Palo Alto Networks, ServiceNow, and Bell Canada have come together in a strategic collaboration to build an innovative ServiceNow application that creates an automated bridge between world-class security operations and industry-leading service management.
Large enterprises need robust security at cloud speed, but operational complexity keeps getting in the way. Here’s what that looks like in practice:
Operations teams juggle multiple dashboards. When an issue surfaces, they are bouncing between the Prisma® SASE (secure access service edge) console to identify the incident, ServiceNow to log the case, and a customer support portal to escalate the issue. Every handoff inflates MTTR (mean time to resolution) and introduces room for error.
Customers are stuck in a deployment purgatory. Manual infrastructure configuration, connector setup, and mobile user onboarding can stretch on for weeks or months. Every day spent wrestling with configuration files is a day that value isn’t delivered.
Multi-tenant management doesn’t scale. If operational overhead grows linearly with each new tenant, the business model ultimately caps itself.
Bell Canada, through its innovative and security-first approach in the Canadian market, is a lighthouse partner that helped pioneer this innovation through its deep engagement with ServiceNow and a strategic partnership with Palo Alto Networks. With a strong focus on delivering exceptional customer value, Bell helped drive the vision for a simplified, scalable approach to SASE management.
Driven by their commitment to service excellence and customer outcomes, Bell worked closely with Palo Alto Networks and ServiceNow on this solution, accelerating customer time to value and simplifying operational complexity. Bell was among the first to champion this vision, acting as a market thought leader and helping shape a new standard for integrated SASE and service management outcomes in Canada.
Large Enterprises and Managed Service Providers can accelerate time to value by automating the entire lifecycle of Prisma SASE, from deployment to ongoing incident response through a newly launched Prisma SASE app on the ServiceNow store. The Prisma SASE app can accelerate MSP service delivery and management, significantly shrinking time to value and thereby positively impacting both top-line revenue and bottom-line EBITDA.
The Prisma SASE Platform Is Accelerating Value through Unified Automation and Platformization
Time to value (TTV) is one of the most critical metrics for IT teams helping customers move forward. With the Prisma SASE app, customers can go from implementation to go-live in just hours. There’s no need to build custom API integrations or take on technical debt for Day 0 to Day N operations. The app automates infrastructure setup, including ZTNA connectors and mobile user workflows, so providers can get their SASE offerings to market faster.
Optimizing Service Delivery through Unified Incident Lifecycle Management.
The joint solution eliminates swivel chair operations. Security and network administrators no longer need to toggle between the Prisma SASE console, ServiceNow and support portals. Incident ingestion and management now happen in one place. Incidents stay in sync, manual overhead drops, and mean time to resolution improves. For MSPs, there’s the added benefit: they can create Palo Alto Networks CSP (Customer Support Portal) tickets directly from the ServiceNow SASE app, making incident correlation and troubleshooting straightforward.
Drive Scalable Growth by Automating Cross-Instance Support with Service Exchange
ServiceNow’s Service Bridge is a major unlock for Managed Service Providers scaling their SASE offerings. It automates cross-instance support so critical security incidents and status updates flow between the MSP’s ServiceNow instance and the customer’s ServiceNow instance without manual sync work. This creates operational transparency and a better service experience for customers while MSPs can deliver faster without adding headcount or complexity.
Key Takeaways:
Rapid Time to Value: Shift from months of manual configuration to hours of automated deployment by leveraging out-of-the-box integrations that eliminate custom R&D and technical debt.
Unified Operational Excellence: Eliminate "swivel chair" management by unifying incident ingestion, ticket syncing and support portal escalation into a single ServiceNow interface, significantly reducing MTTR.
SASE at Scale: The Prisma SASE app provides a unified architecture that scales across tenants automatically, ensuring security keeps pace with business growth.
Take the Next Step
As you adopt SASE, take out the complexity of implementation with the Prisma SASE app.
Download the App: Visit the ServiceNow Store today and download the Prisma SASE app to start automating your deployment.
Meet Us at MWC: Are you heading to Barcelona forMobile World Congress (MWC)? Come see these integrations in action. Stop by the Palo Alto Networks booth (Hall 4, Stand D55) for a live demo and to chat with our experts about simplifying your SASE implementation.
Contact our sales team for any additional questions.
Starting from the third quarter of 2025, we have updated our statistical methodology based on the Kaspersky Security Network. These changes affect all sections of the report except for the installation package statistics, which remain unchanged.
To illustrate trends between reporting periods, we have recalculated the previous year’s data; consequently, these figures may differ significantly from previously published numbers. All subsequent reports will be generated using this new methodology, ensuring accurate data comparisons with the findings presented in this article.
Kaspersky Security Network (KSN) is a global network for analyzing anonymized threat intelligence, voluntarily shared by Kaspersky users. The statistics in this report are based on KSN data unless explicitly stated otherwise.
The year in figures
According to Kaspersky Security Network, in 2025:
Over 14 million attacks involving malware, adware or unwanted mobile software were blocked.
Adware remained the most prevalent mobile threat, accounting for 62% of all detections.
Over 815 thousand malicious installation packages were detected, including 255 thousand mobile banking Trojans.
The year’s highlights
In 2025, cybercriminals launched an average of approximately 1.17 million attacks per month against mobile devices using malicious, advertising, or unwanted software. In total, Kaspersky solutions blocked 14,059,465 attacks throughout the year.
Attacks on Kaspersky mobile users in 2025 (download)
Beyond the malware mentioned in previous quarterly reports, 2025 saw the discovery of several other notable Trojans. Among these, in Q4 we uncovered the Keenadu preinstalled backdoor. This malware is integrated into device firmware during the manufacturing stage. The malicious code is injected into libandroid_runtime.so – a core library for the Android Java runtime environment – allowing a copy of the backdoor to enter the address space of every app running on the device. Depending on the specific app, the malware can then perform actions such as inflating ad views, displaying banners on behalf of other apps, or hijacking search queries. The functionality of Keenadu is virtually unlimited, as its malicious modules are downloaded dynamically and can be updated remotely.
Cybersecurity researchers also identified the Kimwolf IoT botnet, which specifically targets Android TV boxes. Infected devices are capable of launching DDoS attacks, operating as reverse proxies, and executing malicious commands via a reverse shell. Subsequent analysis revealed that Kimwolf’s reverse proxy functionality was being leveraged by proxy providers to use compromised home devices as residential proxies.
Another notable discovery in 2025 was the LunaSpy Trojan.
LunaSpy Trojan, distributed under the guise of an antivirus app
Disguised as antivirus software, this spyware exfiltrates browser passwords, messaging app credentials, SMS messages, and call logs. Furthermore, it is capable of recording audio via the device’s microphone and capturing video through the camera. This threat primarily targeted users in Russia.
Mobile threat statistics
815,735 new unique installation packages were observed in 2025, showing a decrease compared to the previous year. While the decline in 2024 was less pronounced, this past year saw the figure drop by nearly one-third.
Detected Android-specific malware and unwanted software installation packages in 2022–2025 (download)
The overall decrease in detected packages is primarily due to a reduction in apps categorized as not-a-virus. Conversely, the number of Trojans has increased significantly, a trend clearly reflected in the distribution data below.
Detected packages by type
Distribution* of detected mobile software by type, 2024–2025 (download)
* The data for the previous year may differ from previously published data due to some verdicts being retrospectively revised.
A significant increase in Trojan-Banker and Trojan-Spy apps was accompanied by a decline in AdWare and RiskTool files. The most prevalent banking Trojans were Mamont (accounting for 49.8% of apps) and Creduz (22.5%). Leading the persistent adware category were MobiDash (39%), Adlo (27%), and HiddenAd (20%).
Share* of users attacked by each type of malware or unwanted software out of all users of Kaspersky mobile solutions attacked in 2024–2025 (download)
* The total may exceed 100% if the same users encountered multiple attack types.
Trojan-Banker malware saw a significant surge in 2025, not only in terms of unique file counts but also in the total number of attacks. Nevertheless, this category ranked fourth overall, trailing far behind the Trojan file category, which was dominated by various modifications of Triada and Fakemoney.
TOP 20 types of mobile malware
Note that the malware rankings below exclude riskware and potentially unwanted apps, such as RiskTool and adware.
Verdict
% 2024*
% 2025*
Difference in p.p.
Change in ranking
Trojan.AndroidOS.Triada.fe
0.04
9.84
+9.80
Trojan.AndroidOS.Triada.gn
2.94
8.14
+5.21
+6
Trojan.AndroidOS.Fakemoney.v
7.46
7.97
+0.51
+1
DangerousObject.Multi.Generic
7.73
5.83
–1.91
–2
Trojan.AndroidOS.Triada.ii
0.00
5.25
+5.25
Trojan-Banker.AndroidOS.Mamont.da
0.10
4.12
+4.02
Trojan.AndroidOS.Triada.ga
10.56
3.75
–6.81
–6
Trojan-Banker.AndroidOS.Mamont.db
0.01
3.53
+3.51
Backdoor.AndroidOS.Triada.z
0.00
2.79
+2.79
Trojan-Banker.AndroidOS.Coper.c
0.81
2.54
+1.72
+35
Trojan-Clicker.AndroidOS.Agent.bh
0.34
2.48
+2.14
+74
Trojan-Dropper.Linux.Agent.gen
1.82
2.37
+0.55
+4
Trojan.AndroidOS.Boogr.gsh
5.41
2.06
–3.35
–8
DangerousObject.AndroidOS.GenericML
2.42
1.97
–0.45
–3
Trojan.AndroidOS.Triada.gs
3.69
1.93
–1.76
–9
Trojan-Downloader.AndroidOS.Agent.no
0.00
1.87
+1.87
Trojan.AndroidOS.Triada.hf
0.00
1.75
+1.75
Trojan-Banker.AndroidOS.Mamont.bc
1.13
1.65
+0.51
+8
Trojan.AndroidOS.Generic.
2.13
1.47
–0.66
–6
Trojan.AndroidOS.Triada.hy
0.00
1.44
+1.44
* Unique users who encountered this malware as a percentage of all attacked users of Kaspersky mobile solutions.
The list is largely dominated by the Triada family, which is distributed via malicious modifications of popular messaging apps. Another infection vector involves tricking victims into installing an official messaging app within a “customized virtual environment” that supposedly offers enhanced configuration options. Fakemoney scam applications, which promise fraudulent investment opportunities or fake payouts, continue to target users frequently, ranking third in our statistics. Meanwhile, the Mamont banking Trojan variants occupy the 6th, 8th, and 18th positions by number of attacks. The Triada backdoor preinstalled in the firmware of certain devices reached the 9th spot.
Region-specific malware
This section describes malware families whose attack campaigns are concentrated within specific countries.
Verdict
Country*
%**
Trojan-Banker.AndroidOS.Coper.a
Türkiye
95.74
Trojan-Dropper.AndroidOS.Hqwar.bj
Türkiye
94.96
Trojan.AndroidOS.Thamera.bb
India
94.71
Trojan-Proxy.AndroidOS.Agent.q
Germany
93.70
Trojan-Banker.AndroidOS.Coper.c
Türkiye
93.42
Trojan-Banker.AndroidOS.Rewardsteal.lv
India
92.44
Trojan-Banker.AndroidOS.Rewardsteal.jp
India
92.31
Trojan-Banker.AndroidOS.Rewardsteal.ib
India
91.91
Trojan-Dropper.AndroidOS.Rewardsteal.h
India
91.45
Trojan-Banker.AndroidOS.Rewardsteal.nk
India
90.98
Trojan-Dropper.AndroidOS.Agent.sm
Türkiye
90.34
Trojan-Dropper.AndroidOS.Rewardsteal.ac
India
89.38
Trojan-Banker.AndroidOS.Rewardsteal.oa
India
89.18
Trojan-Banker.AndroidOS.Rewardsteal.ma
India
88.58
Trojan-Spy.AndroidOS.SmForw.ko
India
88.48
Trojan-Dropper.AndroidOS.Pylcasa.c
Brazil
88.25
Trojan-Dropper.AndroidOS.Hqwar.bf
Türkiye
88.15
Trojan-Banker.AndroidOS.Agent.pp
India
87.85
* Country where the malware was most active. ** Unique users who encountered the malware in the indicated country as a percentage of all users of Kaspersky mobile solutions who were attacked by the same malware.
Türkiye saw the highest concentration of attacks from Coper banking Trojans and their associated Hqwar droppers. In India, Rewardsteal Trojans continued to proliferate, exfiltrating victims’ payment data under the guise of monetary giveaways. Additionally, India saw a resurgence of the Thamera Trojan, which we previously observed frequently attacking users in 2023. This malware hijacks the victim’s device to illicitly register social media accounts.
The Trojan-Proxy.AndroidOS.Agent.q campaign, concentrated in Germany, utilized a compromised third-party application designed for tracking discounts at a major German retail chain. Attackers monetized these infections through unauthorized use of the victims’ devices as residential proxies.
In Brazil, 2025 saw a concentration of Pylcasa Trojan attacks. This malware is primarily used to redirect users to phishing pages or illicit online casino sites.
Mobile banking Trojans
The number of new banking Trojan installation packages surged to 255,090, representing a several-fold increase over previous years.
Mobile banking Trojan installation packages detected by Kaspersky in 2022–2025 (download)
Notably, the total number of attacks involving bankers grew by 1.5 times, maintaining the same growth rate seen in the previous year. Given the sharp spike in the number of unique malicious packages, we can conclude that these attacks yield significant profit for cybercriminals. This is further evidenced by the fact that threat actors continue to diversify their delivery channels and accelerate the production of new variants in an effort to evade detection by security solutions.
TOP 10 mobile bankers
Verdict
% 2024*
% 2025*
Difference in p.p.
Change in ranking
Trojan-Banker.AndroidOS.Mamont.da
0.86
15.65
+14.79
+28
Trojan-Banker.AndroidOS.Mamont.db
0.12
13.41
+13.29
Trojan-Banker.AndroidOS.Coper.c
7.19
9.65
+2.46
+2
Trojan-Banker.AndroidOS.Mamont.bc
10.03
6.26
–3.77
–3
Trojan-Banker.AndroidOS.Mamont.ev
0.00
4.10
+4.10
Trojan-Banker.AndroidOS.Coper.a
9.04
4.00
–5.04
–4
Trojan-Banker.AndroidOS.Mamont.ek
0.00
3.73
+3.73
Trojan-Banker.AndroidOS.Mamont.cb
0.64
3.04
+2.40
+26
Trojan-Banker.AndroidOS.Faketoken.pac
2.17
2.95
+0.77
+5
Trojan-Banker.AndroidOS.Mamont.hi
0.00
2.75
+2.75
* Unique users who encountered this malware as a percentage of all users of Kaspersky mobile solutions who encountered banking threats.
In 2025, we observed a massive surge in activity from Mamont banking Trojans. They accounted for approximately half of all new apps in their category and also were utilized in half of all banking Trojan attacks.
Conclusion
The year 2025 saw a continuing trend toward a decline in total unique unwanted software installation packages. However, we noted a significant year-over-year increase in specific threats – most notably mobile banking Trojans and spyware – even though adware remained the most frequently detected threat overall.
Among the mobile threats detected, we have seen an increased prevalence of preinstalled backdoors, such as Triada and Keenadu. Consistent with last year’s findings, certain mobile malware families continue to proliferate via official app stores. Finally, we have observed a growing interest among threat actors in leveraging compromised devices as proxies.
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