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Undermining the trust boundary: Investigating a stealthy intrusion through third-party compromise

In recent years, many sophisticated intrusions have increasingly avoided using noisy exploits, obvious malware, or custom tooling, instead leveraging systems that organizations already trust within their environments. By operating through legitimate and trusted administrative mechanisms, threat actors could more easily blend seamlessly into routine operations and remain undetected.

Microsoft Incident Response investigated an intrusion that followed this pattern. What initially appeared as routine administrative activity was instead found to be a coordinated campaign abusing trusted operational relationships and authentication processes to establish durable access. The threat actor in this incident leveraged a compromised third-party IT services provider and legitimate IT management tools to conduct a stealthy campaign focusing on long-term access, credential theft, and establishing a persistent foothold.

This blog walks through how the intrusion unfolded, why it was difficult to detect, and how trusted systems, including identity infrastructure, operational tooling, and third-party management relationships were leveraged to sustain access. By examining the investigation end to end, we highlight how modern intrusions succeed without reliance on malware-heavy techniques and what defenders can learn from identifying abuse in environments where trust is implicit. We also provide mitigation and protection recommendations, as well as Microsoft Defender detection and hunting guidance to help identify and investigate related activity.

Abuse of trusted relationships as an attack delivery mechanism

Rather than relying on exploits or malware-based delivery, this attack leveraged an existing trusted operational relationship for malicious activity across the environment. The investigation identified HPE Operations Agent (OA), an approved and signed enterprise management tool commonly used for monitoring and administrative automation, as the primary delivery mechanism. Importantly, this did not involve any vulnerability or flaw in HPE OA itself.

Analysis during the incident response process revealed that management of this operational platform had been delegated to a third-party IT services provider, expanding the trust boundary beyond the organization itself. While such arrangements are operationally common, they introduce implicit trust paths that, if compromised, could be leveraged by threat actors to move within the environment using legitimate access and tooling.

By operating through the HPE OA framework, the threat actor executed scripts and binaries in a manner indistinguishable from normal operations, allowing malicious activity to blend seamlessly into expected behavior and delaying detection.

This technique aligns with MITRE ATT&CK T1199 – Trusted Relationship, in which threat actors exploit established trust relationships to extend access. In this case, the threat actor’s ability to operate entirely through trusted systems allowed them to establish a foothold and execute follow-on actions without relying on exploit-driven techniques.

Attack timeline

This timeline provides a high-level summary of the intrusion, highlighting key phases of the attack. A detailed analysis of each stage is presented in the sections that follow.

Timeline diagram illustrating a cyberattack progression across 106 days, detailing key stages such as initial access, discovery, credential access, persistence, command and control, and lateral movement. Each stage is accompanied by text describing specific malware or tools used, including Wks, DC01, WEB-21, WEB-02, WIB-02, Sql-01, and DC-02, highlighting creation and execution of files like Mimikatz, Ghost.inf.aspx, and msupdate.dll.
Figure 1. Attack timeline

Day 1: Initial foothold established

The threat actor gained initial access to the environment by compromising a third-party IT services provider and began operating through trusted systems, enabling execution without triggering immediate alerts.

Days 9–14: Credential access achieved

Credential interception capabilities were introduced on domain infrastructure, allowing the threat actor to harvest and reuse credentials to expand access across devices.

Days 24–32: Web-based persistence established

Persistent access was established on internet-facing servers, enabling the threat actor to maintain repeated access even if individual artifacts were removed.

Days 40–60: Lateral movement and remote access

The threat actor leveraged harvested credentials and covert connectivity to move laterally across devices, including highly sensitive assets.

Days 54–55: Additional credential interception deployed

Credential harvesting was further expanded on domain controllers, ensuring continued access during authentication and password change events.

Days 104–106: Persistence reestablished

Following initial detection, the threat actor returned to previously established access points to reenable persistence and deploy additional tooling.

Day 123: Incident response engagement

Microsoft Incident Response was engaged to investigate the intrusion.

Methods, tools, and access strategies

Initial access

During the investigation, two internet-exposed web servers, WEB-01 and WEB-02, were identified as the earliest known compromised assets. A web shell, Errors.aspx, was discovered on both of these devices; however, there was no indication that the servers had been previously exploited, and the mechanism that deployed the web shells couldn’t be determined.

Using intelligence from Microsoft Threat Intelligence regarding a known malicious domain, Microsoft Incident Response was able to identify a workstation communicating with this infrastructure. This led to the discovery of an execution path involving this domain, which revealed another execution path in which VBScripts (abc003.vbs) were deployed through HPE Operations Manager (HPOM).

HPOM and HPE OA form a distributed IT infrastructure monitoring platform. HPOM functions as a centralized management console for monitoring devices’ health, performance, and availability, while HPE OA is deployed on managed hosts to collect telemetry and execute automated, scheduled, or operator-initiated actions across the environment. In this case, the HPOM was operated by a third-party service provider responsible for managing the customer’s infrastructure.

The threat actor, operating HPOM, executed VBScripts on multiple servers, including the web server and a domain controller. The VBScripts had the following functionality:

  • System network configuration discovery
  • Active Directory discovery
  • External IP address discovery through PowerShell
Diagram illustrating a cyberattack workflow starting from a threat actor controlling HPE Operations Manager, which executes VBScripts on multiple servers (WEB-01, WEB-02, DC-01, WKS). Key actions include creating web shells, registering a network provider, writing credentials to specific files, and sending DNS requests for active directory discovery, with solid and dotted arrows indicating successful and likely successful steps.
Figure 2. Performed activities using HPOM

Credential access

After gaining initial access, the threat actor shifted focus to credential harvesting. The threat actor registered a legitimate network provider named mslogon on the domain controller DC01 through the same HP OA to hijack the authentication process. Network providers integrate into the Windows authentication mechanism, allowing the threat actor to capture cleartext user credentials during user sign-in and password changes. By delivering the component through a trusted and legitimate management channel, the threat actor was able to blend in with routine administrative activity and remain undetected for an extended period.

Analysis of the deployed network provider dynamic link library (DLL), mslogon.dll, revealed the deliberate abuse of Windows Credential Manager APIs, specifically NPLogonNotify and NPPasswordChangeNotify. These APIs are designed to notify registered providers during authentication events.

Screenshot of C++ code comparing two functions, NPLogonNotify and NPPasswordChangeNotify, related to user authentication and password change processes
Figure 3. NPLogonNotify and NPPasswordChangeNotify APIs

NPLogonNotify is triggered when a user performs an interactive sign in. When triggered, the DLL captures the submitted username and password in cleartext.

NPPasswordChangeNotify is invoked when a user changes their password using secure attention sequence (Ctrl+Alt+Delete). When triggered, the DLL captured both the old and new credential pairs. These passwords are stored in cleartext under C:\Users\Public\Music\abc123c.d. This file enabled the threat actors to reuse both the current valid credentials and historical passwords for lateral movement.

Diagram illustrating a credential theft process where a user enters credentials into Winlogon, which uses RPC to send credentials to MPNotify. MPNotify then sends credentials to a malicious network provider that writes clear text credentials to an output file
Figure 4. Flow of credentials to the malicious network provider in the sign-in process

Later in the intrusion, on DC01 and DC02, the threat actor registered a malicious password filter, passms.dll, into the Windows authentication process by adding it to the Local Security Authority (LSA) notification packageconfiguration. Password filters are loaded by the Local Security Authority Subsystem Service (LSASS) on domain controllers and are invoked whenever a password is set or changed. This abused a legitimate Windows extensibility mechanism, which helped the threat actor blend in and remain undetected for an extended period; similar tactics were observed earlier in the intrusion.

During a password change operation, LSASS calls the PasswordFilter() API for each DLL listed under the Notification Packages registry value (Figure 5). The function receives the username and password in cleartext as input parameters. By registering a malicious password filter, the threat actor gained visibility into password modification events at the system level, allowing credential capture during normal authentication workflows.

Figure 5. Suspicious notification package passms on DC01 and DC02

When triggered, passms.dll intercepted the credential data and wrote the output toC:\ProgramData\WindowsUpdateService\UpdateDir\Ipd. The captured data was not stored in cleartext. Instead, it was double encoded, first by using Base64, followed by a custom encoding routine embedded within the DLL.

Screenshot of a text-based cryptographic key generation interface displaying a custom alphabet, clear text input, Base64 encoded string, expanded key, and key components. Key sections are labeled with black and gray blocks highlighting sensitive data
Figure 6. Reverse engineering of the custom encoding logic enabled recovery of the original values

A second module, msupdate.dll, was created on DC01 and DC02 which operated alongside passms.dll. It was invoked using the following command:

Screenshot of a PowerShell command executed in a terminal window, showing a script that loads a system assembly and retrieves information about a Windows hook program
Figure 7. Command invoking msupdate.dll

Once invoked, the module read the contents of the Ipd file and transferred the encoded data over Server Message Block (SMB) to remote shares. The data was written into a file named icon02.jpeg, likely intended to blend with legitimate image assets.

In addition to SMB-based staging, msupdate.dll also contained email exfiltration capabilities. The module could send messages with the subject line “Update Service” using a predefined Simple Mail Transfer Protocol (SMTP) server, recipient address, and credentials retrieved from local files.

Execution

Execution was achieved through the abuse of an existing enterprise automation channel, allowing malicious VBScript and PowerShell scripts to run under the context of trusted system processes. By leveraging HPE OA to launch abc003.vbs, the threat actor performed system, network, and Active Directory discovery, while maintaining a low-noise execution profile.

Screenshot of a PowerShell script with code blocks connected by blue arrows illustrating flow and dependencies. Script resolves domain names, retrieves computer system information, filters results based on specific criteria, and outputs computer names, with key variables and functions labeled for clarity.
Figure 8. Snippets of the code for abc003.vbs

On internet-facing web servers, execution was achieved through web shells (Errors.aspx and modified Signoff.aspx), which were used to run PowerShell scripts, deploy binaries, and trigger follow-on activity such as credential access and tunnelling tools.

Persistence

Web shells were the primary persistence mechanisms deployed on internet-facing web servers, WEB-01 and WEB-02. An initial web shell, Errors.aspx,allowed the threat actor to write files to disk. This was later used to modify a legitimate application page, Signoff.aspx, to load a secondary web shell, ghost.inc, from the Windows temporary directory. The secondary web shell provided command execution, file upload, and download capabilities, enabling repeated access even if individual artifacts were removed. This persistence relied on modifying existing application files rather than introducing new services, reducing the likelihood of detection.

Diagram a threat actor accessing a web shell on Errors.aspx, which then creates and adds code to Signoff.aspx and WEB-01/WEB-02 servers.
Figure 9. Web shell creations and usage

The HPE OA was present on both servers and was highly likely used to deploy the web shell. However, because neither server had endpoint detection and response (EDR) coverage, Microsoft Incident Response was unable to confirm this. As a result, the origin and creation mechanism of the web shell, Errors.aspx, on the web server remain unknown.

Persistence was reinforced through the registration of malicious authentication components on domain controllers, DC01 and DC02, ensuring credential interception continued across reboot and credential reset events.

Prior to establishing persistent access, the threat actor first identified internal servers with outbound internet connectivity that could support tunneling. This discovery led to subsequent deployment of ngrok as a persistence mechanism. Instances of ngrok were launched on these internal servers, exposing them through encrypted tunnels to the threat actor’s infrastructure. These tunnels enabled continued inbound access for Remote Desktop Protocol (RDP) sessions without requiring exposed firewall ports, allowing persistence even in environments with restrictive perimeter controls.

Lateral movement

After establishing credential access, execution, and persistence, the threat actor moved laterally using a combination of valid credentials, remote management protocols, and covert network tunnelling using ngrok.

A compromised high-privileged account was used to initiate RDP sessions across the environment, enabling interactive access to critical devices including SQL servers and domain controllers.

To conceal the true source of these connections, the threat actor deployed ngrok, creating encrypted tunnels that exposed internal devices to the internet while bypassing perimeter-based monitoring. Evidence showed RDP connections originating from the ngrok tunnel hosted on SQL-01, masking the threat actor’s real infrastructure and complicating network-based detection.

Lateral movement was further supported by Windows Management Instrumentation (WMI)-based remote execution, which was used to deploy and launch ngrok on additional devices from compromised web servers.

Compromised credentials harvested using password filter DLLs and malicious network provider DLLs on domain controllers enabled continued access and movement without the need for exploit-based techniques.

Network diagram illustrating threat actor's use of Ngrok tunnel for RDP connections targeting SQL-01 server, which interacts with multiple privileged accounts and other servers (DC-01, DC-02, WEB-01, WEB-02)
Figure 10. Lateral movement using RDP

Campaign conclusion

This campaign demonstrated sustained operational maturity, reinforcing a consistent pattern: long-term access, commonly used tools, and campaigns designed to achieve strategic impact.

A recurring lesson from this activity is the abuse of trusted relationships. Third-party service providers and integrated management tools can become enforcement gaps when visibility is limited or validation is assumed. Threat actors understand this. They leverage legitimate components, trusted update paths, and approved integrations to anchor themselves inside environments that appear compliant on the surface.

Defenders should adopt a posture of deliberate verification. Trust your vendors and tooling but validate their behavior within your environment. Organizations operating in sensitive sectors should assume that threat actors with this level of tradecraft will continue refining third party abuse, credential interception, and stealthy persistence mechanisms to maintain strategic access.

Mitigation and protection guidance

Microsoft recommends the following mitigation measures to defend against such stealthy campaigns described in this blog.

  • Turn on cloud-delivered protection in Microsoft Defender Antivirus or the equivalent for your antivirus product to cover rapidly evolving attacker tools and techniques. Cloud-based machine learning protections block a majority of new and unknown variants.
  • Deploy endpoint detection and response (EDR) across all endpoints to strengthen visibility, accelerate detection, and improve response to malicious activity.
  • Adopt a default-deny egress filtering model so servers only allow explicitly approved outbound traffic, reducing opportunities for communication with malicious command-and-control and data exfiltration.
  • Remove unnecessary software and tools from systems to reduce the attack surface and limit opportunities for attacker abuse.
  • Enable detailed logging and monitoring on web servers and actively watch for anomalies (such as unexpected file changes or suspicious web requests).
  • Implement the enterprise access model to contain privilege escalation and enforce stronger access controls across the environment.
  • Strengthen security operations center (SOC) monitoring and incident response by addressing detection, response, and operational gaps identified during the incident.

Microsoft Defender detection and hunting guidance

Microsoft Defender customers can refer to the list of applicable detections below. Microsoft Defender XDR coordinates detection, prevention, investigation, and response across endpoints, identities, email, apps to provide integrated protection against attacks like the threat discussed in this blog.

Tactic Observed activity Microsoft Defender coverage 
Command and ControlDecoding the binary data within the events revealed the hostname WKS, indicating it was likely carrying out suspicious activities, a VBScript abc003.vbs was responsible for reaching out to dREDEACTEDe.net, at least in the form of a DNS requestMicrosoft Defender for Endpoint
– Command-and-control network traffic
PersistenceOn internet-facing web servers, execution was achieved through web shells (Errors.aspx and modified Signoff.aspx), which were used to run PowerShell scripts, deploy binaries, and trigger follow-on activity such as credential access and tunnelling tools.Microsoft Defender for Endpoint
– ‘WebShell’ malware was detected and was active
– An active ‘Webshell’ backdoor process was detected while executing and terminated

Microsoft Security Copilot

Microsoft Security Copilot is embedded in Microsoft Defender and provides security teams with AI-powered capabilities to summarize incidents, analyze files and scripts, summarize identities, use guided responses, and generate device summaries, hunting queries, and incident reports.

Customers can also deploy AI agents, including the following Microsoft Security Copilot agents, to perform security tasks efficiently:

Security Copilot is also available as a standalone experience where customers can perform specific security-related tasks, such as incident investigation, user analysis, and vulnerability impact assessment. In addition, Security Copilot offers developer scenarios that allow customers to build, test, publish, and integrate AI agents and plugins to meet unique security needs.

Hunting queries

Microsoft Defender XDR customers can run the following advanced hunting queries to find related activity in their networks:

Password filters DLL

Look for unsigned / unverified DLLs configured as LSA notification packages.

DeviceRegistryEvents
| where RegistryKey has @"control\LSA"  and RegistryValueName has "Notification Packages" // Filter to LSA registry path
| project DeviceName, RegistryKey, RegistryValueName, RegistryValueData
| extend NotificationPackage = split(RegistryValueData, " ")
| mv-expand NotificationPackage
| extend NotificationPackage = tostring(NotificationPackage)
| extend Path = tolower(strcat(@"c:\windows\system32\", NotificationPackage, ".dll")) // Construct full DLL path in lower-case
| join kind=leftouter (
    DeviceFileEvents
    | extend Path = tolower(strcat(FolderPath)
    | project DeviceName, SHA1, Path
) on DeviceName, Path
| invoke FileProfile(SHA1) // Retrieve file signing information
| where SignatureState in~ ("SignedInvalid", "Unsigned") // Filter for files that are unsigned or have invalid signature
| project-away DeviceName1, SHA11
| distinct *

Network provider DLL

Look for custom network provider DLLs that are not signed and configured for Windows sign in.

let NetworkProviders = DeviceRegistryEvents
| where RegistryKey has @'\Control\NetworkProvider\Order' and RegistryValueName has 'ProviderOrder' // Filtering on 'ProviderOrder' entries
| extend Providers = split(RegistryValueData, ',')
| mv-expand Providers
| extend Providers = trim(@' ', tostring(Providers)) // Trim spaces around each provider name
| where Providers !in~ ('RDPNP','LanmanWorkstation') // Excluding default provider names
| distinct Providers; // Collect unique suspicious provider names
DeviceRegistryEvents
| where RegistryKey has_all (@'\Services\', @'\NetworkProvider') // Only registry keys under a service's NetworkProvider
and RegistryKey has_any (NetworkProviders) and 
RegistryValueName =~ 'ProviderPath'
| project DeviceName, RegistryKey, RegistryValueName, RegistryValueData
| extend Path = tolower(replace_string(RegistryValueData, '%SystemRoot%', @'C:\Windows')) // Normalize path: replace environment variable and use lower-case
| join kind=leftouter (
    DeviceFileEvents
    | extend Path = tolower(strcat(FolderPath))
    | project DeviceName, SHA1, Path
) on DeviceName, Path
| invoke FileProfile(SHA1,1000)
| where SignatureState in~ ("SignedInvalid", "Unsigned")
| distinct *

Learn more

For the latest security research from the Microsoft Threat Intelligence community, check out the Microsoft Threat Intelligence Blog.

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To hear stories and insights from the Microsoft Threat Intelligence community about the ever-evolving threat landscape, listen to the Microsoft Threat Intelligence podcast.

The post Undermining the trust boundary: Investigating a stealthy intrusion through third-party compromise appeared first on Microsoft Security Blog.

Containing a domain compromise: How predictive shielding shut down lateral movement

In identity-based attack campaigns, any initial access activity can turn an already serious intrusion into a critical incident once it allows a threat actor to obtain domain-administration rights. At that point, the attacker effectively controls the Active Directory domain: they can change group memberships and Access Control Lists (ACLs), mint Kerberos tickets, replicate directory secrets, and push policy through mechanisms like Group Policy Objects (GPOs), among others.

What makes domain compromise especially challenging is how quickly it could happen: in many real-world cases, domain-level credentials are compromised immediately following the very first access, and once these credentials are exposed, they’re often abused immediately, well before defenders can fully scope what happened. Apart from this speed gap, responding to this type of compromise could also prove difficult. For one, incident responders can’t just simply “turn off” domain controllers, service accounts, or identity infrastructure and core services without risking business continuity. In addition, because compromised credential artifacts can spread fast and be replayed to expand access, restoring the identity infrastructure back to a trusted state usually means taking steps (for example, krbtgt rotation, GPO cleanup, and ACL validation) that could take additional time and effort in an already high-pressure situation.

These challenges highlight the need for a more proactive approach in disrupting and containing credential-based attacks as they happen. Microsoft Defender’s predictive shielding capability in automatic attack disruption helps address this need. Its ability to predict where attacks will pivot next and apply just in time hardening actions to  block credential abuse—including those targeting high-privilege accounts like domain admins—and lateral movement at near-real-time speed, shifting the advantageto the defenders.

Previously, we discussed how predictive shielding was able to disrupt a human-operated ransomware incident. In this blog post, we take a look at a real-world Active Directory domain compromise that illustrates the critical inflection point when a threat actor achieves domain -level control. We walk through the technical details of the incident to highlight attacker tradecraft, the operational challenges defenders face after domain compromise, and the value of proactive, exposure-based containment that predictive shielding provides.

Predictive shielding overview

Predictive shielding is a capability in Microsoft Defender’s automatic attack disruption that helps stop the spread of identity-based attacks, before an attacker fully operationalizes stolen credentials. Instead of waiting for an account to be observed doing something malicious, predictive shielding focuses on moments when credentials are likely exposed: when Defender sees high-confidence signals of credential theft activity on a device, it can proactively restrict the accounts that might have been exposed there.

Essentially, predictive shielding works as follows:

  • Defender detects post-breach activity strongly associated with credential exposure on a device.
  • It evaluates which high-privilege identities were likely exposed in that context.
  • It applies containment to those identities to reduce the attacker’s ability to pivot, limiting lateral movement paths and high-impact identity operations while the incident is being investigated and remediated. The intent is to close the “speed gap” where attackers can reuse newly exposed credentials faster than responders can scope, reset, and clean up.

This capability is available as an out-of-the-box enhancement for Microsoft Defender for Endpoint P2 customers who meet the Microsoft Defender prerequisites.

The following section revisits a real-world domain compromise that showcases how attack disruption and predictive shielding changed the outcome by acting on exposure, rather than just observed abuse. Interestingly, this case happened just as we’re rolling out the predictive shielding, so you can see the changes in both attacker tradecraft and the detection and response actions before and after this capability was deployed.

Attack chain overview

In June 2025, a public sector organization was targeted by a threat actor. This threat actor progressed methodically: initial exploitation, local escalation, directory reconnaissance, credential access, and expansion into Microsoft Exchange and identity infrastructure.  

Figure 1. Attack diagram of the domain compromise.

Initial entry: Pre-domain compromise

The campaign began at the edge: a file-upload flaw in an internet-facing Internet Information Services (IIS) server was abused to plant and launch a web shell. The attacker then simultaneously performed various reconnaissance activities using the compromised account through the web shell and escalated their privileges to NT AUTHORITY\SYSTEM by abusing a Potato-class token impersonation primitive (for example, BadPotato).

The discovery commands observed in the attack include the following example:

Using the compromised IIS service account, the attacker attempted to reset the passwords of high-impact identities, a common technique used to gain control over accounts without performing credential dumping. The attacker also deployed Mimikatz to dump logon secrets (for example, MSV, LSASS, and SAM), harvesting credentials that are exposed on the device.

Had predictive shielding been released at this point, automated restrictions on exposed accounts could have stopped the intrusion before it expanded beyond the single-host foothold. However, at the time of the incident, this capability hasn’t been deployed to customers yet.

Key takeaway: At this stage of an attack, it’s important to keep the containment host‑scoped. Defenders should prioritize blocking credential theft and stopping escalation before it reaches the identity infrastructure.

First pivot: Directory credential materialization and Exchange delegation

Within 24 hours, the attacker abused privileged accounts and remotely created a scheduled task on a domain controller. The task initiated NTDS snapshot activity and packaged the output using makecab.exe, enabling offline access to directory credential material that’s suitable for abusing credentials at scale:

Because the first malicious action by the abused account already surfaced the entire Active Directory credentials, stopping its path for total domain compromise was no longer feasible.

The threat actor then planted a Godzilla web shell on Exchange Server, used a privileged context to enumerate accounts with ApplicationImpersonation role assignments, and granted full access to a delegated principal across mailboxes using Add‑MailboxPermission. This access allowed the threat actor to read and manipulate all mailbox contents.

The attack also used Impacket’s atexec.py to enumerate the role assignments remotely. Its use triggered the attack disruption capability in Defender, revoking the account sessions of an admin account and blocking it from further use.

Following the abused account’s disruption, the attacker attempted several additional actions, such as resetting the disrupted account’s and other accounts’ passwords. They also attempted to dump credentials of a Veeam backup device.

Key takeaway: This pivot is a turning point. Once directory credentials and privileged delegation are in play, the scope and impact of an incident expand fast. Defenders should prioritize protecting domain controllers, privileged identities, and authentication paths.

Scale and speed: Tool return, spraying, and lateral movement

Weeks later, the threat actor returned with an Impacket tooling (for example, secretsdump and PsExec) that resulted in repeated disruptions by Defender against the abused accounts that they used. These disruptions forced the attacker to pivot to other compromised accounts and exhaust their resources.

Following Defender’s disruptions, the threat actor then launched a broad password spray from the initially compromised IIS server, unlocking access to at least 14 servers through password reuse. They also attempted remote credential dumping against a couple of domain controllers and an additional IIS server using multiple domain and service principals.

Key takeaway: Even though automatic attack disruption acted right away, the attacker already possessed multiple credentials due to the previous large-scale credential dumping. This scenario showcases the race to detect and disrupt credential abuse and is the reason we’re introducing predictive shielding to preemptively disrupt exposed accounts at risk.

Predictive shielding breaks the chain: Exposure-centric containment

In the second phase of the attack, we activated predictive shielding. When exposure signals surfaced (for example, credential dumping attempts and replay from compromised hosts), automated containment blocked new sign-in attempts and interactive pivots not only for the abused accounts, but also for context-linked identities that are active on the same compromised surfaces.

Attack disruption contained high-privileged principals to prevent these accounts from being abused. Crucially, when a high-tier Enterprise or Schema Admin credential was exposed, predictive shielding contained it pre-abuse, preventing what would normally become a catastrophic escalation.

Second pivot: Alternative paths to new credentials

With high-value identities pre-contained, the threat actor pivoted to exploiting Apache Tomcat servers. They compromised three Tomcat servers, dropped the Godzilla web shell, and launched the PowerShell-based Invoke-Mimikatz command to harvest additional credentials. At one point, the attacker operated under Schema Admin:

They then used Impacket WmiExec to access Microsoft Entra Connect servers and attempt to extract Entra Connect synchronization credentials. The account used for this pivot was later contained, limiting further lateral movement.

Last attempts and shutdown

In the final phase of the attack, the threat actor attempted a full LSASS dump on a file sharing server using comsvcs.dll MiniDump under a domain user account, followed by additional NTDS activity:

Attack disruption in Defender repeatedly severed sessions and blocked new sign-ins made by the threat actor. On July 28, 2025, the attack campaign lost momentum and stopped.

How predictive shielding changed the outcome

Before compromising a domain, attackers are mostly constrained by the hosts they control. However, even a small set of exposed credentials could remove their constraints and give them broad access through privileged authentication and delegated pathways. The blast radius spreads fast, time pressure spikes, and containment decisions become riskier because identity infrastructure and high-privilege accounts are production dependencies.

The incident we revisited earlier almost followed a similar pattern. It unfolded while predictive shielding was still being launched, so the automated predictive containment capability only became active at the midway of the attack campaign. During the attack’s first stages, the threat actor had room to scale—they returned with new tooling, launched a broad password spray attack, and expanded access across multiple servers. They also attempted remote credential dumping against domain controllers and servers.

When predictive shielding went live, it helped shift the story and we then saw the change of pace—instead of reacting to each newly abused account, the capability allowed Defender to act preemptively and turn credential theft attempts into blocked pivots. Defender was able to block new sign-ins and interactive pivots, not just for the single abused account, but also for context-linked identities that were active on the same compromised surfaces.

With high-value identities pre-contained, the adversary shifted tradecraft and chased other credential sources, but each of their subsequent attempts triggered targeted containment that limited their lateral reach until they lost momentum and stopped. How this incident concluded is the operational “tell” that containment is working, in that once privileged pivots get blocked, threat actors often hunt for alternate credential sources, and defenses must continue following the moving blast radius.

As predictive shielding matures, it will continue to expand its prediction logic and context-linked identities.

MITRE ATT&CK® techniques observed

The following table maps observed behaviors to ATT&CK®.

Tactics shown are per technique definition.

Tactic(s)Technique IDTechnique nameObserved details
Initial AccessT1190Exploit Public-Facing ApplicationExploited a file-upload vulnerability in an IIS server to drop a web shell.
PersistenceT1505.003Server Software Component: Web ShellDeployed web shells for persistent access.
ExecutionT1059.001Command and Scripting Interpreter: PowerShellUsed PowerShell for Exchange role queries, mailbox permission changes, and Invoke-Mimikatz.
Privilege EscalationT1068Exploitation for Privilege EscalationUsed BadPotato to escalate to SYSTEM on an IIS server.
Credential AccessT1003.001OS Credential Dumping: LSASS MemoryDumped LSASS using Mimikatz and comsvcs.dll MiniDump.
Credential AccessT1003.003OS Credential Dumping: NTDSPerformed NTDS-related activity using ntdsutil snapshot/IFM workflows on a domain controller.
Execution; Persistence; Privilege EscalationT1053.005Scheduled Task/Job: Scheduled TaskCreated remote scheduled tasks to execute under SYSTEM on a domain controller.
DiscoveryT1087.002Account Discovery: Domain AccountEnumerated domain groups and accounts using net group and AD Explorer.
Lateral MovementT1021.002Remote Services: SMB/Windows Admin SharesUsed admin shares/SMB-backed tooling (for example, PsExec) for lateral movement.
Lateral MovementT1021.003Remote Services: Windows Remote ManagementUsed WmiExec against Microsoft Entra Connect servers.
Credential AccessT1110.003Brute Force: Password SprayingPerformed password spraying leading to access across at least 14 servers.
CollectionT1114.002Email Collection: Remote Email CollectionExpanded mailbox access broadly through impersonation or permission changes.
Command and ControlT1071.001Application Layer Protocol: Web ProtocolsWeb shells communicated over HTTP/S.
Defense EvasionT1070.004Indicator Removal on Host: File DeletionUsed cleanup scripts (for example, del.bat) to remove dump artifacts.
Persistence; Privilege EscalationT1098Account ManipulationManipulated permissions and roles to expand access and sustain control.
Credential AccessT1078Valid AccountsReused compromised service and domain accounts for access and lateral movement.

Learn more

For more information about automatic attack disruption and predictive shielding, see the following Microsoft Learn articles:

The post Containing a domain compromise: How predictive shielding shut down lateral movement appeared first on Microsoft Security Blog.

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