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Canvas hack: is it ever a good idea to pay a ransom, and what happens to the data?

Businesses are advised against paying – but many are prepared to deal to protect users’ privacy

After a week of outages, hundreds of millions of students’ data stolen, delayed assignment due dates and school login pages being defaced by hackers, the US tech firm Instructure – which operates the education platform Canvas, used by education providers worldwide – announced it had β€œreached an agreement with the unauthorised actor” behind the ransomware attack.

Experts read the careful language as a sign that a ransom has been paid. The company has not confirmed this.

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Β© Photograph: Boonchai Wedmakawand/Getty Images

Β© Photograph: Boonchai Wedmakawand/Getty Images

Β© Photograph: Boonchai Wedmakawand/Getty Images

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Six out of 10 UK secondary schools hit by cyber-attack or breach in past year

Hackers are more likely to target educational institutions than private businesses, government survey shows

When hackers attacked UK nurseries last month and published children’s data online, they were accused of hitting a new low.

But the broader education sector is well used to being a target.

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Β© Photograph: MBI/Alamy

Β© Photograph: MBI/Alamy

Β© Photograph: MBI/Alamy

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