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Knee-jerk corporate responses to data leaks protect brands like Qantas β€” but consumers are getting screwed

When courts ban people from accessing leaked data – as happened after the airline’s data breach – only hackers and scammers win

It’s become the playbook for big Australian companies that have customer data stolen in a cyber-attack: call in the lawyers and get a court to block anyone from accessing it.

Qantas ran it after suffering a major cybersecurity attack that accessed the frequent flyer details of 5 million customers.

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Β© Photograph: Bianca de Marchi/AAP

Β© Photograph: Bianca de Marchi/AAP

Β© Photograph: Bianca de Marchi/AAP

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