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ChatGPT Computer History: the risks and a safe setup | Kaspersky official blog

Picture your computer keeping a diary — the kind kids used to keep logging their daily activities, or the kind travelers, merchants, and nobles kept centuries before that. Here’s what it might look like.

Thursday, September 10.

  • 8:00 AM. User read the news on cnn.com and bbc.co.uk (Safari).
  • 8:10 AM. User replied to John Kaufman’s email about delivery dates, then sent the same question to the logistics team (Gmail).
  • 8:20 AM. User checked his to-do list, reviewed recent updates, and planned out the day’s priorities (Todo).

We’re not exaggerating. This is exactly what your Mac’s new diary looks like. It’s a set of text files that any app on your computer can read — as can anyone sitting at the keyboard. The feature responsible is called Computer History, and it was released by OpenAI in mid-August. At the moment, it only works in the ChatGPT app for Mac, requires a Pro subscription or higher, and is disabled by default. According to its developers, the idea behind History is to let the AI assistant quickly get up to speed on your work context, so it can answer even vague requests, like “send a reminder to whoever I was emailing about last week’s deliveries”. Of course, that convenience comes at a price, ranging from your data being processed on OpenAI’s servers, to the risk of it leaking off your Mac — whether to a nosy family member or straight into the hands of cybercriminals.

How ChatGPT Computer History works

If this sounds a lot like Microsoft’s similar Recall feature, or Chronicle, which OpenAI itself announced earlier, that’s no coincidence. Both were built with the same goal in mind, just using different methods. Having watched Recall turn into the PR disaster it was, the team behind Computer History decided against constantly taking and analyzing screenshots. Instead, ChatGPT relies on macOS’s Accessibility features to read the text on your screen and track your actions: mouse clicks, text typed into fields, switching between apps, and the like. All of this gets stored as a stream of raw activity data inside the ChatGPT container (app group), which only the ChatGPT app itself, or other apps you’ve specifically given permission, can access. In tests run by digital forensics researchers, just two hours of normal computer use generated around 3500 of these logged events.

That raw data remains on your computer for up to 48 hours. During this time, the ChatGPT app periodically runs hidden chat sessions behind the scenes, where it asks the AI to summarize related events into a single recap. Essentially diary entries, these summaries get saved as plain text files in a folder that any app on your Mac can open: ~/.codex/memories/extensions/skysight/.

When you chat with the assistant, or when certain automated features kick in, these notes can be pulled into the conversation for more context-aware responses. OpenAI is especially keen on pointing out that the assistant can spot patterns in your workflows and offer to automate them, creating what it calls “skills” that replicate your actions for you.

Once a summary is ready, the raw activity data behind it is deleted. OpenAI says it won’t keep those hidden background chats or use them to train its AI, except where required by law. The diary-style summaries that get pulled into your conversations, though, are stored on OpenAI’s servers under the exact same rules as your regular chats and the assistant’s memory, so your preexisting privacy settings will apply to them too.

What Computer History can see, and what you can turn off

Since the whole feature runs on accessibility tools, ChatGPT only picks up what your operating system is already willing to share with those tools. That includes window titles, blocks of text, image captions in your browser, text you’re typing into a field as you type it, and the names of interface elements you click on. Watching a video? The AI can’t see the video itself, but it can read the window title, the site name, and the video description. Browsing photos? It sees file and folder names, not the actual images. Audio is never recorded or saved in any situation. All that gets logged from a video call is the meeting window title, unless the call itself has live captions turned on. Password fields that are masked (shown as dots) aren’t read at all and, according to OpenAI, private browsing windows are never scanned.

One thing that sets this apart from Microsoft Recall is the clearly spelled out step-by-step procedure the user needs to go through to turn it on. Computer History never activates itself. You have to navigate to the settings menu, then Integrations → Computer History and turn it on manually after reading through the warnings and explanations. You’ll also need access to the agent’s memory enabled for the feature to work. From there, you choose which apps and websites you want it to track, and confirm a series of macOS permission prompts.

For companies using a business subscription, this requires approval at two levels: an administrator first has to enable Computer History for the whole organization, and then each employee has to turn it on individually.

At any point, you can go to Computer History → Permissions and either list specific apps and sites to exclude from tracking, or, conversely, set ChatGPT to only watch a limited list you choose (Include only these apps, Include only these websites).

To see what your own computer’s diary looks like, check Computer History → History. From there, you can delete individual entries or disable the tracking of specific apps directly from the list.

The risks of using ChatGPT Computer History

We covered the risks of centralized storage of someone’s entire activity in our earlier piece on Microsoft Recall, and most of what we said there applies to ChatGPT Computer History.

  • You might assume your chats and emails are private, protected by passwords and encryption. But a copy of the most important parts of those conversations is sitting in plain text files that anyone with access to your computer, and plenty of other apps, can open.
  • The people you’re messaging have no idea this extra copy exists. If they’ve turned on, say, a self-destructing chat feature, but the messaging app’s window itself isn’t marked as private, that precaution does nothing to protect them.
  • Even if you trust OpenAI completely and take its privacy promises at face value, your data can still be stolen directly off your computer by an infostealer. Mac-targeting infostealers have exploded over the past two years, so this isn’t a hypothetical risk. And the people who write this type of malware move fast, quickly updating it to grab whatever new type of data looks promising. OpenAI’s files are a boon for them: everything you’ve done, already summarized by AI into something easy to read. While there are no passwords or credit card numbers in there, the available details are likely enough to craft a convincing targeted urgent email from the boss.
  • And if a nosy coworker or family member gets their hands on your computer, reading through the diary of your work and life would take them all of five minutes.

Computer History: turn it off, or just configure it?

We’d recommend limiting or fully disabling Computer History if your work involves sensitive information. This especially applies to doctors, lawyers, and anyone else bound by professional confidentiality, or handling personal or medical data. The same goes for anyone living with an overly controlling family member, or working in an office with nosy coworkers.

If none of that applies to you and you’d like to try out how useful the AI’s search and auto-generated skills actually are, here’s how to set things up safely.

  • Lock down your Mac’s login. Turn off auto-login, and set your Mac to require a password immediately after the screensaver kicks in or it wakes from sleep. Use a strong password along with Touch ID, and make sure FileVault disk encryption is turned on.
  • Set up your exclusions. Manually add every messaging app you use for private conversations, along with any finance apps or sites, and anywhere else you keep sensitive information, to Computer History’s exclusion list.
  • Check in regularly. At least a couple of times a week, visit Computer History settings to see which apps and sites it’s been tracking. This helps you catch and remove any sources of private information you forgot to exclude earlier.

No matter how you configure Computer History, the two most common ways your data could end up in the wrong hands — on any Mac — are a macOS infostealer snatching it directly from your computer, and typing your information into a fake website. To guard against both, make sure you’re running full-featured security software on your Mac, such as Kaspersky Premium for macOS.

AI can create privacy risks you might never think to look for. You can read about more of them in our other posts:

And if you’d like to know how to turn off AI features that activate on your computer or smartphone without your knowledge, check out our guide, Unplugged: how to disable AI on your computer and smartphone.

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Why live chat agents can read your messages before you hit “Send” | Kaspersky official blog

Virtually every website selling products or services features a live chat widget. It usually appears as a small window in the corner of your screen, complete with an agent’s name and picture.

Sometimes these chats simply collect tickets for tech support or sales to process. But often there’s a real person on the other end of the screen. And here’s where many users get an unwelcome surprise: agents can see absolutely everything you type into the chat box, even if you have no intention of sending it. In this article, we break down why this happens and what you can do about it.

All in the name of customer experience

It’s all thanks to a feature known as live typing preview, or real-time typing view, which exists under one name or another in almost every popular customer chat platform. Here’s how the developer of LiveAgent, a customer support system used by more than 40 000 companies, describes it in its blog: “This live chat typing preview allows agents to anticipate questions and deliver faster responses. Additionally, real-time chat monitoring enables supervisors to oversee chat interactions, ensuring quality and timeliness.”

While that might sound helpful and harmless to some, having their unsent messages watched without their permission can trigger outright panic for others. To make matters worse, it’s almost impossible to tell whether the website uses the feature. That is, unless the chat agent admits it to you directly… or replies to a message you decided not to send.

As an alternative, you can run a quick test: type out a message in the chat box, wait 15 seconds, and see if the agent starts typing a response. If they do, you’re almost certainly dealing with real-time typing view. Whether to continue that conversation is up to you. Most importantly, never type personal information into a chat box — even if you are doing so from a Kaspersky Premium device.

Real-time typing view is just the tip of the iceberg. In reality, websites collect far more information than you might think. You’re likely already familiar with cookies, and have probably asked yourself at least once, “Should I accept these or not?” We answer that and other questions in our post Taking the biscuit: why hackers like cookies so much.

Tracking techniques that use web beacons and tracking pixels are not as widely known. To learn why they’re a concern and how to turn them off, check out our post Who is tracking you on the web and how.

Another technology that remains largely unknown to the general public is session replay scripts. These tools allow website owners to watch a recording of your visit: how fast you moved your cursor, where you clicked, which pages you browsed, and what you added to your shopping cart.

Of course, the primary goal of session replay is the same as real-time typing view: improving customer and user experience. It helps companies analyze your behavior, identify friction points, and make improvements. If a customer fails to complete a checkout or encounters a technical issue, developers can review the recording of their session to pinpoint what went wrong.

In theory, it sounds helpful enough: “We will collect a small amount of data about you to make the site better for you.” In practice, however, this approach comes with significant risks for users.

What’s the catch?

The primary risk here lies in whether websites collect this data legally, how they store it, and whether they share it with anyone. While you can usually gauge legality by reading their privacy policy, the terms of data storage and sharing are often described vaguely.

On top of that, users rarely realize an agent can read their message before it’s actually sent. If you change your mind about asking a question, edit a sentence, or delete your text entirely, that doesn’t mean no one saw the draft. Unlike cookies, opting out of this technology is practically impossible. Most chat widgets simply don’t offer a setting to disable typing previews.

As for tracking pixels, web beacons, and session replays, they’re essentially a form of digital surveillance. Beyond collecting vast amounts of data, they can also slow down your device’s performance. Even worse, if attackers compromise a website’s analytics system, they can gain access to this data, reconstruct your path through the site, and uncover details that can be leveraged in future attacks. To learn more about how scammers pull off these tricks and how social engineering works, check out our post They’re reading you like a book: scammers’ favorite tricks.

While you can’t prevent a potential breach on a third-party website, you can — and should — take steps to secure your own browsing session.

What you can do about it

First and foremost, pay close attention to what you type in a chat box. It’s critical never to share personal data, credit card numbers, logins, passwords, or any other sensitive information with live chat agents.

Beyond that, there’s always a risk of landing on a phishing site and entering your account credentials there. To prevent this, we recommend using our security solutions, which block visits to malicious and suspicious websites. We also suggest storing your credentials in Kaspersky Password Manager — our password manager won’t let you auto-fill saved logins and passwords on a fake site.

Users of Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium have access to our Private Browsing feature (on Windows and macOS). It prevents third-party services from tracking your online activity and collecting real-time information about what you do on websites.

To minimize the risk of data leaks, keep these tips in mind:

  • Never type anything into a chat box that you aren’t prepared to send. On almost every website, the agent can see your text while you type, so deleting a message is no guarantee it stays private.
  • Keep in mind that your activity on a website may be recorded. These recordings can capture your clicks, page navigation, and form inputs. Treat every website as if your actions are being watched.
  • Pay attention to privacy policies. Reputable companies typically state whether they use analytics tools, session recording, or third-party support services.
  • Approach chat interactions with caution. Real-life rules apply here as well: never share verification codes, passwords, phone numbers, or other sensitive details in a chat.
  • Be smart about accepting cookies. Taking a moment to check what information a website collects is well worth the effort — it helps you make an informed choice about whether you’re comfortable sharing that data.

Tired of endless digital tracking? Here’s how you can protect yourself and your data:

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How to protect your data after a breakup | Kaspersky official blog

A breakup is a major upheaval — the kind that turns life upside down. The familiar order of things, where two people shared the same interests, moments, and often even the same physical space, collapses in an instant, leaving each of you in a world of your own.

Besides that, couples are connected not just in real life, but digitally too. Shared subscriptions, saved addresses and passwords, access to joint cloud storage — all of that used to be woven into your day-to-day life. Moving on emotionally can take a long time, sure, but there are steps you can take right now that will tighten up your security — even if they won’t help you get over your ex.

Here’s what you need to check after a breakup, which services to disconnect, and why you should do it even if the split was amicable.

Digital hygiene: your insurance policy

Cutting off your ex’s access to your online accounts isn’t paranoia — it’s looking out for your own security. A breakup doesn’t automatically sever your digital ties: any access you granted each other during the relationship stays active until someone manually shuts it down. Most of the time, nobody’s plotting to actually exploit it, yet it can still lead to anything from awkward moments to a genuine risk of being tracked.

Take Aleta Dignard-Fung, of Las Vegas, who told NPR that after breaking up with her boyfriend, it didn’t immediately occur to her that he still knew her Spotify password. One day, in the shower with music playing, she noticed her playlist suddenly switch. Her ex had logged in from another device and started playing his own chosen tracks. “It was just kind of like the Spotify wars, and we’d just spend like 10 minutes trying to override each other’s songs,” she admitted. But the fallout isn’t always this lighthearted.

Relationship coach Susan Winter shared a case from her own practice in that same interview. One of her clients simply couldn’t let go of his ex-girlfriend after their breakup. The two had shared an OpenTable account — the restaurant reservation service — and she’d never revoked his access. He started tracking her bookings: where she was going, what time, how many people. That’s how he kept tabs on whether someone new had entered her life.

These two stories, while showing very different behavior from the exes involved, both trace back to the same root cause: accounts that were never properly locked down. In the former case, it led to an awkward moment. In the latter, it led to anxiety and a real sense of being watched. To make sure neither scenario happens to you, it’s worth running through a quick checklist.

Terminate your partner’s sessions

In the settings for your social media, messaging apps, email, and other key services, pull up the list of active sessions and log out everything except your current devices.

Change your passwords

Update the passwords to any key accounts your partner might have known — say, if you used a meaningful date as your password. If you reused the same password across multiple services, change it everywhere. While you’re at it, review your security questions and your backup email or phone number for account recovery — neither should still be tied to your ex. To skip the hassle of memorizing new credentials while still leveling up your security, we recommend using a password manager — it’ll generate a unique, strong password for every account, and save and sync it across all your devices; the only thing you need to remember is a single main password.

Check two-factor authentication and trusted devices

Make sure verification codes only go to your own device. Remove your partner’s devices from your trusted list — you can do this in your Apple and Google account settings.

Split up your shared Apple/Google accounts

If you shared an Apple or Google account, sign out of that. Turn off Family Sharing, iCloud, and backups. Check your shared photo albums too — anything that lands there automatically is visible to your ex as well.

Review your subscriptions

If you shared subscriptions — streaming services, family plans, that kind of thing — cancel them or set up new ones and link your own card.

Check your bank cards

If your ex’s card is linked to a marketplace, delivery app, or rideshare service account you own, remove it from your saved payment methods. If your card is linked to their account and you no longer have access to it, the safest move is to just get your card reissued.

Revoke smart home access

Cut off your ex’s access to cameras, video doorbells, GPS trackers, and smart speakers. If the devices were on a shared account, change the password or move them over to your own personal account.

Review your privacy settings

Check the privacy settings across your accounts on various services and social media using our free online tool, Privacy Checker. It walks you through a privacy configuration tailored to your operating system, platform, and even your browser.

If you notice signs of stalking

Reach out to advocacy or legal aid organizations — they can help you map out the best course of action. It’s also worth leaning on family and close friends who can support you through a tough situation. On Android devices, you can use our security suite with the Who’s Spying on Me feature. It’s designed to help you detect tracking and stalking so you can take the right steps to protect yourself. The feature includes:

  • Stalkerware Detection. Flags apps designed to secretly monitor your life and collect data you’d never want shared with anyone else.
  • Device Scanner. Finds planted trackers that let someone follow your movements and always know where you are.
  • Permissions Control. Shows which apps have access to permissions that could make it easier for someone to spy on you or compromise your privacy.

What can actually help — and what might make things worse — during this difficult time? Check out our other posts:

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