Leveraging legitimate software is one of cybercriminals’ tactics of choice, with remote management tools ranking among their top tools. A recent example involves the remote administration utility ScreenConnect. It’s designed for IT support teams to troubleshoot systems and configure software seamlessly in the background. However, when weaponized by threat actors, ScreenConnect becomes a versatile attack vehicle used to harvest data, deploy malware, and move laterally across corporate networks.

During a recent incident detected by Kaspersky Managed Detection and Response, our experts identified an attempt to use ScreenConnect in an attack. This allowed a detailed study of how attackers used this application in a large-scale malware distribution campaign. The following breakdown illustrates the mechanics of ScreenConnect-assisted attacks, and outlines key strategies to defend your organization against them.

How ScreenConnect reaches target computers

In the campaign analyzed by our experts, the attackers bundled ScreenConnect with legitimate free business software. They established a network of phishing websites to spoof popular tools, including OBS Studio, DS4Windows, DNS Jumper, Glary Utilities, Bandizip, Process Hacker, and others.

These rogue websites featured high-quality designs that could be taken for the official pages, making them highly convincing to unsuspecting users. Once the victim clicks the download button for the software, an archive is downloaded to their computer that contains additional files alongside the requested application:

• A legitimately signed Microsoft executable (exe), renamed to match the expected application installer (for example, OBS-Studio-Installer.exe)
• A malicious library named res.1033.dll
• An Assets directory containing installers for both ScreenConnect and the intended application

Launching the renamed file disguised as the app installer triggers DLL sideloading of a malicious library. This library silently runs the ScreenConnect installation without restarting the system, while using the standard Windows installer to set up the software the user originally tried to install.

The attackers used search engine optimization techniques to drive traffic to their fake websites. As a result, these malicious pages appeared at the top of search results for certain free software utilities on major search engines.

Our experts discovered over 90 domain names translated into more than 10 different languages. While most of these websites targeted English, Russian, and Chinese speakers, several domains catered to German, French, Spanish, Arabic, and other regional audiences.

A detailed analysis of the IP addresses and associated spoofed domains is available in our technical research article on Securelist, along with full indicators of compromise.

Why the attackers exploited ScreenConnect

In this campaign, attackers leveraged ScreenConnect to generate and execute malicious scripts on victim machines. These scripts served several key functions: they created exclusions for specific drives, directories, and processes within Windows Defender, disabled the User Account Control (UAC) security mechanism, and delivered and deployed AsyncRAT – a remote access Trojan.

To maintain persistence, the scripts configured a Windows scheduled task to run the malicious code at preset intervals. AsyncRAT then established a connection with the attackers’ command-and-control server to receive further instructions.

The primary objective of this campaign appears to be gaining unauthorized access to enterprise systems, likely to then resell it on cybercrime marketplaces.

How to secure corporate infrastructure

Although ScreenConnect in and of itself is a legitimate tool, its presence poses a security risk to corporate environments. Consequently, Kaspersky security solutions detect this application as not-a-virus:HEUR:RemoteAdmin.MSIL.ConnectWise.gen.

Security teams should implement the following controls:

• Enforce strict application control policies, including software allowlisting and restrictions on MSI package installations from unverified sources
• Monitor for newly installed remote management utilities and scheduled tasks
• Filter outbound network traffic from workstations to unknown IP addresses and domains

As noted previously, this campaign was originally detected through the Kaspersky Managed Detection and Response service, which can be employed to protect against such threats.

In early June, cybersecurity researchers discovered that a compromised version of the Israel-based Hola Browser for Windows (version 1.251.91.0) was secretly downloading a Monero crypto miner to users’ devices. Shortly after the discovery, Hola confirmed that it had fallen victim to a supply chain attack. In this article, we break down how the attack went down, how the crypto miner works, and what it means for affected users.

What is Hola Browser, and how was the malware discovered?

The Israeli company Hola is best known for its VPN service, which users primarily rely on to bypass geo-restrictions and access region-locked content. In addition to the VPN, the company develops Hola Browser — a Chromium-based browser that comes with built-in VPN and proxy features.

Researchers first spotted signs of trouble during a standard compliance check for the AppEsteem Windows Certified Application program. As part of this certification process, independent cybersecurity firms audit software to ensure it only contains the components it claims to have and is free of unwanted or malicious features. Even after a certificate is granted, apps are regularly re-evaluated to ensure they continue to meet AppEsteem’s strict guidelines.

It was during one of these routine follow-up checks that experts noticed an unauthorized file bundling itself with version 1.251.91.0 of Hola Browser for Windows. Once installed, the file saved itself to the hard drive at C:\Program Files\Hola\me{.}exe. The file immediately raised red flags for researchers due to a laundry list of suspicious characteristics: it wasn’t on the list of approved application files, lacked a timestamp, and had no digital signature. On top of that, its code was heavily obfuscated, and it possessed the ability to inject itself directly into system memory.

Interestingly, researchers noted that the file didn’t show up in every single installation. Because the infection wasn’t widespread across all users, experts suspected early on that a specific stage in the Hola Browser distribution pipeline had been compromised. Hola later confirmed this theory, admitting it had fallen victim to a supply chain attack.

As for the suspicious me{.}exe file itself, closer analysis revealed that it was a stealthy crypto miner configured to mine Monero. We’ll now dive into the technical details of how it works.

How did attackers use Hola Browser to mine Monero?

Crypto miners are programs that harness a computer’s processing power to mine cryptocurrency. While some users install this software intentionally to generate a bit of income, miners that run on a machine without the owner’s knowledge are typically classified as unwanted.

Running a hidden miner can noticeably slow down the device, spike the user’s electricity bill, and shorten the hardware’s lifespan. That being said, it’s worth noting that a crypto miner infection will not actually steal the owner’s cryptocurrency; the damage is strictly limited to the hijackers leeching your computer’s hardware resources to line their own pockets.

As we mentioned above, the malicious download bundled with Hola Browser sneaked a Monero crypto miner onto victims’ devices. Launched in 2014 and built on the CryptoNote protocol, Monero currently trades at around US$330 per coin.

Compared to heavyweights like Bitcoin or Ethereum, Monero is a bit exotic and lesser-known to the general public. This niche status shows in its relatively modest price growth and smaller market capitalization — which is roughly 200 times lower than Bitcoin’s. However, Monero has one defining feature: privacy. While Bitcoin and Ethereum operate on fully transparent, public blockchains, where anyone can trace transactions, Monero is a “privacy coin”. It uses advanced cryptographic mechanisms to mask the sender, receiver, and transaction amounts. This extreme anonymity is exactly why hackers love hidden Monero miners — it makes it difficult for law enforcement and cybersecurity professionals to follow the money trail.

Additionally, Monero’s underlying algorithm is explicitly designed to mine efficiently using standard computer processors (CPUs). This stands in stark contrast to many other popular cryptocurrencies, which require specialized ASIC hardware or high-end graphics cards (GPUs) to be profitable.

But let’s look closer at how this played out with Hola Browser. When researchers dissected the malicious me{.}exe code, they found it was automatically adding its own files to the Microsoft Defender exclusion list. By allowlisting itself, the malware successfully blinded Windows’ built-in antivirus, allowing the crypto miner to run in the background completely unhindered.

Once inside, the program made a copy of itself under the name HolaMonitorService{.}exe, and set up a persistent Windows background service called hola_monitor_svc. This maneuver allowed the malware to entrench itself in the system, automatically launching every time the computer restarted. To avoid raising any red flags with sudden massive performance drops, the miner was programmed to stay dormant, kicking into gear only when the computer was idle.

How to protect your device from crypto miners and malware

To their credit, Hola’s development team responded swiftly to the initial reports of the suspicious file. They confirmed the supply chain breach, but stated that the incident only impacted 0.1% of their user base. The company has since tightened up security around its update distribution pipeline to guarantee that users only receive approved, certified, and digitally-signed software components moving forward.

In light of this incident, we highly recommend that all Hola Browser users update to the latest version immediately — especially those running the application on Windows.

More broadly, this situation is a textbook reminder of why it’s so critical to keep all your software up to date and run a robust cybersecurity solution on all your gadgets. For instance, Kaspersky Premium provides real-time alerts about suspicious software behavior and blocks threats instantly. As an added bonus, a Kaspersky Premium subscription includes a secure and reliable VPN.

Don’t forget that malicious crypto miners don’t just target PCs; they also go after smartphones, often disguising themselves as anything from popular mobile games to official government service apps. Check out our previous posts to learn more:

• Android Trojan posing as government services and Starlink apps
• What happens if you download a cracked program?
• Miner inconvenience: how cybercriminals blackmail YouTubers into promoting malware
• Mario Forever, malware too: a free game with a miner and Trojans inside