Following criticism, lawmakers have narrowed the GUARD Act, a bill aimed at restricting minors’ access to certain AI systems. The earlier version could have applied broadly to nearly every AI-powered chatbot or search tool. The amended bill focuses more narrowly on so-called “AI companions”—conversational systems designed to simulate emotional or interpersonal interactions with users. 

That change does address some of the broadest concerns raised about the original proposal, though some questions about the bill’s reach remain. Bottom line: the revised bill still creates serious problems for privacy, online speech, and parental choice.

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The new GUARD Act still requires companies offering AI companions to implement burdensome age-verification systems tied to users’ real-world identities. Even parents who specifically want their teenagers to use these systems would still face significant hurdles. A family might decide that a conversational AI tool helps an isolated teenager practice social interaction, or engage in harmless creative roleplay. A parent deployed in the military might set up a persistent AI storyteller for a younger child. Under the revised bill, those users could still face mandatory age checks tied to sensitive personal or financial information before they or their children can use these services.

The revised bill also leaves important definitions unclear while sharply increasing penalties for developers and companies that get those judgments wrong. Congress narrowed the GUARD Act. But it is still trying to solve a complicated social problem with vague legal standards, heavy liability, and privacy-invasive verification systems.

Intrusive Age-Verification Remains In The Bill

The revised GUARD Act still requires companies offering AI companions to verify that users are adults through a “reasonable age verification” system. The bill allows a broader set of verification methods than the earlier version, but they are still tied to a user’s real-world identity—such as financial records, or age-verified accounts for a mobile operating system or app store. 

That approach still raises serious privacy and access concerns. Millions of Americans do not have current government ID, accounts at major banks, or stable access to the kinds of digital identity systems the bill contemplates. Even for those who do, requiring identity-linked verification to access online speech tools creates real risks for privacy, anonymity, and data security. Many people are rightly creeped out by age-verification systems, and may simply forgo using these services rather than compromise their privacy and security.

The revised definition of “AI companion” is also narrower than before, but it’s unclear at the margins. The bill now focuses on systems that “engage in interactions involving emotional disclosures” from the user, or present a “persistent identity, persona or character.” 

EFF appreciates that the authors recognized that the prior definition could reach a variety of AI systems that are not chatbots, including internet search engines. But the narrowed definition could be read to also apply to a variety of chat tools that are not AI companions. For example, many modern online conversational systems increasingly recognize and respond to users’ emotions. Customer service systems, including completely human-powered ones that existed long before AI chatbots, have long been designed to recognize frustration and respond empathetically. As conversational AI becomes more emotionally responsive, a customer service chatbot’s efforts to empathize may sweep it within the bill’s definition. 

Bigger Penalties, Bigger Incentives To Restrict Access

The revised bill also sharply increases penalties. Instead of $100,000 per violation, companies—including small developers—can face fines of up to $250,000 per violation, enforced by both federal and state officials.

That kind of liability creates incentives to over-restrict access, especially for minors. Smaller developers, in particular, may decide it is safer to block younger users entirely, disable conversational features, or avoid developing certain tools at all, rather than risk severe penalties under vague standards.

The concerns driving this bill are real. Some AI systems have engaged in troubling interactions with vulnerable users, including minors. But the right answer to that is targeted enforcement against bad actors, and privacy laws that protect us all. The revised GUARD Act instead responds with a privacy-invasive system that burdens the right to speak, read, and interact online.

Congress did improve this bill, but EFF’s core speech, privacy, and security issues remain.

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Lawmakers in Congress are moving quickly on the GUARD Act, an age-gating bill restricting minors’ access to a wide range of online tools, with a key vote expected this week. The proposal is framed as a response to alarming cases involving “AI companions” and vulnerable young users. But the text of the bill goes much further, and could require age gates even for search engines that use AI. 

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If enacted, the GUARD Act won’t just target a narrow category of risky chatbots. It would require companies to verify the age of every user — then block anyone under 18 from interacting with a huge range of online systems. It would block minors from everyday online tools, undermine parental guidance, and force adults to sacrifice their privacy. In the process, it would require services to implement speech-restricting and privacy-invasive age-verification systems for everyone—not just kids. 

Under the GUARD Act’s broad definitions, a high school student could be barred from asking homework help tools questions about algebra problems. A teenager trying to return a product could be kicked out of a standard customer-service chat. 

The concerns behind this bill are serious. There have been troubling reports of AI systems engaging in harmful interactions with young users, including cases involving self-harm. Those risks deserve attention. But they call for targeted solutions, like better safeguards and enforcement against bad actors, not sweeping restrictions. The bill’s sponsors say they’re targeting worst-case scenarios — but the bill regulates everyday use. 

The GUARD Act’s Broad Definitions Reach Everyday Tools

The problem starts with how the bill defines an “AI chatbot.” It covers any system that generates responses that aren’t fully pre-written by the developer or operator. Such a broad definition sweeps in the basic functionality of all AI-powered tools. 

Then there’s the definition of an “AI companion,” which minors are banned from using entirely. An AI companion is any chatbot that produces human-like responses and is designed to “encourage or facilitate” interpersonal or emotional interaction. That may sound aimed at simulated “friends” or therapy chatbots. But in practice, it’s much fuzzier. 

Modern chatbots are designed to be conversational and helpful. A homework helper might say “good question” before walking a student through a problem. A customer service chatbot may respond empathetically to a complaint (“I’m sorry you’re having this problem.”) A general-purpose assistant might ask follow-up questions. All of these could be seen as facilitating “interpersonal” interaction — and triggering the GUARD Act. 

Faced with steep penalties and unclear boundaries, companies are unlikely to take chances on letting young people use their online tools. They’ll block minors entirely or strip their tools down to something less useful for everyone. The result isn’t a narrow safeguard—it’s a broad restriction on everyday online interactions.

Homework Question? Show ID And Call Your Parents

Start with a student getting help with homework. Under the GUARD Act, the service must verify the user’s age using more than a simple checkbox—it must rely on a “reasonable age verification” measure, which could require a government ID or a third-party age-checking system. If the system decides a user is under 18, the company must decide if its tool qualifies as an “AI Companion.” If there’s any risk it does, the safest move is to block access entirely. 

The same logic applies to everyday customer service. A teenager trying to fix an order issue gets routed to a chatbot, and the company faces a choice: build a full age-verification system for a routine interaction, or restrict access to avoid liability. Many will choose the latter.

This isn’t a narrow restriction aimed at a few risky products. It’s a compliance regime that pushes companies to block or limit any product that generates text for minors, across the board. 

ID Checks for Everyone

The GUARD Act doesn’t just affect minors. The bill takes a big step towards an internet that only works when users are willing to upload a valid ID or comply with other invasive age-verification schemes. Companies must verify the age of every user—not through a simple self-declaration, but through a “reasonable age verification” system tied to the individual. 

In practice, that means collecting sensitive personal information: government IDs, financial data, or biometric identifiers. Companies can outsource verification, but they remain legally responsible. And the law requires ongoing verification, so this isn’t a one-time check. Worse, studies consistently show that millions of people have outdated information on their IDs, such as an old address, or do not have government ID. Should services require ID, many folks without current or any ID will be shut out. 

And for those who do have compliant ID, turning over this information repeatedly creates obvious risks. Databases of sensitive identity information become targets for breaches. Anonymous or pseudonymous use of online tools becomes harder or impossible. 

To keep minors away from certain chatbots, the GUARD Act would require everyone to prove who they are just to use basic online tools. That’s a steep tradeoff. And it doesn’t actually address the specific harms the bill is supposed to solve.

Vague Definitions, Huge Penalties

The GUARD Act’s broad scope is enforced with steep penalties. Companies can face fines of up to $100,000 per violation, enforced by federal and state officials. At the same time, key terms like “AI companion” rely on vague concepts such as “emotional interaction.” That combination will lead to overblocking. Faced with legal uncertainty and serious liability, companies won’t parse small distinctions. They’ll restrict access, limit features, or block minors entirely.

That is the unfortunate result of the GUARD Act, even though the concerns animating it are worthy of fixing. But the GUARD Act’s broad terms will apply far beyond the concerning scenarios. 

In the end, that means a more restricted and more surveilled internet. Teenagers would lose access to tools they rely on for school and everyday tasks. Everyone else faces new barriers, including ID checks. Smaller developers, who aren’t able to absorb compliance costs and legal risk, would be pushed out, leaving the largest companies even more dominant. 

Young people — and all people — deserve protection from genuinely harmful products. But this bill doesn’t do that. It trades away privacy, access, and useful technology in exchange for a blunt system that misses the mark. 

Congress could act soon. Tell them to reject the GUARD Act. 

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Tell Congress: say no to mandatory online id checks

SmugMug is a family-owned photo hosting and e-commerce platform that helps professional photographers run their businesses online. Founded in 2002, the company provides tools for photographers to show their work, deliver client galleries, sell prints, and manage payments. 

In 2018, SmugMug purchased Flickr, the long-running photo-sharing community, which added tens of millions of active hobbyist photographers to the company’s user base. 

Ben MacAskill is President and COO of SmugMug’s parent company, Awesome, which he co-founded with his family. Awesome also includes the media network This Week in Photo and the nonprofit Flickr Foundation, which focuses on preserving publicly available photography. MacAskill has been an active voice in policy discussions around Section 230 and online platform regulation. He was interviewed by Joe Mullin, a policy analyst on EFF's Activism Team.

Joe Mullin:  How would you explain Section 230 to a SmugMug photographer who hasn't heard of it but relies on you to share their work, run their business.

Ben MacAskill: Section 230 allows us to run our business. We are a small, family run business. We don’t have the resources to police every single upload, every single comment, or every single engagement that happens on the site. 

That includes photographers who have comments on their sites. Anywhere there’s interaction online, Section 230 protects us. 

It doesn't absolve us of liability. We can't run rampant and do anything we want. It  just helps protect us and make it scalable so that we can run our business.

What would you have to change if Section 230 were eliminated or significantly narrowed? 

Honestly, there's a high chance that it would bankrupt platforms like ours. They're not wildly profitable. If Section 230 is done away with, we have to [check] content that goes online to make sure we’re not liable. That means policing tens of millions of uploads per day. 

That would kill the business of a lot of photographers. Can you imagine—you just got married, and you’re waiting for your wedding photos for a week or two because they’re in some moderation queue? 

If we don’t have legal protections, and we get one nefarious customer—if something goes sideways—then I’m liable for that. 

I don't, and can't possibly know, whether every single photo is appropriate or legal, as it's uploaded. We would literally have to moderate everything before it goes online. I don’t think any business can afford that, period. I guess you could have an offshore call-center type thing. Still, it would change the entire nature of the real-time internet. Imagine posting something to Instagram and having the platform say, “Cool, we’ll get back to you in 8 to 12 days.” 

What kind of content moderation do you do on SmugMug? 

If a user uploads something illegal, we will report them as soon as we find it. We're not protecting them. We don’t condone or allow illegal behavior. We work very closely with organizations, nonprofits and governmental agencies to detect CSAM—child exploitative material—and we report that to the National Center for Missing and Exploited Children. We will report users, we eliminate illegal content on our platforms—which is one reason we have such a low prevalence of that problem. 

But that does take effort and time to find, and there is currently no perfect solution. The tech solutions that exist can’t detect it at 100% accuracy, or anywhere close. And with tens of millions of uploads a day, going through them one by one is impossible. 

How do you think more generally about protecting user speech and creative expression? 

On SmugMug, we’re really focusing on professionals running their business. So we don’t have to [weigh in] on content too much. 

On Flickr, we are big proponents of expression and artistic creativity. Photographers have opinions! But we do draw the line at things like hate speech and harassment. We aggressively maintain a friendly platform. Our community guidelines are very specific, that you cannot harass other customers, you cannot upload stuff classified as hate speech, or threats, or anything along those lines. 

Those rules are generally policed by the community. We do have some text analysis tools, but when community members feel harassed or threatened, reports will come in. We’ll address them on a one-by-one basis and remove harassing material from our platform. 

Our ability to moderate is one of the things that makes Flickr what it is. If we lose the ability to enforce our own moderation rules—or have that legislated for us—then it changes the entire nature of the community. And not in a good way. Losing the ability to moderate would permanently and forever change what we've built.

What kind of complaints or takedown requests do you receive, and how do you handle it, both in the U.S. and abroad? 

Flickr is often referred to as the friendliest community online. You know, we're not dealing with a lot of hate. We're not dealing with a lot of threats. Under other frameworks, like the DMCA, we do takedowns on copyrighted material. 

We’re able to handle it with a fully internal team, and we have a great track record. But the user base and the content base is so large that, if we had to assume that those tens of millions of uploads a day are problematic, the burden would be extreme. 

We have a robust Trust and Safety Team, and we operate in every non-embargoed country on Earth. So we are subject to a lot of different laws and regulations: “likeness” rules and privacy rules in certain countries that don't exist here in the United States. Even state to state, there’s some varying laws. It’s a complicated framework, but we pay attention to it. 

The globe responds in much the same way that Section 230 is working. That is, we operate on reports and discovery, not on pre-screening everything. 

What do you think that policy makers most often misunderstand about how platforms like yours operate?

One misconception is that we are not beholden to any laws. That Section 230 absolves us of any responsibility and any liability, and we can just do whatever we want. They talk about it as “reining in tech companies,” or “holding tech companies accountable.” But I am accountable for the content on my platform. We’re not given this “get out of jail free” card. 

And I think they assume all platforms don’t really care about this, that anything that is done is done begrudgingly. But we’re very proactive about keeping a clean, polite, and friendly community. We are already very aggressively policing our platform. 

And even legal content gets moderated, because it might just not be appropriate for a particular community. 

We enforce our rules, and much the way that other private in-person businesses will enforce their rules. If you start screaming hateful things at patrons in a coffee shop, they’re going to throw you out. They want a quiet, chill vibe where people can sip their lattes. We’re doing the same sort of things. 

As an independent family owned company you’re in an ecosystem dominated by much larger platforms. How are these issues different for you as a smaller service? 

I think it's a much more existential threat for middle and small tech companies. It also shuts off the next generation of these platforms. The computer science student in a dorm room right now won't have the legal protections to launch, to even try to build something new. At least not here in the United States.