codes

Fresh off a breathless Super Bowl Sunday, we’re less thrilled to bring you this week’s Weirdo Wednesday. Two stories caught our eye, both involving men who crossed clear lines and invaded women’s privacy online.

Last week, 27-year-old Kyle Svara of Oswego, Illinois admitted to hacking women’s Snapchat accounts across the US. Between May 2020 and February 2021, Svara harvested account security codes from 571 victims, leading to confirmed unauthorized access to at least 59 accounts.

Rather than attempting to break Snapchat’s robust encryption protocols, Svara targeted the account owners themselves with social engineering.

After gathering phone numbers and email addresses, he triggered Snapchat’s legitimate login process, which sent six-digit security codes directly to victims’ devices. Posing as Snapchat support, he then sent more than 4,500 anonymous messages via a VoIP texting service, claiming the codes were needed to “verify” or “secure” the account.

Svara showed particular interest in Snapchat’s My Eyes Only feature—a secondary four-digit PIN meant to protect a user’s most sensitive content. By persuading victims to share both codes, he bypassed two layers of security without touching a single line of code. He walked away with private material, including nude images.

Svara didn’t do this solely for his own kicks. He marketed himself as a hacker-for-hire, advertising on platforms like Reddit and offering access to specific accounts in exchange for money or trades.

Selling his services to others was how he got found out. Although Svara stopped hacking in early 2021, his legal day of reckoning followed the 2024 sentencing of one of his customers: Steve Waithe, a former track and field coach who worked at several high-profile universities including Northeastern. Waithe paid Svara to target student athletes he was supposed to mentor.

Svara also went after women in his home area of Plainfield, Illinois, and as far away as Colby College in Maine.

He now faces charges including identity theft, wire fraud, computer fraud, and making false statements to law enforcement about child sex abuse material. Sentencing is scheduled for May 18.

How to protect your Snapchat account

Never send someone your login details or secret codes, even if you think you know them.

This is also a good time to talk about passkeys.

Passkeys let you sign in without a password, but unlike multi-factor authentication, passkeys are cryptographically tied to your device, and can’t be phished or forwarded like one-time codes. Snapchat supports them, and they offer stronger protection than traditional multi-factor authentication, which is increasingly susceptible to smart phishing attacks.

Bad guys with smart glasses

Unfortunately, hacking women’s social media accounts to steal private content isn’t new. But predators will always find a way to use smart tech in nefarious ways. Such is the case with new generations of ‘smart glasses’ powered by AI.

This week, CNN published stories from women who believed they were having private, flirtatious interactions with strangers—only to later discover the men were recording them using camera-equipped smart glasses and posting the footage online.

These clips are often packaged as “rizz” videos—short for “charisma”—where so-called manfluencers film themselves chatting up women in public, without consent, to build followings and sell “coaching” services.

The glasses, sold by companies like Meta, are supposed to be used for recording only with consent, and often display a light to show that they’re recording. In practice, that indicator is easy to hide.

When combined with AI-powered services to identify people, as researchers did in 2024, the possibilities become even more chilling. We’re unaware of any related cases coming to court, but suspect it’s only a matter of time.


We don’t just report on scams—we help detect them

Cybersecurity risks should never spread beyond a headline. If something looks dodgy to you, check if it’s a scam using Malwarebytes Scam Guard, a feature of our mobile protection products. Submit a screenshot, paste suspicious content, or share a text or phone number, and we’ll tell you if it’s a scam or legit. Download Malwarebytes Mobile Security for iOS or Android and try it today!

  •  

Man tricked hundreds of women into handing over Snapchat security codes

Fresh off a breathless Super Bowl Sunday, we’re less thrilled to bring you this week’s Weirdo Wednesday. Two stories caught our eye, both involving men who crossed clear lines and invaded women’s privacy online.

Last week, 27-year-old Kyle Svara of Oswego, Illinois admitted to hacking women’s Snapchat accounts across the US. Between May 2020 and February 2021, Svara harvested account security codes from 571 victims, leading to confirmed unauthorized access to at least 59 accounts.

Rather than attempting to break Snapchat’s robust encryption protocols, Svara targeted the account owners themselves with social engineering.

After gathering phone numbers and email addresses, he triggered Snapchat’s legitimate login process, which sent six-digit security codes directly to victims’ devices. Posing as Snapchat support, he then sent more than 4,500 anonymous messages via a VoIP texting service, claiming the codes were needed to “verify” or “secure” the account.

Svara showed particular interest in Snapchat’s My Eyes Only feature—a secondary four-digit PIN meant to protect a user’s most sensitive content. By persuading victims to share both codes, he bypassed two layers of security without touching a single line of code. He walked away with private material, including nude images.

Svara didn’t do this solely for his own kicks. He marketed himself as a hacker-for-hire, advertising on platforms like Reddit and offering access to specific accounts in exchange for money or trades.

Selling his services to others was how he got found out. Although Svara stopped hacking in early 2021, his legal day of reckoning followed the 2024 sentencing of one of his customers: Steve Waithe, a former track and field coach who worked at several high-profile universities including Northeastern. Waithe paid Svara to target student athletes he was supposed to mentor.

Svara also went after women in his home area of Plainfield, Illinois, and as far away as Colby College in Maine.

He now faces charges including identity theft, wire fraud, computer fraud, and making false statements to law enforcement about child sex abuse material. Sentencing is scheduled for May 18.

How to protect your Snapchat account

Never send someone your login details or secret codes, even if you think you know them.

This is also a good time to talk about passkeys.

Passkeys let you sign in without a password, but unlike multi-factor authentication, passkeys are cryptographically tied to your device, and can’t be phished or forwarded like one-time codes. Snapchat supports them, and they offer stronger protection than traditional multi-factor authentication, which is increasingly susceptible to smart phishing attacks.

Bad guys with smart glasses

Unfortunately, hacking women’s social media accounts to steal private content isn’t new. But predators will always find a way to use smart tech in nefarious ways. Such is the case with new generations of ‘smart glasses’ powered by AI.

This week, CNN published stories from women who believed they were having private, flirtatious interactions with strangers—only to later discover the men were recording them using camera-equipped smart glasses and posting the footage online.

These clips are often packaged as “rizz” videos—short for “charisma”—where so-called manfluencers film themselves chatting up women in public, without consent, to build followings and sell “coaching” services.

The glasses, sold by companies like Meta, are supposed to be used for recording only with consent, and often display a light to show that they’re recording. In practice, that indicator is easy to hide.

When combined with AI-powered services to identify people, as researchers did in 2024, the possibilities become even more chilling. We’re unaware of any related cases coming to court, but suspect it’s only a matter of time.


We don’t just report on scams—we help detect them

Cybersecurity risks should never spread beyond a headline. If something looks dodgy to you, check if it’s a scam using Malwarebytes Scam Guard, a feature of our mobile protection products. Submit a screenshot, paste suspicious content, or share a text or phone number, and we’ll tell you if it’s a scam or legit. Download Malwarebytes Mobile Security for iOS or Android and try it today!

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Is your phone listening to you? (re-air) (Lock and Code S07E03)

This week on the Lock and Code podcast…

In January, Google settled a lawsuit that pricked up a few ears: It agreed to pay $68 million to a wide array of people who sued the company together, alleging that Google’s voice-activated smart assistant had secretly recorded their conversations, which were then sent to advertisers to target them with promotions.

Google denied any admission of wrongdoing in the settlement agreement, but the fact stands that one of the largest phone makers in the world decided to forego a trial against some potentially explosive surveillance allegations. It’s a decision that the public has already seen in the past, when Apple agreed to pay $95 million last year to settle similar legal claims against its smart assistant, Siri.

Back-to-back, the stories raise a question that just seems to never go away: Are our phones listening to us?

This week, on the Lock and Code podcast with host David Ruiz, we revisit an episode from last year in which we tried to find the answer. In speaking to Electronic Frontier Foundation Staff Technologist Lena Cohen about mobile tracking overall, it becomes clear that, even if our phones aren’t literally listening to our conversations, the devices are stuffed with so many novel forms of surveillance that we need not say something out loud to be predictably targeted with ads for it.

“Companies are collecting so much information about us and in such covert ways that it really feels like they’re listening to us.”

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium for Lock and Code listeners.

  •  

Is your phone listening to you? (re-air) (Lock and Code S07E03)

This week on the Lock and Code podcast…

In January, Google settled a lawsuit that pricked up a few ears: It agreed to pay $68 million to a wide array of people who sued the company together, alleging that Google’s voice-activated smart assistant had secretly recorded their conversations, which were then sent to advertisers to target them with promotions.

Google denied any admission of wrongdoing in the settlement agreement, but the fact stands that one of the largest phone makers in the world decided to forego a trial against some potentially explosive surveillance allegations. It’s a decision that the public has already seen in the past, when Apple agreed to pay $95 million last year to settle similar legal claims against its smart assistant, Siri.

Back-to-back, the stories raise a question that just seems to never go away: Are our phones listening to us?

This week, on the Lock and Code podcast with host David Ruiz, we revisit an episode from last year in which we tried to find the answer. In speaking to Electronic Frontier Foundation Staff Technologist Lena Cohen about mobile tracking overall, it becomes clear that, even if our phones aren’t literally listening to our conversations, the devices are stuffed with so many novel forms of surveillance that we need not say something out loud to be predictably targeted with ads for it.

“Companies are collecting so much information about us and in such covert ways that it really feels like they’re listening to us.”

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium for Lock and Code listeners.

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