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How ThreatConnect Senior Security Engineer Matt Brash Rescues SOC Teams from Burnout

The Advanced Persistent Talent series profiles ThreatConnect employees and explores how their work impacts products and offerings, how they got here, and their views on the industry at large. Want to know more about a particular team? Let us know!

How does a biochemistry diplomate wind up working in cybersecurity? For ThreatConnect Senior Security Engineer Matt Brash, it was all about being in the right place, and talking to the right person, at the right time. 

Brash had been working part-time in a suit shop after graduating from university as he planned his next moves when he met a customer who worked in cybersecurity. While he sold the man on the suit, the client sold him on the field. “It was really that one conversation in a suit shop that sort of shaped my career,” he says. It’s turned out to be a perfect fit. 

Analytical by nature, Brash relishes the problem-solving that goes into his work as a security engineer, taking complex problems and transforming them into an actionable game plan. “The intelligence problems that our customers have can often feel overwhelming to them,” Brash says, “and sometimes they need guidance in taking that big problem and breaking it down into small, tangible improvements that we can add over time.” 

That, for Brash, is the most rewarding part of the job — “when you can step back and actually see that a team is working more efficiently and leveraging the data we provide in a meaningful way.” Here’s how he gets it done.

The following conversation has been edited for clarity and length.

What does your job at ThreatConnect entail on a day-to-day basis?

Matt Brash: My job is to help understand customers’ technical needs when it comes to using threat intelligence data, and to then turn those needs into real-world capabilities in our platform. 

ThreatConnect is an automation platform that centralizes lots of different intelligence data into one place, so I help customers understand what types of intelligence they can access and what formats that data is available in. Then, the question becomes, “What do we do with the data?” And that’s about understanding who is going to be able to make decisions based upon that intelligence, so we dig into specific pain points within the rest of the security team to understand how they can use curated intelligence to work more efficiently.

Which side of that equation would you say is more challenging?

Definitely the latter. I think threat intelligence teams sometimes struggle to justify their value. They provide huge value to security organizations, but it’s not always easily quantifiable. We help customers capture key metrics to demonstrate the performance improvement that intelligence provides.

I also find that intelligence teams are often positioned as sort of a side team for the rest of the security, whereas at ThreatConnect, we’re trying to empower them to feel that actually, no, intelligence is really the heart and knowledge base that should inform all of the security teams. That’s the mentality change we’re trying to drive.

What excites you most about this work?

It sounds really cliche, but it’s probably solving complex problems — being able to tangibly see that we’ve improved a customer’s business processes through automation, or by making data more accessible to the right security stakeholders. That’s really the most enjoyable part of the job, when you can step back and actually see that a team is working more efficiently and leveraging the data we provide in a meaningful way.

What’s the most interesting challenge you’ve worked on this year?

The one that stood out for me was helping an organization really operationalize their data. We work with lots of clients from different industries, and a lot of the time, it’s not a data problem. They already have access to lots of threat intelligence data, but they don’t, perhaps, know how to prioritize what is relevant to them and then automate feeding this data into their existing processes. 

That’s really the type of problem I like to solve, because cyber as an industry has a big burnout problem. Most security teams we speak to say, “We have too many alerts. We’re always working outside of our normal working hours.” If we can help those analysts work more efficiently, they’re going to get greater job satisfaction.

How has cybersecurity changed in the time you’ve worked in this space?

AI has completely flipped the narrative for most organizations in the last 18 months. For example, it’s being used to produce deepfakes, so organizations can no longer trust who they are potentially communicating with. Malware engineers are also using AI to constantly produce new strains of malware. Just like adversaries use AI to target us, we need to know how to use AI to better detect these things. 

At the same time, every organization in the world is adopting AI in their main technologies. Whether you work in marketing, sales, or HR, you’re probably using a product today that has some underlying generative or agentic AI capabilities. So the question is, how are we going to make sure that the models that underline those systems can’t be tampered with by adversaries? All of this, I think, is the new frontier of cyber war.

How do you like to spend your time outside of work?

I made a big lifestyle move a few years ago. I’ve been a West Londoner most of my life; I was born in West London and always sort of stayed around the area, but my wife and I moved to a farm in the west of Ireland three years ago.  I really like the outdoors. I love treks. I love cold water swims and go swimming all year round — December, January, February. I love just being out in the water. 

Golf is my other passion. I’m very bad at it; I don’t have a good handicap, but still, I think golf is a good way of mentally unwinding, especially when you’re in a high-stress job like we are. You’re always on when you work in a sales engineering role, always thinking about, “How can I improve this for a customer?” When I’m golfing, I can just completely switch off.

Cold water swimming sounds like a mental challenge as well as a physical one. What makes it rewarding for you?

My sales guys and I have a sort of inside joke about winners’ mentality: you’ve got to push through pain to get what you want in life. Maybe it’s got a little bit to do with that. If you can master your reaction to cold water, you come out, and you feel very relaxed. It’s almost like you pushed yourself through an endurance test, and whenever you actually go through that barrier, you feel like you’ve achieved something.

The post How ThreatConnect Senior Security Engineer Matt Brash Rescues SOC Teams from Burnout appeared first on ThreatConnect.

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How ThreatConnect’s Senior Solution Architect Puts a Dollar Value on Risk

The Advanced Persistent Talent series profiles ThreatConnect employees and explores how their work impacts products and offerings, how they got here, and their views on the industry at large. Want to know more about a particular team? Let us know!

When you work in risk quantification, you face two main challenges: helping clients understand the value of what you do, and then helping them implement it. But after working in risk quantification since 2016, with another 10 years of experience in risk management, ThreatConnect’s Senior Solution Architect Tim Wynkoop has become an expert at both.  

Risk quantification can provide actionable data that enables decision-makers to prioritize better and act faster, but only with the right strategy. According to Wynkoop, the key is to know what you need to measure and what you don’t. Without that discernment, he says, “You’re trying to boil the ocean.”

Outside of work, Wynkoop enjoys traveling and putting his strategic mind to use while playing board games. Surprisingly, his favorite is not Risk. Read on to learn how he protects clients even while working from halfway around the world.

The following conversation has been edited for clarity and length.

How did you get into threat intelligence and risk quantification? 

Tim Wynkoop: I’ve been in risk management since about 2006 and worked in a variety of different roles, mostly in the banking world and the financial sector. I’ve held operational risk roles, as well as business continuity and disaster recovery positions. In 2016, I transitioned into risk quantification, leveraging the FAIR model at a predecessor to ThreatConnect. Then, I helped a customer build a risk management program before ultimately coming here.

How did that journey shape how you approach what you do?

There was a little bit of an awakening. Throughout that process, I was using subjective risk measurements like “inherent” versus “likely.” That’s where risk quantification came into play. 

Really, risk quantification is a decision enablement tool. The whole crux of risk quantification is that it should enable me to make better decisions, whatever that decision is: Should I invest in this control? Should I patch this vulnerability versus that vulnerability? Should I invest in these other things? What should I do about this? Is this an acceptable amount of risk to my organization? 

With risk quantification, I’m actually able to say, “Look, if this is the bad thing that you’re worried about happening, here’s how much it’s going to cost you.”

What does your role look like at ThreatConnect?

Officially, I help on the pre-sales side, where I give demos, help people figure out what their problems are, and explain, “Why is risk quantification better than what you do?” However, given my background, I also help out with customer success on the post-sales side. 

A lot of the time, when people get into risk quantification, they want to measure everything. And yes, you can do that, but you’re trying to boil the ocean. You’re trying to do too much, too fast. So when someone does become a customer, I help them identify, “What are you all trying to do? How can we help you get there and also get value out of the platform?”

What, to you, is the top benefit of risk quantification?

Honestly, it goes back to that ability to make an informed decision that’s defensible. If you’re going to go to an executive, or your board, or whoever owns the money organization, and say, “I need $10 million to fix these problems that we’re going to have,” it’s not enough to say, “because I said so.” It makes a difference to actually be able to say, “Look, I need $10 million because it’s going to reduce our risk by $20 million.”

How do you assign a dollar value to a risk?

To quantify risk, you basically need to ask a couple of questions: first, what problem are you trying to solve, and second, what’s the bad thing you’re worried about happening? 

If you’re able to say, “This is the bad thing I’m worried about happening” — meaning, somebody doing something bad to a thing of value  — then the last question is, what are you doing to protect yourself from that? So let’s say you’re trying to protect valuables inside your house. If you’re living in a high-crime neighborhood, are you leaving your door unlocked? 

That’s basically what risk quantification is. It’s saying, “When this bad thing happens, what’s the impact on me if this bad thing were to happen?”

How do you spend your time outside of ThreatConnect?  

My wife is a pediatric ICU doctor and a malaria researcher, so we spend six months out of the year in Africa. I can still work there, but that’s an interesting thing. I enjoy traveling — being able to visit new places and try new things. And then, we have a ten-month-old, so that’s a whole interesting new adventure.

But other than that, I’m a quasi nerd. I’m not as nerdy as other people, but I enjoy playing board games and things like that.

What is your favorite board game? The obvious choice here would be Risk!

Surprisingly, not Risk. I would say, like, Settlers of Catan or Ticket to Ride — those types of strategic games.

And how do you balance working while traveling abroad in a different time zone?

Ultimately, I adjust my schedule. I still basically stay on Eastern hours. Because of my role, I support global, so I don’t usually start my day until the afternoon over there, because it’s six or seven hours ahead, but it’s also more convenient for me to work with some of our international clients because of the time difference.

Have you traveled since welcoming your little one?  

We went last year. That was a little bit more challenging, because she was only three months old at the time. We had somebody who would help watch her a couple of days before that time, and then my wife and I would just switch off, but she didn’t want anybody other than us. It was only for a month, so it wasn’t too bad. We’re hoping that this time around, she’ll be more open to having other people hang out with her.

Does working in risk quantification and risk management shape your approach to problem-solving and prioritization in everyday life? 

I would say yes, mainly because everybody deals with risk. For example, if you’re married, you’re taking a risk telling your spouse that you’re going to be home at 6:00 if you won’t get home until 6:30. If that happens once, OK. But if  you’re consistently wrong, there’s risk management there. 

So, yes, I would say that working in risk quantification has helped me take a logical approach to asking, “Is it worth the outcome in doing things a certain way?” But then again, I am also a risk taker. I’ve gone bungee jumping twice, and I would do that again in a heartbeat. I’ve gone skydiving twice. My wife’s like, “You work in risk. Why do you want to do this?” And I’m like, “Well, because it’s fun!”

The post How ThreatConnect’s Senior Solution Architect Puts a Dollar Value on Risk appeared first on ThreatConnect.

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