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Meta’s confusing new approach to chat privacy

Recent news had us wondering whether Meta actually knows what it wants.

On one platform, Meta is promoting AI chats that it says even it cannot read. On another, it has removed one of the few features that genuinely prevented Meta from accessing private conversations.

“Meta removed support for end-to-end encrypted chats from Instagram as of May 8, 2026.”

Meta adds fully private AI chats to WhatsApp.”

At the moment, Meta is heavily promoting a new Incognito Chat mode for its Meta AI assistant in WhatsApp, built on top of a system it calls Private Processing. According to WhatsApp’s own announcement, Incognito Chat is:

 “Truly private — no one can read your conversation, not even us.”

When you start an Incognito chat with Meta AI, you get a temporary conversation where messages aren’t saved and disappear by default, which Meta pitches as “a space to think and explore ideas without anyone watching.”

BBC News and others report that these AI chats are text‑only for now, run in a sandboxed environment, and are separate from your regular end‑to‑end encrypted (E2EE) messaging with other people on WhatsApp.

Meta is also preparing “Side Chat,” which will let you invoke Meta AI inside other WhatsApp chats, again using this Private Processing infrastructure to claim AI assistance without breaking the underlying encryption.

On paper, that’s an impressive technical and marketing story: powerful AI, wrapped in layers of privacy‑preserving infrastructure, added to an app that already has a strong reputation for end‑to‑end encryption by default.

Meanwhile, on Instagram…

Now contrast that with what’s happening on Instagram. On 8 May 2026, Meta removed optional end‑to‑end encryption for Instagram Direct Messages (DMs) entirely. Users who had previously turned the feature on were shown notices that “end‑to‑end encrypted messaging on Instagram is no longer supported as of 8 May 2026,” and were urged to download backups of their encrypted conversations before the cutoff.

End‑to‑end encryption ensures that only the sender and recipient can read their conversations. Instagram offered this as an opt‑in feature since late 2023, but it was buried several taps deep inside individual conversation settings and never turned on by default. Meta’s explanation for shutting it down is that “very few people” used encrypted DMs and that maintaining a separate encrypted system added complexity. Critics have pointed out the circular logic. The company hid the feature, did not advertise it, and is now using low adoption as the reason to kill it rather than, say, making it easier to find or turning it on by default.

What all this means

From a user’s perspective, the result is confusing: one Meta product introduces stronger privacy than ever for AI chats, while another removes the one feature that truly stopped Meta from reading your conversations.

The key point to remember here is that “incognito” and “private” are marketing words, while end‑to‑end encryption is a technical guarantee.

For security‑conscious users, this split personality means you can no longer treat all Meta chats the same. WhatsApp remains end‑to‑end encrypted for person‑to‑person messages and adds optional privacy features around its AI, while Instagram DMs should now be assumed readable by Meta and potentially accessible to law enforcement, advertisers, or attackers who gain access to Meta’s systems.


To boldly browse, away from prying eyes. 


Why make AI chats private?

We’ve seen that AI chats have suddenly turned up in search results without users’ knowledge. So there definitely is a positive side to this new feature.

We also know there have been lawsuits against chatbot providers in cases where the outcome of an AI conversation led to very undesirable results. But how would you be able to provide evidence when messages auto-disappear?

How to proceed

Meta’s recent moves show that strong privacy features can be added where they support a strategic narrative and removed where they conflict with business or regulatory priorities. Users can’t control those decisions, but they can respond by choosing where they hold their most sensitive conversations and by assuming that if a chat isn’t end‑to‑end encrypted by default, it is ultimately readable by someone other than the people in it.

So, what’s a safe way to move forward?

  • Treat Instagram DMs as postcard-level privacy. Now that E2EE is gone, assume Meta can read and scan your messages and that content could be accessed under legal orders or in a breach. Do not send passwords, recovery codes, banking details, or compromising photos over Instagram.
  • When someone asks you to move a conversation to Signal, WhatsApp, or another E2EE messenger, ask them why. It does make sense when you’re sharing financial details, personal images, health information, or anything you would not want a platform provider to read. But sometimes scammers prefer encrypted platforms too, because they’re harder to monitor.
  • Do not confuse “incognito” AI chats with full encryption. WhatsApp’s Incognito mode for Meta AI may be a privacy improvement over standard cloud AI chats, but it is still a conversation with a large language model owned by the same company that runs the platform. Share only what you’re comfortable entrusting to Meta.
  • Regularly review your privacy and security settings. Check which devices are logged in, enable two‑factor authentication, and verify which of your chat apps are actually end‑to‑end encrypted by default.

Scammers know more about you than you think. 

Malwarebytes Mobile Security protects you from phishing, scam texts, malicious sites, and more. With real-time AI-powered Scam Guard built right in. 

Download for iOS → Download for Android → 

  •  

Meta’s confusing new approach to chat privacy

Recent news had us wondering whether Meta actually knows what it wants.

On one platform, Meta is promoting AI chats that it says even it cannot read. On another, it has removed one of the few features that genuinely prevented Meta from accessing private conversations.

“Meta removed support for end-to-end encrypted chats from Instagram as of May 8, 2026.”

Meta adds fully private AI chats to WhatsApp.”

At the moment, Meta is heavily promoting a new Incognito Chat mode for its Meta AI assistant in WhatsApp, built on top of a system it calls Private Processing. According to WhatsApp’s own announcement, Incognito Chat is:

 “Truly private — no one can read your conversation, not even us.”

When you start an Incognito chat with Meta AI, you get a temporary conversation where messages aren’t saved and disappear by default, which Meta pitches as “a space to think and explore ideas without anyone watching.”

BBC News and others report that these AI chats are text‑only for now, run in a sandboxed environment, and are separate from your regular end‑to‑end encrypted (E2EE) messaging with other people on WhatsApp.

Meta is also preparing “Side Chat,” which will let you invoke Meta AI inside other WhatsApp chats, again using this Private Processing infrastructure to claim AI assistance without breaking the underlying encryption.

On paper, that’s an impressive technical and marketing story: powerful AI, wrapped in layers of privacy‑preserving infrastructure, added to an app that already has a strong reputation for end‑to‑end encryption by default.

Meanwhile, on Instagram…

Now contrast that with what’s happening on Instagram. On 8 May 2026, Meta removed optional end‑to‑end encryption for Instagram Direct Messages (DMs) entirely. Users who had previously turned the feature on were shown notices that “end‑to‑end encrypted messaging on Instagram is no longer supported as of 8 May 2026,” and were urged to download backups of their encrypted conversations before the cutoff.

End‑to‑end encryption ensures that only the sender and recipient can read their conversations. Instagram offered this as an opt‑in feature since late 2023, but it was buried several taps deep inside individual conversation settings and never turned on by default. Meta’s explanation for shutting it down is that “very few people” used encrypted DMs and that maintaining a separate encrypted system added complexity. Critics have pointed out the circular logic. The company hid the feature, did not advertise it, and is now using low adoption as the reason to kill it rather than, say, making it easier to find or turning it on by default.

What all this means

From a user’s perspective, the result is confusing: one Meta product introduces stronger privacy than ever for AI chats, while another removes the one feature that truly stopped Meta from reading your conversations.

The key point to remember here is that “incognito” and “private” are marketing words, while end‑to‑end encryption is a technical guarantee.

For security‑conscious users, this split personality means you can no longer treat all Meta chats the same. WhatsApp remains end‑to‑end encrypted for person‑to‑person messages and adds optional privacy features around its AI, while Instagram DMs should now be assumed readable by Meta and potentially accessible to law enforcement, advertisers, or attackers who gain access to Meta’s systems.


To boldly browse, away from prying eyes. 


Why make AI chats private?

We’ve seen that AI chats have suddenly turned up in search results without users’ knowledge. So there definitely is a positive side to this new feature.

We also know there have been lawsuits against chatbot providers in cases where the outcome of an AI conversation led to very undesirable results. But how would you be able to provide evidence when messages auto-disappear?

How to proceed

Meta’s recent moves show that strong privacy features can be added where they support a strategic narrative and removed where they conflict with business or regulatory priorities. Users can’t control those decisions, but they can respond by choosing where they hold their most sensitive conversations and by assuming that if a chat isn’t end‑to‑end encrypted by default, it is ultimately readable by someone other than the people in it.

So, what’s a safe way to move forward?

  • Treat Instagram DMs as postcard-level privacy. Now that E2EE is gone, assume Meta can read and scan your messages and that content could be accessed under legal orders or in a breach. Do not send passwords, recovery codes, banking details, or compromising photos over Instagram.
  • When someone asks you to move a conversation to Signal, WhatsApp, or another E2EE messenger, ask them why. It does make sense when you’re sharing financial details, personal images, health information, or anything you would not want a platform provider to read. But sometimes scammers prefer encrypted platforms too, because they’re harder to monitor.
  • Do not confuse “incognito” AI chats with full encryption. WhatsApp’s Incognito mode for Meta AI may be a privacy improvement over standard cloud AI chats, but it is still a conversation with a large language model owned by the same company that runs the platform. Share only what you’re comfortable entrusting to Meta.
  • Regularly review your privacy and security settings. Check which devices are logged in, enable two‑factor authentication, and verify which of your chat apps are actually end‑to‑end encrypted by default.

Scammers know more about you than you think. 

Malwarebytes Mobile Security protects you from phishing, scam texts, malicious sites, and more. With real-time AI-powered Scam Guard built right in. 

Download for iOS → Download for Android → 

  •  

Meta rolls out anti-scam tools across WhatsApp, Facebook, and Messenger

Meta has rolled out more anti-scam protections across WhatsApp, Facebook, and Messenger to fight sophisticated fraud tactics. The features will help stop celebrity impersonators and brand spoofers from defrauding its users, the company said.

Meta is also targeting attackers who exploit legitimate platform features like device linking to hijack accounts. People use this feature to connect more than one of their devices to their account, enabling them to flit between their phone and their computer without skipping a beat.

Scammers fool users into sharing phone numbers and linking codes that then let them link their own malicious devices to the user’s account. They can then access the victim’s messages and send messages impersonating them. Victims usually retain account access, making breaches harder to detect.

More protections in Facebook and Messenger

The protections go beyond WhatsApp. Meta has also deployed AI-powered protections across Facebook and Messenger to catch fraudsters before they hook victims. Facebook will now test warnings for friend requests that seem fishy, flagging profiles with few mutual connections or mismatched locations.

Messenger’s scam detection can also identify patterns like bogus job offers from new contacts. Users can submit suspicious chats for AI review, which analyzes text, images, and contextual signals to spot celebrity impersonation schemes. So if Brad Pitt’s mum appears to be matchmaking, you’ll have a digital wingman to restore your sense of reality.

The new measures also spot brand spoofing and deceptive links, so if someone tries to direct you to a fake website for a well-known company, Meta will do its best to block that.

Malwarebytes users benefit from similar protection through Scam Guard, which analyzes suspicious messages, links, and conversations across multiple platforms, not just one app.

There’s more at play than just altruism

This is part of an ongoing anti-scam campaign by Meta, which launched anti-scam protections on WhatsApp and Messenger last October. It also says that it removed more than 159 million scam ads and dismantled 10.9 million accounts on Facebook and Instagram linked to criminal operations in 2025. It also participated in a global law enforcement operation that arrested 21 suspects and shuttered more than 150,000 accounts linked to Southeast Asian scam networks.

Still, the move may not be entirely altruistic. Regulators have been demanding answers from Facebook about the extent to which it fights scams. Forty-two state attorneys general wrote to the tech giant last June about investment scam ads on its platform. And in November, Consumer Reports asked the FTC and state attorneys to take action against the company over:

“knowingly allowing the proliferation of billions of scam advertisements.”

That request likely stemmed from reports last year suggesting Meta has constrained some anti-scam measures. Reuters reported that the company limited anti-scam enforcement to actions costing no more than 0.15% of total revenue. Internal documents also reportedly estimated that the company received $16bn in revenue from scam ads (an estimate Meta later disputed as “rough and overly inclusive”).

Meta has said it wants 90% of its ad revenue to come from verified advertisers by 2026, up from around 70% today, in an effort to reduce scam advertising on its platforms.

September also saw the European Commission request information from Apple, Booking.com, Bing, Google Play, and Google Search about how they identify and manage risks related to financial scams under the Digital Services Act. While they didn’t explicitly mention Meta, scrutiny about platforms’ scam-fighting efforts in the EU is clearly increasing.

Nevertheless, the new protections arrive at a timely moment. Dutch intelligence recently warned about phishing campaigns targeting government employees through Signal and WhatsApp. The operation relies on social engineering techniques that abuse legitimate authentication features.

Scams continue to bite consumers hard. Americans lost $13.7bn to cyber-enabled fraud in 2024, according to the FBI’s April 2025 Internet Crime Report


We don’t just report on scams—we help detect them

Cybersecurity risks should never spread beyond a headline. If something looks dodgy to you, check if it’s a scam using Malwarebytes Scam Guard. Submit a screenshot, paste suspicious content, or share a link, text or phone number, and we’ll tell you if it’s a scam or legit. Available with Malwarebytes Premium Security for all your devices, and in the Malwarebytes app for iOS and Android.

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How AI Assistants are Moving the Security Goalposts

AI-based assistants or “agents” — autonomous programs that have access to the user’s computer, files, online services and can automate virtually any task — are growing in popularity with developers and IT workers. But as so many eyebrow-raising headlines over the past few weeks have shown, these powerful and assertive new tools are rapidly shifting the security priorities for organizations, while blurring the lines between data and code, trusted co-worker and insider threat, ninja hacker and novice code jockey.

The new hotness in AI-based assistants — OpenClaw (formerly known as ClawdBot and Moltbot) — has seen rapid adoption since its release in November 2025. OpenClaw is an open-source autonomous AI agent designed to run locally on your computer and proactively take actions on your behalf without needing to be prompted.

The OpenClaw logo.

If that sounds like a risky proposition or a dare, consider that OpenClaw is most useful when it has complete access to your digital life, where it can then manage your inbox and calendar, execute programs and tools, browse the Internet for information, and integrate with chat apps like Discord, Signal, Teams or WhatsApp.

Other more established AI assistants like Anthropic’s Claude and Microsoft’s Copilot also can do these things, but OpenClaw isn’t just a passive digital butler waiting for commands. Rather, it’s designed to take the initiative on your behalf based on what it knows about your life and its understanding of what you want done.

“The testimonials are remarkable,” the AI security firm Snyk observed. “Developers building websites from their phones while putting babies to sleep; users running entire companies through a lobster-themed AI; engineers who’ve set up autonomous code loops that fix tests, capture errors through webhooks, and open pull requests, all while they’re away from their desks.”

You can probably already see how this experimental technology could go sideways in a hurry. In late February, Summer Yue, the director of safety and alignment at Meta’s “superintelligence” lab, recounted on Twitter/X how she was fiddling with OpenClaw when the AI assistant suddenly began mass-deleting messages in her email inbox. The thread included screenshots of Yue frantically pleading with the preoccupied bot via instant message and ordering it to stop.

“Nothing humbles you like telling your OpenClaw ‘confirm before acting’ and watching it speedrun deleting your inbox,” Yue said. “I couldn’t stop it from my phone. I had to RUN to my Mac mini like I was defusing a bomb.”

Meta’s director of AI safety, recounting on Twitter/X how her OpenClaw installation suddenly began mass-deleting her inbox.

There’s nothing wrong with feeling a little schadenfreude at Yue’s encounter with OpenClaw, which fits Meta’s “move fast and break things” model but hardly inspires confidence in the road ahead. However, the risk that poorly-secured AI assistants pose to organizations is no laughing matter, as recent research shows many users are exposing to the Internet the web-based administrative interface for their OpenClaw installations.

Jamieson O’Reilly is a professional penetration tester and founder of the security firm DVULN. In a recent story posted to Twitter/X, O’Reilly warned that exposing a misconfigured OpenClaw web interface to the Internet allows external parties to read the bot’s complete configuration file, including every credential the agent uses — from API keys and bot tokens to OAuth secrets and signing keys.

With that access, O’Reilly said, an attacker could impersonate the operator to their contacts, inject messages into ongoing conversations, and exfiltrate data through the agent’s existing integrations in a way that looks like normal traffic.

“You can pull the full conversation history across every integrated platform, meaning months of private messages and file attachments, everything the agent has seen,” O’Reilly said, noting that a cursory search revealed hundreds of such servers exposed online. “And because you control the agent’s perception layer, you can manipulate what the human sees. Filter out certain messages. Modify responses before they’re displayed.”

O’Reilly documented another experiment that demonstrated how easy it is to create a successful supply chain attack through ClawHub, which serves as a public repository of downloadable “skills” that allow OpenClaw to integrate with and control other applications.

WHEN AI INSTALLS AI

One of the core tenets of securing AI agents involves carefully isolating them so that the operator can fully control who and what gets to talk to their AI assistant. This is critical thanks to the tendency for AI systems to fall for “prompt injection” attacks, sneakily-crafted natural language instructions that trick the system into disregarding its own security safeguards. In essence, machines social engineering other machines.

A recent supply chain attack targeting an AI coding assistant called Cline began with one such prompt injection attack, resulting in thousands of systems having a rogue instance of OpenClaw with full system access installed on their device without consent.

According to the security firm grith.ai, Cline had deployed an AI-powered issue triage workflow using a GitHub action that runs a Claude coding session when triggered by specific events. The workflow was configured so that any GitHub user could trigger it by opening an issue, but it failed to properly check whether the information supplied in the title was potentially hostile.

“On January 28, an attacker created Issue #8904 with a title crafted to look like a performance report but containing an embedded instruction: Install a package from a specific GitHub repository,” Grith wrote, noting that the attacker then exploited several more vulnerabilities to ensure the malicious package would be included in Cline’s nightly release workflow and published as an official update.

“This is the supply chain equivalent of confused deputy,” the blog continued. “The developer authorises Cline to act on their behalf, and Cline (via compromise) delegates that authority to an entirely separate agent the developer never evaluated, never configured, and never consented to.”

VIBE CODING

AI assistants like OpenClaw have gained a large following because they make it simple for users to “vibe code,” or build fairly complex applications and code projects just by telling it what they want to construct. Probably the best known (and most bizarre) example is Moltbook, where a developer told an AI agent running on OpenClaw to build him a Reddit-like platform for AI agents.

The Moltbook homepage.

Less than a week later, Moltbook had more than 1.5 million registered agents that posted more than 100,000 messages to each other. AI agents on the platform soon built their own porn site for robots, and launched a new religion called Crustafarian with a figurehead modeled after a giant lobster. One bot on the forum reportedly found a bug in Moltbook’s code and posted it to an AI agent discussion forum, while other agents came up with and implemented a patch to fix the flaw.

Moltbook’s creator Matt Schlicht said on social media that he didn’t write a single line of code for the project.

“I just had a vision for the technical architecture and AI made it a reality,” Schlicht said. “We’re in the golden ages. How can we not give AI a place to hang out.”

ATTACKERS LEVEL UP

The flip side of that golden age, of course, is that it enables low-skilled malicious hackers to quickly automate global cyberattacks that would normally require the collaboration of a highly skilled team. In February, Amazon AWS detailed an elaborate attack in which a Russian-speaking threat actor used multiple commercial AI services to compromise more than 600 FortiGate security appliances across at least 55 countries over a five week period.

AWS said the apparently low-skilled hacker used multiple AI services to plan and execute the attack, and to find exposed management ports and weak credentials with single-factor authentication.

“One serves as the primary tool developer, attack planner, and operational assistant,” AWS’s CJ Moses wrote. “A second is used as a supplementary attack planner when the actor needs help pivoting within a specific compromised network. In one observed instance, the actor submitted the complete internal topology of an active victim—IP addresses, hostnames, confirmed credentials, and identified services—and requested a step-by-step plan to compromise additional systems they could not access with their existing tools.”

“This activity is distinguished by the threat actor’s use of multiple commercial GenAI services to implement and scale well-known attack techniques throughout every phase of their operations, despite their limited technical capabilities,” Moses continued. “Notably, when this actor encountered hardened environments or more sophisticated defensive measures, they simply moved on to softer targets rather than persisting, underscoring that their advantage lies in AI-augmented efficiency and scale, not in deeper technical skill.”

For attackers, gaining that initial access or foothold into a target network is typically not the difficult part of the intrusion; the tougher bit involves finding ways to move laterally within the victim’s network and plunder important servers and databases. But experts at Orca Security warn that as organizations come to rely more on AI assistants, those agents potentially offer attackers a simpler way to move laterally inside a victim organization’s network post-compromise — by manipulating the AI agents that already have trusted access and some degree of autonomy within the victim’s network.

“By injecting prompt injections in overlooked fields that are fetched by AI agents, hackers can trick LLMs, abuse Agentic tools, and carry significant security incidents,” Orca’s Roi Nisimi and Saurav Hiremath wrote. “Organizations should now add a third pillar to their defense strategy: limiting AI fragility, the ability of agentic systems to be influenced, misled, or quietly weaponized across workflows. While AI boosts productivity and efficiency, it also creates one of the largest attack surfaces the internet has ever seen.”

BEWARE THE ‘LETHAL TRIFECTA’

This gradual dissolution of the traditional boundaries between data and code is one of the more troubling aspects of the AI era, said James Wilson, enterprise technology editor for the security news show Risky Business. Wilson said far too many OpenClaw users are installing the assistant on their personal devices without first placing any security or isolation boundaries around it, such as running it inside of a virtual machine, on an isolated network, with strict firewall rules dictating what kinds of traffic can go in and out.

“I’m a relatively highly skilled practitioner in the software and network engineering and computery space,” Wilson said. “I know I’m not comfortable using these agents unless I’ve done these things, but I think a lot of people are just spinning this up on their laptop and off it runs.”

One important model for managing risk with AI agents involves a concept dubbed the “lethal trifecta” by Simon Willison, co-creator of the Django Web framework. The lethal trifecta holds that if your system has access to private data, exposure to untrusted content, and a way to communicate externally, then it’s vulnerable to private data being stolen.

Image: simonwillison.net.

“If your agent combines these three features, an attacker can easily trick it into accessing your private data and sending it to the attacker,” Willison warned in a frequently cited blog post from June 2025.

As more companies and their employees begin using AI to vibe code software and applications, the volume of machine-generated code is likely to soon overwhelm any manual security reviews. In recognition of this reality, Anthropic recently debuted Claude Code Security, a beta feature that scans codebases for vulnerabilities and suggests targeted software patches for human review.

The U.S. stock market, which is currently heavily weighted toward seven tech giants that are all-in on AI, reacted swiftly to Anthropic’s announcement, wiping roughly $15 billion in market value from major cybersecurity companies in a single day. Laura Ellis, vice president of data and AI at the security firm Rapid7, said the market’s response reflects the growing role of AI in accelerating software development and improving developer productivity.

“The narrative moved quickly: AI is replacing AppSec,” Ellis wrote in a recent blog post. “AI is automating vulnerability detection. AI will make legacy security tooling redundant. The reality is more nuanced. Claude Code Security is a legitimate signal that AI is reshaping parts of the security landscape. The question is what parts, and what it means for the rest of the stack.”

DVULN founder O’Reilly said AI assistants are likely to become a common fixture in corporate environments — whether or not organizations are prepared to manage the new risks introduced by these tools, he said.

“The robot butlers are useful, they’re not going away and the economics of AI agents make widespread adoption inevitable regardless of the security tradeoffs involved,” O’Reilly wrote. “The question isn’t whether we’ll deploy them – we will – but whether we can adapt our security posture fast enough to survive doing so.”

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Child exploitation, grooming, and social media addiction claims put Meta on trial

Meta is facing two trials over child safety allegations in California and New Mexico. The lawsuits are landmark cases, marking the first time that any such accusations have reached a jury. Although over 40 state attorneys general have filed suits about child safety issues with social media, none had gone to trial until now.

The New Mexico case, filed by Attorney General Raúl Torrez in December 2023, centers on child sexual exploitation. Torrez’s team built their evidence by posing as children online and documenting what happened next, in the form of sexual solicitations. The team brought the suit under New Mexico’s Unfair Trade Practices Act, a consumer protection statute that prosecutors argue sidesteps Section 230 protections.

The most damaging material in the trial, which is expected to run seven weeks, may be Meta’s own paperwork. Newly unsealed internal documents revealed that a company safety researcher had warned about the sheer scale of the problem, claiming that around half a million cases of child exploitation are happening daily. Torrez did not mince words about what he believes the platform has become, calling it an online marketplace for human trafficking. From the complaint:

“Meta’s platforms Facebook and Instagram are a breeding ground for predators who target children for human trafficking, the distribution of sexual images, grooming, and solicitation.”

The complaint’s emphasis on weak age verification touches on a broader issue regulators around the world are now grappling with: how platforms verify the age of their youngest users—and how easily those systems can be bypassed.

In our own research into children’s social media accounts, we found that creating underage profiles can be surprisingly straightforward. In some cases, minimal checks or self-declared birthdates were enough to access full accounts. We also identified loopholes that could allow children to encounter content they shouldn’t or make it easier for adults with bad intentions to find them.

The social media and VR giant has pushed back hard, calling the state’s investigation ethically compromised and accusing prosecutors of cherry-picking data. Defence attorney Kevin Huff argued that the company disclosed its risks rather than concealing them.

Yesterday, Stanford psychiatrist Dr. Anna Lembke told the court she believes Meta’s design features are addictive and that the company has been using the term “Problematic Internet Use” internally to avoid acknowledging addiction.

Meanwhile in Los Angeles, a separate bellwether case against Meta and Google opened on Monday. A 20-year-old woman identified only as KGM is at the center of the case. She alleges that YouTube and Instagram hooked her from childhood. She testified that she was watching YouTube at six, on Instagram by nine, and suffered from worsening depression and body dysmorphia. Her case, which TikTok and Snap settled before trial, is the first of more than 2,400 personal injury filings consolidated in the proceeding. Plaintiffs’ attorney Mark Lanier called it a case about:

“two of the richest corporations in history, who have engineered addiction in children’s brains.”

A litany of allegations

None of this appeared from nowhere. In 2021, whistleblower Frances Haugen leaked internal Facebook documents showing the company knew its platforms damaged teenage mental health. In 2023, Meta whistleblower Arturo Béjar testified before the Senate that the company ignored sexual endangerment of children.

Unredacted documents unsealed in the New Mexico case in early 2024 suggested something uglier still: that the company had actively marketed messaging platforms to children while suppressing safety features that weren’t considered profitable. Internal employees sounded alarms for years but executives reportedly chose growth, according to New Mexico AG Raúl Torrez. Last September, whistleblowers said that the company had ignored child sexual abuse in virtual reality environments.

Outside the courtroom, governments around the world are moving faster than the US Congress. Australia banned under 16s from social media in December 2025, becoming the first country to do so. France’s National Assembly followed, approving a ban on social media for under 15s in January by 130 votes to 21. Spain announced its own under 16 ban this month. By last count, at least 15 European governments were considering similar measures. Whether any of these bans will actually work is uncertain, particularly as young users openly discuss ways to bypass controls.

The United States, by contrast, has passed exactly one major federal child online safety law: the Children’s Online Privacy Protection Act (COPPA), in 1998. The Kids Online Safety Act (KOSA), introduced in 2022, passed the Senate 91-3 in mid-2024 then stalled in the House. It was reintroduced last May and has yet to reach a floor vote. States have tried to fill the gap, with 18 proposed similar legislation in 2025, but only one of those was enacted (in Nebraska). A comprehensive federal framework remains nowhere in sight.

On its most recent earnings call, Meta acknowledged it could face material financial losses this year. The pressure is no longer theoretical. The juries in Santa Fe and Los Angeles will now weigh whether the company’s design choices and safety measures crossed legal lines.

If you want to understand how social media platforms can expose children to harmful content—and what parents can realistically do about it—check out our research project on social media safety.


We don’t just report on threats – we help protect your social media

Cybersecurity risks should never spread beyond a headline. Protect your social media accounts by using Malwarebytes Identity Theft Protection.

  •  

Child exploitation, grooming, and social media addiction claims put Meta on trial

Meta is facing two trials over child safety allegations in California and New Mexico. The lawsuits are landmark cases, marking the first time that any such accusations have reached a jury. Although over 40 state attorneys general have filed suits about child safety issues with social media, none had gone to trial until now.

The New Mexico case, filed by Attorney General Raúl Torrez in December 2023, centers on child sexual exploitation. Torrez’s team built their evidence by posing as children online and documenting what happened next, in the form of sexual solicitations. The team brought the suit under New Mexico’s Unfair Trade Practices Act, a consumer protection statute that prosecutors argue sidesteps Section 230 protections.

The most damaging material in the trial, which is expected to run seven weeks, may be Meta’s own paperwork. Newly unsealed internal documents revealed that a company safety researcher had warned about the sheer scale of the problem, claiming that around half a million cases of child exploitation are happening daily. Torrez did not mince words about what he believes the platform has become, calling it an online marketplace for human trafficking. From the complaint:

“Meta’s platforms Facebook and Instagram are a breeding ground for predators who target children for human trafficking, the distribution of sexual images, grooming, and solicitation.”

The complaint’s emphasis on weak age verification touches on a broader issue regulators around the world are now grappling with: how platforms verify the age of their youngest users—and how easily those systems can be bypassed.

In our own research into children’s social media accounts, we found that creating underage profiles can be surprisingly straightforward. In some cases, minimal checks or self-declared birthdates were enough to access full accounts. We also identified loopholes that could allow children to encounter content they shouldn’t or make it easier for adults with bad intentions to find them.

The social media and VR giant has pushed back hard, calling the state’s investigation ethically compromised and accusing prosecutors of cherry-picking data. Defence attorney Kevin Huff argued that the company disclosed its risks rather than concealing them.

Yesterday, Stanford psychiatrist Dr. Anna Lembke told the court she believes Meta’s design features are addictive and that the company has been using the term “Problematic Internet Use” internally to avoid acknowledging addiction.

Meanwhile in Los Angeles, a separate bellwether case against Meta and Google opened on Monday. A 20-year-old woman identified only as KGM is at the center of the case. She alleges that YouTube and Instagram hooked her from childhood. She testified that she was watching YouTube at six, on Instagram by nine, and suffered from worsening depression and body dysmorphia. Her case, which TikTok and Snap settled before trial, is the first of more than 2,400 personal injury filings consolidated in the proceeding. Plaintiffs’ attorney Mark Lanier called it a case about:

“two of the richest corporations in history, who have engineered addiction in children’s brains.”

A litany of allegations

None of this appeared from nowhere. In 2021, whistleblower Frances Haugen leaked internal Facebook documents showing the company knew its platforms damaged teenage mental health. In 2023, Meta whistleblower Arturo Béjar testified before the Senate that the company ignored sexual endangerment of children.

Unredacted documents unsealed in the New Mexico case in early 2024 suggested something uglier still: that the company had actively marketed messaging platforms to children while suppressing safety features that weren’t considered profitable. Internal employees sounded alarms for years but executives reportedly chose growth, according to New Mexico AG Raúl Torrez. Last September, whistleblowers said that the company had ignored child sexual abuse in virtual reality environments.

Outside the courtroom, governments around the world are moving faster than the US Congress. Australia banned under 16s from social media in December 2025, becoming the first country to do so. France’s National Assembly followed, approving a ban on social media for under 15s in January by 130 votes to 21. Spain announced its own under 16 ban this month. By last count, at least 15 European governments were considering similar measures. Whether any of these bans will actually work is uncertain, particularly as young users openly discuss ways to bypass controls.

The United States, by contrast, has passed exactly one major federal child online safety law: the Children’s Online Privacy Protection Act (COPPA), in 1998. The Kids Online Safety Act (KOSA), introduced in 2022, passed the Senate 91-3 in mid-2024 then stalled in the House. It was reintroduced last May and has yet to reach a floor vote. States have tried to fill the gap, with 18 proposed similar legislation in 2025, but only one of those was enacted (in Nebraska). A comprehensive federal framework remains nowhere in sight.

On its most recent earnings call, Meta acknowledged it could face material financial losses this year. The pressure is no longer theoretical. The juries in Santa Fe and Los Angeles will now weigh whether the company’s design choices and safety measures crossed legal lines.

If you want to understand how social media platforms can expose children to harmful content—and what parents can realistically do about it—check out our research project on social media safety.


We don’t just report on threats – we help protect your social media

Cybersecurity risks should never spread beyond a headline. Protect your social media accounts by using Malwarebytes Identity Theft Protection.

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Meta confirms it’s working on premium subscription for its apps

Meta plans to test exclusive features that will be incorporated in paid versions of Facebook, Instagram, and WhatsApp. It confirmed these plans to TechCrunch.

But these plans are not to be confused with the ad-free subscription options that Meta introduced for Facebook and Instagram in the EU, the European Economic Area, and Switzerland in late 2023 and framed as a way to comply with General Data Protection Regulation (GDPR) and Digital Markets Act requirements.

From November 2023, users in those regions could either keep using the services for free with personalized ads or pay a monthly fee for an ad‑free experience. European rules require Meta to get users’ consent in order to show them targeted ads, so this was an obvious attempt to recoup advertising revenue when users declined to give that consent.

This year, users in the UK were given the same choice: use Meta’s products for free or subscribe to use them without ads. But only grudgingly, judging by the tone in the offer… “As part of laws in your region, you have a choice.”

As part of laws in your region, you have a choice
The ad-free option that has been rolling out coincides with the announcement of Meta’s premium subscriptions.

That ad-free option, however, is not what Meta is talking about now.

The newly announced plans are not about ads, and they are also separate from Meta Verified, which starts at around $15 a month and focuses on creators and businesses, offering a verification badge, better support, and anti‑impersonation protection.

Instead, these new subscriptions are likely to focus on additional features—more control over how users share and connect, and possibly tools such as expanded AI capabilities, unlimited audience lists, seeing who you follow that doesn’t follow you back, or viewing stories without the poster knowing it was you.

These examples are unconfirmed. All we know for sure is that Meta plans to test new paid features to see which ones users are willing to pay for and how much they can charge.

Meta has said these features will focus on productivity, creativity, and expanded AI.

My opinion

Unfortunately, this feels like another refusal to listen.

Most of us aren’t asking for more AI in our feeds. We’re asking for a basic sense of control: control over who sees us, what’s tracked about us, and how our data is used to feed an algorithm designed to keep us scrolling.

Users shouldn’t have to choose between being mined for behavioral data or paying a monthly fee just to be left alone. The message baked into “pay or be profiled” is that privacy is now a luxury good, not a default right. But while regulators keep saying the model is unlawful, the experience on the ground still nudges people toward the path of least resistance: accept the tracking and move on.

Even then, this level of choice is only available to users in Europe.

Why not offer the same option to users in the US? Or will it take stronger US privacy regulation to make that happen?


We don’t just report on threats – we help protect your social media

Cybersecurity risks should never spread beyond a headline. Protect your social media accounts by using Malwarebytes Identity Theft Protection.

  •  

Meta confirms it’s working on premium subscription for its apps

Meta plans to test exclusive features that will be incorporated in paid versions of Facebook, Instagram, and WhatsApp. It confirmed these plans to TechCrunch.

But these plans are not to be confused with the ad-free subscription options that Meta introduced for Facebook and Instagram in the EU, the European Economic Area, and Switzerland in late 2023 and framed as a way to comply with General Data Protection Regulation (GDPR) and Digital Markets Act requirements.

From November 2023, users in those regions could either keep using the services for free with personalized ads or pay a monthly fee for an ad‑free experience. European rules require Meta to get users’ consent in order to show them targeted ads, so this was an obvious attempt to recoup advertising revenue when users declined to give that consent.

This year, users in the UK were given the same choice: use Meta’s products for free or subscribe to use them without ads. But only grudgingly, judging by the tone in the offer… “As part of laws in your region, you have a choice.”

As part of laws in your region, you have a choice
The ad-free option that has been rolling out coincides with the announcement of Meta’s premium subscriptions.

That ad-free option, however, is not what Meta is talking about now.

The newly announced plans are not about ads, and they are also separate from Meta Verified, which starts at around $15 a month and focuses on creators and businesses, offering a verification badge, better support, and anti‑impersonation protection.

Instead, these new subscriptions are likely to focus on additional features—more control over how users share and connect, and possibly tools such as expanded AI capabilities, unlimited audience lists, seeing who you follow that doesn’t follow you back, or viewing stories without the poster knowing it was you.

These examples are unconfirmed. All we know for sure is that Meta plans to test new paid features to see which ones users are willing to pay for and how much they can charge.

Meta has said these features will focus on productivity, creativity, and expanded AI.

My opinion

Unfortunately, this feels like another refusal to listen.

Most of us aren’t asking for more AI in our feeds. We’re asking for a basic sense of control: control over who sees us, what’s tracked about us, and how our data is used to feed an algorithm designed to keep us scrolling.

Users shouldn’t have to choose between being mined for behavioral data or paying a monthly fee just to be left alone. The message baked into “pay or be profiled” is that privacy is now a luxury good, not a default right. But while regulators keep saying the model is unlawful, the experience on the ground still nudges people toward the path of least resistance: accept the tracking and move on.

Even then, this level of choice is only available to users in Europe.

Why not offer the same option to users in the US? Or will it take stronger US privacy regulation to make that happen?


We don’t just report on threats – we help protect your social media

Cybersecurity risks should never spread beyond a headline. Protect your social media accounts by using Malwarebytes Identity Theft Protection.

  •  

What to do if you can’t get into your Facebook or Instagram account

How to prove your identity after your account gets hacked and how to improve security for the future

Your Facebook or Instagram account can be your link to friends, a profile for your work or a key to other services, so losing access can be very worrying. Here’s what to do if the worst happens.

If you have access to the phone number or email account associated with your Facebook or Instagram account, try to reset your password by clicking on the “Forgot password?” link on the main Facebook or Instagram login screen. Follow the instructions in the email or text message you receive.

If you no longer have access to the email account linked to your Facebook account, use a device with which you have previously logged into Facebook and go to facebook.com/login/identify. Enter any email address or phone number you might have associated with your account, or find your username which is the string of characters after Facebook.com/ on your page. Click on “No longer have access to these?”, “Forgotten account?” or “Recover” and follow the instructions to prove your identity and reset your password.

If your account was hacked, visit facebook.com/hacked or instagram.com/hacked/ on a device you have previously used to log in and follow the instructions. Visit the help with a hacked account page for Facebook or Instagram.

Change the password to something strong, long and unique, such as a combination of random words or a memorable lyric or quote. Avoid simple or guessable combinations. Use a password manager to help you remember it and other important details.

Turn on two-step verification in the “password and security” section of the Accounts Centre. Use an authentication app or security key for this, not SMS codes. Save your recovery codes somewhere safe in case you lose access to your two-step authentication method.

Turn on “unrecognised login” alerts in the “password and security” section of the Accounts Centre, which will alert you to any suspicious login activity.

Remove any suspicious “friends” from your account – these could be fake accounts or scammers.

If you are eligible, turn on “advanced protection for Facebook” in the “password and security” section of the Accounts Centre.

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© Photograph: bigtunaonline/Alamy

© Photograph: bigtunaonline/Alamy

© Photograph: bigtunaonline/Alamy

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