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The risk awareness radar. A superpower every MSP needs to train

Most of the cyber incidents landing on our desks these days start with someone believing a lie. It’s not a brilliant piece of code that causes most breaches. A convincing email, a confident phone call, and a fake sense of urgency can make people hand over exactly what the attacker needs. Last week I talked […]

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Tools Change. Teach People How to Keep Up

“Make everyone one percent better and it compounds across the team.” That’s the line Joe Head wrote about his own job and when I read it back to him, he didn’t hesitate. “That is 100% the objective,” he said. Joe runs AI adoption for an 80-person team as the only AI automation specialist in the […]

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Cyber-Aware Customers Are Raising the Bar for MSPs and Other Vendors 

Your client is no longer just buying your security advice. They’re auditing whether you live by it.  That was a clear message from my exclusive interview with Heather MacDonald Alford, an MSP finance specialist and owner of Counting Creators.  Heather’s exactly the kind of customer MSPs should be paying attention to. She’s informed, commercially minded, and willing to challenge vendors to […]

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The OSI Model and Its Two Missing Layers

Cybersecurity failures now happen beyond the OSI stack. Faulty governance, the human factor, and AI tools create new attack surfaces. After seven years working across cybersecurity, cloud infrastructure, and Zero Trust architecture, Jayal Yadav explains how we got here and what organizations still get wrong. “The original seven layers of the OSI model still matter. […]

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You Only Know What You’ve Got When Its Gone

Although Cyber Security is often seen as technical and maybe even dull, it has many similarities to our day-to-day life. In this blog I call out one of the most important – You Only Know What You’ve Got When Its Gone. Let me start by putting this statement into context in the current chapter of […]

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OpenClaw Incidents Show Why AI Adoption Pressure Puts Companies at Risk

We’ve had four cases associated with OpenClaw in the last few weeks. This is what one MSP this told me. Not a researcher or a vendor trying to sell me a solution, but somebody that’s already dealing with the consequences, whilst most boards are still deciding whether to pay attention or not For those who […]

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How to Avoid Holiday Shopping Scams (From a Former Cyber Detective)

Christmas is the time where we allow our imaginations to run wild, it’s the season of goodwill, high spirits and Christmas joy. However, cybercriminals don’t take holidays. We still have to be on our guard, and question what is real and what is not. Common Holiday Scams Fake Online Stores Around this time of year, […]

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You’re Not Technical? That Excuse Just Expired!

The world in which there are three groups of people, technical, not technical and those in between, is dead. AI just killed it, And if you’re a business leader still hiding behind “I’m not technical”, your time is up! Who are these groups? Well, the technical group are those who speak in acronyms, hide behind […]

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Cybersecurity Has a Motivation Problem

I’ve worked in cybersecurity long enough to see that our biggest challenge isn’t a technical one, it’s motivational. We can build the strongest firewalls, design the smartest detection systems, and run endless awareness campaigns, but none of it matters if people don’t want to care. That’s the uncomfortable truth; cyber security has a motivation problem. […]

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