Your client is no longer just buying your security advice. They’re auditing whether you live by it.  That was a clear message from my exclusive interview with Heather MacDonald Alford, an MSP finance specialist and owner of Counting Creators.  Heather’s exactly the kind of customer MSPs should be paying attention to. She’s informed, commercially minded, and willing to challenge vendors to […]

The post Cyber-Aware Customers Are Raising the Bar for MSPs and Other Vendors  appeared first on Heimdal Security Blog.

MSPs spend too much time talking to other MSPs and not enough time talking to the people they’re supposed to serve.  That’s Paul Croker’s view of some of the channel’s biggest growth problems.   While most industry events bring technology professionals together, they rarely put them in the same room as the business leaders making […]

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