EFF joins 18 organizations in writing a letter to UK policymakers urging them to address the root causes of online harm—rather than undermining the open web through blunt restrictions.

The coalition, which includes Mozilla, Tor Project, and Open Rights Group, warns that proposed measures following the passage of the Children’s Wellbeing and Schools Bill risk fundamentally reshaping the internet in harmful ways. Chief among these proposals are sweeping age-gating requirements and access restrictions that would apply not only to young people, but effectively to all users.

While framed as efforts to protect children online, these policies rely heavily on age assurance technologies that are either inaccurate, privacy-invasive, or both. As the letter notes, mandating such systems across a wide range of services—from social media and video games to VPNs and even basic websites—would force users to verify their identity simply to access the web. This creates serious risks, including expanded surveillance, data breaches, and the erosion of anonymity.

Beyond privacy concerns, the signatories argue that these measures threaten the core architecture of the open internet. Age-gating at scale could fragment the web into a patchwork of restricted jurisdictions, limit access to information, and entrench the dominance of powerful gatekeepers like app stores and platform ecosystems. In doing so, policymakers risk weakening the very qualities—interoperability, accessibility, and openness—that have made the internet a global public resource.

The letter also emphasizes what’s missing from the current policy approach: meaningful efforts to address the underlying drivers of online harm. Many digital platforms are designed to maximize engagement and profit through pervasive data collection and targeted advertising, often at the expense of user safety and autonomy. Rather than imposing access bans, the coalition calls on UK policymakers to hold companies accountable for these systemic practices and to prioritize user rights by design.

Importantly, the signatories highlight that the internet remains a vital space for young people: offering access to information, support networks, and opportunities for expression that may not exist offline. Policies that restrict access risk cutting off these lifelines without meaningfully reducing harm.

The message is clear: protecting users online requires more than heavy-handed restrictions. It demands thoughtful, rights-respecting policies that tackle the business models and design choices driving harm, while preserving the open, global nature of the web.

Digital Fairness in the EU

The next few years will be decisive for EU digital policymaking. With major laws like the Digital Services Act, the Digital Markets Act, and the AI Act now in place, the EU is entering an enforcement era that will show whether these rules are rights-respecting or drift toward overreach and corporate control. With the proposed EU’s Digital Fairness Act (DFA), the Commission is now turning to increasingly visible risks for users, such as dark patterns and exploitative personalization. Its “Digital Fairness Fitness Check” makes clear that existing consumer rules need updating to reflect how digital markets operate today.

But not all proposed solutions point in the right direction. Regulators are already flirting with measures that rely on expanded surveillance, such as age verification mandates—surface-level fixes that risk undermining fundamental rights while offering little more than a false sense of protection.

For EFF, digital fairness means addressing the root causes of harm, not requiring platforms to exert more control over their users. It means safeguarding privacy, freedom of expression, and the rights of users and developers.

If the DFA is to make a real difference, it must tackle structural imbalances. Lawmakers should focus on two interlocking principles. First, prioritize privacy. Reforms should address harms driven by surveillance-based business models, alongside deceptive design practices that impair informed choices. Second, strengthen user sovereignty, which is also a necessary precondition for European digital sovereignty more broadly. Strengthening user sovereignty means taking measures that address user lock-in, coercive contract terms, and manipulative defaults that limit users’ ability to freely choose how they use digital products and services.

Together, these principles would support the EU’s objectives of consistent consumer protection, fair markets, and a more coherent legal framework. If implemented properly, the EU could address power imbalances and build trust in Europe’s digital economy.

Ban Dark Patterns

Dark patterns are practices that impair users’ ability to make informed and autonomous decisions. Many companies deploy these tactics through interface design to steer choices and influence behavior. Their impact goes beyond poor consumer decisions. Dark patterns push users to share personal data they would not otherwise disclose and undermine autonomy by making alternatives harder to access.

The DFA should address this by clearly prohibiting misleading interfaces that distort user choice in commercial contexts. While the Digital Services Act introduced a definition, it only partially bans such practices and leaves gaps across existing consumer law rules. The DFA should close these gaps by, at the very least, introducing explicit prohibitions and clearer enforcement rules, without resorting to design mandates.

Tackle Commercial Surveillance

At the core of digital unfairness lies the pervasive collection and use of personal data. Surveillance and profiling drive many of the harms regulators are trying to address, from dark patterns to exploitative personalization. The DFA should tackle these incentives directly by reducing reliance on surveillance-based business models. These practices are fundamentally incompatible with privacy and fairness, and they distort digital markets by rewarding data exploitation rather than quality of service. At a minimum, the DFA should address unfair profiling and surveillance advertising by strengthening privacy rights and banning pay-for-privacy schemes. Users should not have to trade their data or pay extra to avoid being tracked. Accordingly, the DFA should support the recognition of automated privacy signals by web browsers and mobile operating systems, which give users a better way to reject tracking and exercise their rights. Practices that override such signals through banners or interface design should be considered unfair.

Addressing surveillance and profiling also protects children, since many online harms are tied to the collection and exploitation of their data. Systems that serve ads or curate content often rely on intrusive profiling practices, raising concerns about privacy and fairness, particularly when applied to minors. Rather than turning to invasive age verification, the focus should be on limiting data use by default.

Strengthen User Sovereignty

There is a major gap in how EU law addresses user autonomy in digital markets: many digital products and services still restrict what people can do with what they pay for through opaque or one-sided licensing terms, technical protection measures, and remote controls. These mechanisms increasingly limit lawful use, modification, or access after purchase, allowing providers to revoke access, disable functionalities, or degrade performance over time. In practice, this turns ownership into a conditional rental.

Consumers must be able to use and resell digital goods without hidden limitations and with clear licensing terms. Too often, technical and contractual lock-ins, including remote lockouts and unilateral restrictions on functionality, erode that control. Recent legal reforms show that progress is possible. Rules such as those under the Digital Markets Act have begun to curb technical and contractual barriers and promote user choice. However, many restrictions persist.

The DFA must address these practices by targeting unfair post-sale restrictions and strengthening users’ ability to control and switch services. This means setting clear limits on unfair terms and misleading practices, alongside robust transparency on how digital services function over time. It should also strengthen interoperability and support user control, allowing people to access third-party applications and to let trusted applications act on their behalf, reducing lock-in and expanding meaningful choice in how users interact with digital services.

This is the fifth and final installment of a blog series reflecting on the global digital legacy of the 2011 Arab uprisings. You can read the rest of the series here.

If the Arab Spring was defined by optimism about what the internet could do, the years since have been marked by a more sober understanding of what it takes to defend it. 

Back in 2011, the term “digital rights” was still fairly new. While in the decades prior, open source and hacker communities—as well as a handful of organizations including EFF—had advocated for digital freedoms, it was through the merging of disparate communities from around the world in the 2000s that digital rights came to be more clearly understood as an extension of fundamental human rights.

In 2011, we observed that there were only a few organizations focused on digital rights in the region. Groups like Nawaat, which emerged from the Tunisian diaspora under the Ben Ali regime; the Arab Digital Expression Foundation, formed to promote the creative use of technology; and SMEX, which was initially created to teach journalists and others about social media but has grown to become a powerful force in the region, led the way. Since that time, dozens of organizations have emerged throughout the region to promote freedom of expression, innovation, privacy, and digital security.

Understanding how the digital rights movement evolved in the Middle East and North Africa requires a closer look at the communities that shaped it, and the organizations that are carrying on the fight today. Perspectives from people and organizations that were key to these efforts offer critical insight into how the movement has grown and what challenges lie ahead.

Reem Almasri, a senior researcher and digital sovereignty consultant, says that:

‘Digital rights’ emerged as a term around the Arab Spring, when the internet was still a fairly unregulated space, we were still trying to figure out the tech companies’ policies, and force governments to look at the internet as a fundamental right like water and electricity.

But then the need to converge digital rights to everyday rights—economic, political, social rights—and to connect it to geopolitics has started to be thought about, and to be in discussion as well. And to not look at digital rights as a separate field from everything else that’s affecting it, from the geopolitical context.

Mohamad Najem, who co-founded SMEX in 2008 and has led it to become the largest organization in the region, told me that, at the time, “Nobody gave [social media] a lot of attention in our region.” Their work was “a positive approach to social media, how we can democratize sharing information, how we can share more from civil society, change people’s minds, et cetera.”

“After that phase,” he continues, “we can think about 2012-2013—after the Arab Spring, as an organization we started looking at the infrastructure of the internet, and how freedom of expression and privacy are affected. That’s when we started looking more at what we call digital rights.”

Towards Tech Accountability

In the aftermath of the Arab Spring, social media companies moved from a largely hands-off approach to governance toward more formalized—and often opaque—content moderation systems. Platforms expanded their trust and safety teams and began working more closely with civil society through trusted partnerships in the region and globally. But, Mohamad Najem says:

After the expansion of tech accountability itself and the adaptation of tech companies, we’ve noticed that it’s not taking us anywhere. Gradually we’ve come to a new phase where it feels like tech accountability is an economy by itself that is not leading to real results. So the next phase for us at least and maybe for others in global majority communities is how we can focus on digital public good, how we can push more governments, private and public institutions to adopt more open source software, to look at the ecosystem and understand the US threats happening now, et cetera.

Another group that has played a key role in the fight for digital rights and tech accountability in the region is 7amleh, a Palestinian organization that was founded in 2013. At the time, says Jalal Abukhater:

[I]t was unique and interesting in Palestinian society to have a human rights organization dedicated fully to the topic of digital rights, you know, human rights in a digital format. However, with the years, we saw various milestones, we saw progress of policy decisions and movements through the Israeli government to influence content moderation in Big Tech companies. We saw problems there as an organization.

7amleh took a leading stance in fighting to preserve the digital rights of Palestinians during a period where there was a very strong influence through the Israeli government. There was actually quite important reporting coming through 7amleh on the situation of online content moderation at a time when it wasn’t really a topic being discussed but it was very clearly a situation where there was major influence by government and political suppression happening as a result.

An Ever-Expanding Ecosystem

While in the early days, the digital rights movement attracted specialists, today, people from other fields have recognized how digital rights intersect with their work, and the digital rights community has embraced them.

Almasri says:

Because the digital rights movement has been decentralizing and has stopped being a speciality, it stopped being an exclusive thing for digital rights specialists, since of course the internet not only in the Arab region but all over the world has become a fundamental infrastructure for running any kind of sensitive operations, or operations in general…all types of organizations, and companies, and initiatives are thinking about their digital security, about how internet laws are affecting the use of the internet, or putting them at risk, and how surveillance technologies are affecting their operations.

Abukhater credits the collaborative work that emerged within the region over the years in building the movement’s strength:

[Today], civil society and digital civil society have many forums, many coalitions and networks, but it’s always important to remember that this is work that builds over many years of experience, and relationships, and networks—that it’s different parties coming to support each other at different phases to ensure that this kind of work succeeds and that this ecosystem is sustained globally with support from partner organizations which were very crucial in ensuring that this ecosystem is sustained, especially in Palestine.

Growing Collaborations

Conferences like Bread and Net, first held in Beirut in 2018, and the Palestine Digital Activism Forum (PDAF), first held in Ramallah in 2017, bring activists, academics, journalists, and other practitioners together to network and learn about each other’s work. The pandemic, conflict, and other barriers haven’t stopped either conference from carrying on: PDAF has become an annual virtual event that draws big-name speakers, while Bread & Net has spaced out its meetings but continues to draw bigger crowds each time. 

Almasri credits these meetings with expanding the movement beyond the traditional techies and activists who first got involved. “You see a wide spectrum of different fields. You see artists, archivists, journalists joining these conversations, which is definitely on the brighter side of things when it comes to this field, or this scene.”

She also credits the emergence of alliances such as the Middle East Alliance for Digital Rights (MADR, of which EFF is a member), founded in 2020 by individuals and organizations who had been working together for many years to formalize those collaborations.

“Other than the collaborations at the advocacy level, [MADR] creates a sort of pressure point on Big Tech, on content moderation policies, allows for certain coordination at the level of the UN, et cetera, which I see as really positive because it brings some of the redundant efforts together and helps decide on priorities.”

Looking Forward

In thinking about the future of the movement, Almasri and Najem agree that digital rights are no longer a niche. In Najem’s words, “It’s about everything else…it’s about everything.” 

Almasri adds:

[W]hen it comes to priorities, things that this scene has been working on, I feel that October 7 [2023] was a big turning point in the way that digital rights activists, researchers, and academics—this field—is looking at digital rights in general. Of course, there is the major question of the need to revise tactics to fight Israel’s tech-enabled genocide that is also empowered by the global economy, big tech, and governments of the world?  What alliances should we start building on a regional and global level?

She sees ‘digital sovereignty,’ the ability of people and communities to choose, control, and use technology that serves their needs and values, as one of the next big topics for the movement to tackle, as debates over who owns and hosts our data have sharpened amid revelations that U.S. companies have played a role in regional conflicts.

There have been pockets of debates on how to achieve digital sovereignty, especially from human rights organizations documenting war crimes … There’s an awareness of how the dependence on US-based providers, cloud storage, even hosting infrastructure is a risk, especially after how using these services has been weaponized against the digital existence of certain organizations in the region that have been deplatformed or had their content removed on platforms like Meta and YouTube because their content doesn’t align with the foreign policy of the United States…so it raises a big question about how we look at digital independence, what is the spectrum of independence that civil society in the region can achieve, and in relation to what’s available as well.

Almasri also points to the role of researchers in the region:

There has been a lot more research on the political economy of surveillance technologies, so not only looking at how governments are using them, but their supply chain, who’s investing in these technologies, and how geopolitical networks empowered their proliferation in the hands of governments.

This is where studies looking at the political economy of AI and the military become important, trying to understand how this field of weapons, the military, and AI grew together as part of this global capitalist system rather than looking at these technologies in silos, that is. Looking at the proliferation of these technologies from a geopolitical point of view, looking at the bigger ecosystem rather than zooming in to the specifics of it. I think this has been a big development in the way that we look at digital rights, and the way that digital rights have been converged and integrated into the geopolitical scene.

As the global digital rights community continues to expand, it’s clear that the questions at its core are no longer just about access or expression, but about power—who holds it, how it is exercised, and who is left out of its protections. What began as a fight to keep the internet open has become a broader effort to reimagine it—an effort that is grappling with questions of infrastructure, ownership, and the global inequalities embedded in both.

And yet, despite the scale of these challenges, the movement’s strength lies in the solidarity, the ecosystems, and the networks it has spent more than a decade building. From the early days of the blogging and techie communities to the increasingly powerful digital rights community, advocates in the region have gone up against dictators, endured war and repression, yet remain determined to push forward.