2Apply’s over-collection of personal information adds to the power of the real estate industry in the competitive rental market, Carly Kind says

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An online rental platform has been urged to stop collecting users’ personal information after the Australian privacy commissioner found the gathering of “excessive” data compounded the vulnerability of tenants amid the housing crisis.

RentTech platforms are increasingly used by real estate agents in Australia for people applying for rental properties to submit applications and supporting documentation. The Australian Housing and Urban Research Institute has identified 57 different rent platforms operating in Australia.

Michael suspects personal information he submitted to rent application platforms was leaked online. And analysis shows millions of documents may also be at risk

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Michael* has spent the past two months trying to get his digital identity back.

The 47-year-old Victorian schoolteacher was in the process of moving to a new town and applying for rental properties online. Around this time – and unbeknown to him – his mobile phone number was transferred to someone else.